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    Alamo Drafthouse Cinema Mueller

    3.5 (311 reviews)
    Open 11:00 am - 11:00 pm

    Alamo Drafthouse Cinema Mueller Photos

    Business Info

    ALAMO DRAFTHOUSE CINEMA MUELLER ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids
    Outdoor seating

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    Delores L.

    This was my first time watching a movie at Alamo Drafthouse Mueller. While this was one of the smaller theatres I have frequented, it felt cozy and intimate. You can order food and drinks via a QR code at your seat, which is a nice perk. I chose our seats and in retrospect, I should have selected seats in a higher row. The auditorium did not have a steep incline as I anticipated, however, the seats were fine. Unfortunately, I am not a fan of the communal bathrooms, which is the design at the Alamo Drafthouse. The good news is that you have a urinal or restroom option with associated signage. Like all movie theatres, the food and drinks are overpriced. In addition, you have pay a 18% service charge along with a tip. I ordered bottomless popcorn and unsweet tea and paid over $20. Interestingly, the popcorn came in a metal bowl...perhaps a sustainability measure. The popcorn was fresh and buttery. Now for the best part...we went to see the Devil Wear Prada 2. Amazing movie with many salient themes... as a side note, I know every single line of the original Devil Wears Prada. Definitely will be watching this movie again...

    Airon A.

    I've always enjoyed coming to Alamo Drafthouse Mueller, but my most recent visit left me pretty disappointed. I have had some really amazing experiences here coming to movie screenings over the years. You can order the tickets on the Alamo app but they charge a service fee that was nearly $7 for 3 tickets. So I waited until I got to the theater to purchase the tickets for our group. We went on Tuesday for $7 movie tickets. When someone in our party inadvertently bought an extra ticket, the staff quickly refunded my purchase and transferred the seat. The customer service here is great! The theaters are all upstairs and they have reclining seats. The seats do not recline back as far as I would like, but they are comfortable. We got to pick out our seats when purchasing the tickets. The new phone-based ordering system really takes away from the experience. One of the things that made Alamo special was the easy, low-disruption way of ordering during the movie. Now, having to use your phone feels distracting and honestly a bit inconvenient especially in a dark theater where you're trying to stay immersed in the film. On top of that, the added 18% service charge feels excessive, especially since the level of service has shifted more onto the customer with the new system. It doesn't quite add up. To make matters worse, the food prices have noticeably gone up. I don't mind paying for quality, but with the higher prices, added fees, and a less seamless experience, it just doesn't feel like the same value anymore. I spent nearly $40 for a Parmesan herb popcorn and a watermelon mezcal margarita. That is dinner pricing for movie concessions. I really hope they reconsider some of these changes, because this used to be one of my go-to theaters in Austin. Now I feel like I am being nicked and dimed for every little thing. If you don't close out your bill within 20 minutes, they auto close your tab and add 5% tip on top of the 18% service charge. This is really getting ridiculous and pricing people out.

    Angie H.

    We had an amazing time at Alamo Drafthouse!! We saw the new Michael Jackson movie it was fantastic. Our server was friendly and quick when we needed drink refills. The margarita was very tasty. The little cartoon warning us to turn our phones off was hilarious. We had a great time!

    Angela B.

    Love the concept as for me saves time to do dinner with the movie. Alamo Drafthouse is great. The the tater provided validated parking at the garage for 3.5 hours which is nice. This gives plenty of time before and after the movie. I've been several times typically buying my ticket day of in the Alamo app. Super easy to walk up the stairs to the theaters once you arrive and head straight to your seat. Tickets are checked once sat and be ready to provide a card for payment. Ordering is easy and for the most part comes out quick. I'm in love with their popcorn! The clarified butter really makes a difference. Pepperoni pizza is a fav as well all though sometimes the crust can't be hit or miss in the middle. Chicken sandwich also good and the soft baked pretzel. Sweet tea all the way! Tickets are dropped during the last 15-20 min. Sign and then you're on you way.

    Sunny C.

    As a theater itself, this place is fine. The food here is kind of sub par. The mozzarella sticks were just okay and the fish tacos were not that great. It had too much pickled onions and lotta lime. The breaded fish was kind of thin and not great breading. I won't order the tacos again. They also seemed to have forgotten our food 58 mins into the movie and we had to press the button to chase the order. The slushies though, were really good. Whiskey and banana chocolate go together really well. Best thing to do is eat before or after the movie. Cause there are a lot of better food places a walk away......unless the company event is paying for everything.

    Ariadna S.

