Cancel

    Open app

    Search

    Alamo Auto Groups

    3.0 (2 reviews)
    Closed Closed

    Alamo Auto Groups Photos

    You might also consider

    Recommended Reviews - Alamo Auto Groups

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Alamo Auto Groups

    You might also consider

    A-1 Auto Broker - 2015 Hyundai Azera

    A-1 Auto Broker

    (16 reviews)

    I purchased my used BMW Z4 - 3.0L inline 6 with high mileage. I'm not afraid of high mileage cars…read moreif they appear to have been routinely taken care of and properly maintained. The body was in excellent condition in spite of its 18 year age. Even the Michelin tires 225 ZR-17 were either new or almost new with low miles on them. They were in excellent condition and with the highest speed rating available. This is a huge selling point for me. Go price these tires today and you will see they are very expensive and of great quality and safety. The leather interior was in exceptional condition as well. The engine had good power and the automatic transmission shifted smoothly as well. The automatic power top was not working at the time and this was not a critical item for me. I will fix it in due time. The ride was not as smooth as it could be and so I will replace the shocks and/or struts when time and money permits. This is my 3 used car purchase from Hani in over 20 years. He is an avid car enthusiast as I am. He always buys special and or unique cars e.g. some with immaculate leather interiors, all the repairs records and/or with OEM books, new or almost new matching tires, very fast cars with Turbos or superchargers, sporty, luxury, or both. Any used car we buy will always need additional work, maintenance, parts, etc. But, in my experience with Hani's cars, he has been very successful in acquiring cars with a lot of potential. And, his prices have always been extremely competitive and more than fair and reasonable. When buying used cars, it is always "caveat emptor" (Let the Buyer beware). That is Latin and legal terminology used when purchasing used homes and/or cars, etc. It is our job as Buyers to examine the products and to decide whether or not we are willing to accept the flaws and or issues along with its great selling points as well of any used property we purchase without any warranties whatsoever.

    I came in looking for a potential replacement for my car thinking it wasn't worth keeping, and Mr…read more Hani ran my car's history through CarFax and after examining it thoroughly recommended that it had no problems that warranted anything more than taking better care of it. His expertise on the matter combined with his generosity & honesty provided an incredible experience!

    Spotless Auto

    Spotless Auto

    (46 reviews)

    Purchased a vehicle with spotless auto and I was happy with the end result. I have purchased many…read morevehicles from here before.

    Beware of dealerships. I want to be honest about my experience with this dealership, as…read moreunfortunately it did not meet my expectations. From the beginning, communication and customer service were lacking. My salesperson's responses were very slow, and when I arrived at the dealership, I received very little assistance. I was handed the keys to the vehicle and a Carfax report, but after that, no one followed up with me or offered guidance. I ended up sitting for nearly an hour without meaningful assistance, which immediately gave me concerns about the level of customer service being provided. I also came to the dealership with two valid lender pre-approvals, fully prepared to move forward with a purchase. However, both sales representatives, Christian and Anas, failed to utilize either of my approved financing options. To ensure there was no misunderstanding, I personally contacted both lenders, and they confirmed that my pre-approvals were active, valid, and available for use. I also verified with the lenders whether any credit application had been submitted on my behalf, and I was informed that no application had ever been received. This was especially concerning because I was told by the dealership that the applications had been sent. Being given inaccurate information regarding something as important as financing made me feel misled and raised serious concerns about transparency. It also appeared that my financing options were not being seriously considered unless I agreed to work with financial institutions recommended by the dealership. In addition, I had legitimate concerns regarding the vehicle itself, including multiple open recalls and questions regarding a claimed 100,000-mile service inspection. When I asked for documentation or proof that this inspection had actually been completed, none was provided. As a customer making a significant financial commitment, I believe it is reasonable to expect transparency and supporting documentation when such claims are made. Another issue that stood out to me was the inconsistency in communication. I was told I was communicating with Johnny Cuellar, yet the email correspondence appeared to be coming from an email associated with "Rob Aleman." This created unnecessary confusion and further raised concerns about professionalism and transparency throughout the process. Overall, I left feeling that my concerns as a customer were not taken seriously. Between the lack of communication, misleading information regarding financing, failure to address important vehicle concerns, and the overall lack of professionalism, this was a very disappointing experience. Purchasing a vehicle is a major financial decision, and customers deserve honesty, transparency, responsiveness, and respect throughout that process. Beware of dealerships! Thank you!

    American Auto Brokers/gotTrucks

    American Auto Brokers/gotTrucks

    (68 reviews)

    It wasn't the deal of the century but a decent price. Given the excellent condition of the truck,…read moreit was worth it. The spare key was missing and it would've been nice to get one for a $62k truck but it didn't seem like they were willing to replace it. That's just a very small complaint and my only one. Pros: They provided a buyers order showing a full breakdown of the price including all fees. Very honest and transparent. Victoria and Brittany were excellent. I was an out of state buyer with a lot of questions. They were patient with me, got me all the answers, sent me additional pictures, videos, etc. I flew in and they even picked me up from the airport. Melissa M. And Gabby had all the paperwork ready to go and went through everything with me. I'm AD military and they were even willing to register it in my home state to get the taxes down. I had a DL from VA with a CA address buying a truck in TX. Confusing and extra work on their part but no extra charge. Overall, I'm very happy with my experience and also very happy with the truck.

    I brought my brother to this dealership to purchase a truck, and while there, my license plates…read morewere stolen. Whether this was a genuine mistake or not, the level of incompetence displayed was unacceptable. Initially, the staff denied any responsibility, claiming either that my dealership hadn't provided plates or that they were stolen elsewhere. What made this especially hard to believe was that whoever stole them was "nice enough to put the screws back," which made me certain they had taken them. After I showed them proof that I had the plates, they led me to a back room filled with boxes of plates, as if I'm suppose to know that they're not in there and maybe implying that I should search through them myself. They then told me it was illegal to drive my car, but that they would "allow" me to drive home to file a police report and contact my dealership. After being condescendingly spoken down to, I followed their instructions. I filed a police report and contacted my dealership, leaving me unable to use my car for the entire day and disrupting important errands. Later that night, my brother informed me that the dealership had found my plates, necessitating another call to the police to avoid driving with stolen plates. The next day, I had to contact my dealership and drive back to retrieve my plates. As compensation, they offered to fill my gas tank, which was insufficient considering the inconvenience, time, and potential legal ramifications they caused. Also, I already had a full tank of gas and wasn't willing to drive another 30 minutes there and back just for that. That's an additional two hours of driving on top of all the other inconveniences they caused me. To add insult to injury, the General Manager responded to my complaint by saying she was sorry that's how I "feel," a dismissive and belittling