    I like going to Alamo for their strict no phones, no distractions, and no small kids policies. The fact that you can order actual food and drinks is great too, I like their boozy shakes. While watching F1 movie today, we had Whiskey Banana Split Shake and Cold Brew Turbo Shake. Taking one star off because we didn't get our food order for a little over an hour since ordering. Had to remind a service staff member about our food. Mozzarella sticks were just okay, arrived warm, not hot. Fish tacos were pretty good but a little overload on onions.

    Bd Riley's
    Wendy K.

    Very helpful. I am watching Marty supreme age all.the chairs are very comfortable. I love this theater.

    Catch-22 Movie Poster

    An always great theatre with amazing atmosphere and staff. That being said, I want to highlight, particularly, how genius the new QR ordering system is. Although my phone has trouble picking up the dimly lit code, it's simple enough to ask a nearby patron to shine their phone light for me. Easy peasy! The exposition doesn't matter to most of us anyway. There is, however, a new problem unique to the Mueller location! The cell service is abysmal in Mueller, and Alamo Drafthouse's elegant solution is to graciously funnel guests onto their unencrypted public wifi network. To me, this shows a indominable commitment to helping the tech-savvy less fortunate. It's now easier than ever for some of the more determined patrons to access the financial information of anyone ordering this way (so everyone!). As someone who loves to donate but hates receiving praise for it, I really appreciate a system that may allow people more deserving than me to benefit from my bank card details anonymously. Another thing, I LOVE the new layer of audience participation Alamo has introduced by inviting patrons to police one another with their cell phones during the movie. It's nice when everyone gets to be both the problem and the solution. Finally, nothing completes the premium experience like getting a text from Alamo in the third act reminding me to close my tab. I've always felt the emotional climax of a film could use a small, administrative, interruption. 10 billion stars if I could. Ps. I got a great idea I'm willing to share... We should fully replace the pre-show anti-talking & texting warning with a live customer satisfaction survey everyone has to complete on their phones before the movie even starts. Feedback is invaluable.

    Karla D.

    I'm a big fan of all the locations and each time we go to another one I claim it to be my favorite. This is a franchise that really seems to know how to do it. Comfortable seating, extensive food and drink menu. Good service.

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    4 months ago

    Great place to relax in a leather recliner and watch a movie. Come check this place out

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    Very rude staff. This place used to be my go-to. After 2020 a lot of businesses were affected. Perhaps things will improve there

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    Page 1 of 8

    Ask the Community - Alamo Drafthouse Cinema Mueller

    Is there enough room around the seats to get up and go to the bathroom without disturbing others in the row?

    Yes there's plenty! The servers have to walk up and down the aisle in front of the seats to deliver food/ take orders for perspective

    Don’t See Your Question? Ask Away!

    Review Highlights - Alamo Drafthouse Cinema Mueller

    The Barrel O Fun transforms into Bar O Fun in the evening for a bit of night life.

    Mentioned in 8 reviews

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    The tickets are easy to buy. I love the screen and the movies that are playing. They let you in ten…read moreminutes early. Very empty seatings. I was not a fan of the movie that we saw today TRex. I could tell it was done with CGI.

    I went to see The Odyssey tonight since I wanted a true IMAX experience and was extremely…read moredisappointed by the service we received from one member of your staff in particular. Her name is Gloria. Since you all don't have any assigned seating, I held our seats while my wife went to the concession stand first. When my wife came back with her items, I then proceeded to go get my concession items. As I'm walking down, I get a text from my wife saying that a concessions person came in the theater and told her she didn't pay for her items, and asked me to pay at the register. As I'm checking out, with tap mind you, my first attempt doesn't work on your scanner. I tried a second time and it goes through. I then told the cashier that I needed to pay for my wife a items as well and the cashier informed me that all items have been rang up and there weren't any missed payments. I said ok and went back to my seat. About 20 minutes later, the woman who I now know as Gloria comes into the theater raising her voice to my wife and saying that she needed to pay for food. She says this twice in a raised voice. I go down and get it taken care of. The lack of customer service skills by Gloria is beyond ridiculous. For one, communicate to your staff that someone is going to be coming down to pay, or how about this, let your customer know the transaction didn't go through before you let them walk away. It's beyond embarrassing to have someone berate you in a packed theater for ultimately a mistake on the theaters part. Side note, can you all get some other food options and teach Gloria how to handle customer service issues instead of raising her voice at patrons.

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    Regal Gateway

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    2.6
    (369 reviews)
    6.5 mi

    We rarely go to the movies anymore because there are so many great films available to stream from…read morehome. However, while my brother-in-law was visiting, we decided to take him to see Supergirl at Regal Gateway. It wasn't our first choice, but there weren't many other options playing at the time. To be honest, the movie pleasantly surprised us. It was very well done and went beyond the typical sci-fi storyline. The film explored themes of revenge, friendship, protection, and compassion. One unique aspect was that Supergirl didn't actually put on her iconic costume until the very end of the movie, which was an interesting departure from the usual superhero formula. By the time the credits rolled, our family left the theater happy with the outcome. One thing that really stood out was the ticket-buying experience...it was completely people-free. Instead of purchasing tickets from a cashier, we used kiosks located in the theater lobby. You simply select your movie, pay with a credit card, and receive your ticket. In fact, you can even order concessions through the kiosk. Times are certainly changing! Gone are the days of standing in line at the box office to buy tickets. Today, you can purchase them online or at a kiosk when you arrive. I have to admit, though, that I miss the personal interaction. There's something nice about speaking with a real person and not having to navigate the technology yourself just to buy a movie ticket.

    Went to the Odyssey Seat C-10... I'd avoid it for Row A-D…read more The perspective for any row before Row D is really off and comically skewed. The IMAX format doesn't fit well in this room as seating is too low, it's too small and the screen is too big. It compromises the huge screen poorly compared to a proper Imax with more distance, and rake of the screen for optimal viewing and listening angles. I asked for another seat but it was sold out so I just bailed before it even started so I can watch on a screen where people's faces and legs don't look 2X as long and skewed with odd perspective. Should have asked for a refund. If you do go here for IMAX try for seats in row F. Seating was very nice, it was clean, and people were friendly, but that IMAX format simply doesn't work in this smaller room format.

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    Regal Westgate

    Regal Westgate

    3.4
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    7.4 mi

    We saw a screening of Devil Wears Prada 2 sponsored by AARP…read more The seats are comfortable and popcorn is fresh.

    Employees are very inconsistent about their policies. I was told by a few employees and their…read moremanagers that refills were unlimited initially, and when I tried to get my 2nd refill after seeing two movies in a row at the theater, as I prepared to see another one, I was met with hostility by a different employee that was there, and the managers chewed me out when I tried to politely explain things. The managers that handled the situation were extremely rude, and basically dismissed everything I said like I was a liar or something. I didnt make a big deal out of it because I just saw it as a simple misunderstanding because apparently refills are only honored once and that's it throughout the day. Apparently, not every employee honors that policy. From that point on, I usually abide by their policy, regardless, of what their other employees tell me. After all, I used to work in customer service myself almost my entire life, so I understand what employees that work at stores, theaters and etc go through daily. However, this hasn't stopped one of the managers that handled the situation to give me death glares every time I come into the theater. She doesnt greet me with a smile, nor say "your welcome" whenever I say thanks when she does help me out a few times since that incident. I reported this person already to Regal directly, and I dont believe she's been punished accordingly for her rudeness, and lack of customer service. I dont expect every employee I meet at a service outlet to be buddies with me. That would be absurd, but I do expect to be greeted with a smile and customer service if im paying money into your establishment, regardless if you like me or not. I dont feel that's unreasonable to ask for. This includes service with a smile. Granted, most of the managers there are cool people, and I get along with them just fine. However its their main manager, whos name I won't mention because I dont want to doxx her. However, I will warn people that the employees aren't always consistent about their policies which can create issues and misunderstandings.

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    Alamo Drafthouse Cinema South Lamar

    Alamo Drafthouse Cinema South Lamar

    3.3
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    Kudos to Alamo for being the pioneer in offering food and drink while watching movies. While they…read morestarted with pencil and paper ordering, they have now upgraded to scanning a QR code to order online through the menu. Very .easy and convenient! Not only do they have good food and "bottomless" popcorn bowls, they also sponsor fun preview events to their special Victory fan club members, of which I am one. Last night they previewed the movie "Power Ballad," an excellent film starring Paul Rudd and Nick Jonas. Often they have special guests to introduce the movie and offer fun contests. At the Power Ballad preview, they awarded a guitar to the first person to jump up and name the director (John Carney). I didn't win. The theater is definitely geared to film buffs and not the normal blockbuster movie goer, with posters from current and classic films decorating the walls. They even have the scary twins from "The Shining" in one of the hallways. You won't see that at any multiplex movie theater!

    This saddens me. I have written a bad review for you guys before, but hoped I could leave a new and…read moreimproved one. My relationship with Alamo has been long, like I've gone since Spike and Mike's used to do sick and twisted festival of animation events. It's my go to. It's my don't-go-to-other-theaters-out-of-loyalty spot. The last few times have been beyond subpar. I didn't want to believe it was over. Tonight, I went for Spiderman at 11:30 PM. I've been promising this to my husband as a date night. It was the one and only time we had a sitter (we have a 6 week old child and a 1.5 year old - so it's been a while since date night). Husband is service industry, and it was literally the only time we had a sitter after he was off of work. We ubered to Alamo, which cost about $13. We paid for the sitter. We get to Alamo and they're closed. We get shit happens, but let Victory members know in advance. Even a 30 minute heads up would have saved us an uber ride or allowed us time to find tickets elsewhere or have a date alternative. Nothing. The staff were apologetic, but didn't seem all that concerned about it. They told me I'd get a refund, that's it. No vouchers to another show. No voucher for food/drinks. The vouchers were sitting in front of the cashier and would have made a world of difference, but she acted indifferent and never offered them. Just a "yeah sorry, you'll get a refund in 3-5 business days". What about the refund for the time, ubers to/from, and sitter? That's where vouchers could have somewhat saved the day. It wasn't important to staff or Alamo because it wasn't their time, ubers, babysitters, or incredibly needed date night. I wasn't even a Karen about it. I tried to tell her I'm sorry she had to deal with issues at the theater and that it probably sucked for staff as much as it does customers, so I get it. Not her fault. She just acted very WHATEVER. RIP Alamo. We will not be back. This could have been fixed, but it wasn't and there was no real effort. They have my email from my Victory account, so why no heads up so we could try to catch the film elsewhere? Why no extra effort to give vouchers? Hell, if we got to the counter and were told the card on file was refunded, that tiny effort would have been something. Alamo was built for people who LOVE cinema. It had a loyal following, but everything that we loved about it is dead and gone. It's sad seeing the current "Alamo" corpse be paraded like Weekend at Bernie's. So instead, we will stream at home once it's available. We will partake in what's killing cinema because Alamo just killed it for us. Thanks but no thanks.

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    Upstairs Circus

    Upstairs Circus

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    I went on a date night here and we had so much fun! The staff was so kind, patient, and attentive…read more They play a nice back ground music through the whole store and have amazing lighting and vibes. I love how we both got to pick completely different projects that had detailed instructions. It was nice to be left with our own devices and not walked through all the steps by a person.

    I came here for my sister's birthday because we wanted to do something a little more interactive…read morethan just going out to dinner. Funny enough, even though it's called Upstairs Circus, I kept calling it "Uptown Circus" for some reason and still do. My sister had been here once when she first moved to Austin, but it had been a while, so she was happy to go again. We tried to make a reservation for a Monday but found out they're closed that day unless it's a private event. So we ended up booking a Sunday evening during their Sangria Sundays event. Signing up online was quick and easy--no payment required upfront. When we arrived, we were seated at a table and given the option to sit side by side or across from each other. They handed us a laminated flyer with all the available project options, ranging from easy (about an hour) to more challenging projects that can take the full three-hour session. There was a good mix of household items (like coasters and magnetic shelves), jewelry, handbags, clutches, accessories, and even a pricier custom Nike shoe painting project. The sample projects looked very professional, but the final result really depends on your artistic skills and how focused you are during the session. My sister and I decided to pick different projects--she chose a handbag clutch, and I went with coasters. We got all our materials and instructions. One thing I noticed: this kind of activity is probably better suited for people who don't have a ton to catch up on while working. Since my sister and I hadn't seen each other for weeks, we were trying to talk and catch up, which made it harder for me to focus on the project. Some steps were time-sensitive, so juggling both conversation and crafting was a bit stressful. For my coaster project, I initially planned to use a stencil and transfer paper to trace a design, but it didn't work very well. I ended up switching to a simple two-color block design just to make sure I could finish in time. My sister's project was a bit more advanced--she had to do leather hole punching and threading--but she managed to finish and loved how her clutch turned out. Since it was Sangria Sunday, you get one complimentary sangria or mocktail with your reservation, and they keep a card on file if you want to order more drinks. I got a spicy cocktail that actually had really good flavor, even though I didn't finish it. Overall, this is a fun and unique activity if you want to do something creative with a friend or group. I'd recommend it more if you're looking to spend quality time doing something together rather than having a deep conversation--because focusing on the project definitely takes some attention. My sister was happy with her finished product, and I liked mine even if it turned out simpler than planned. It's a cool idea for a birthday, date night, or just a different kind of outing.

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    The Bar

    Alamo Drafthouse Cinema Mueller - movietheaters - Updated August 2026

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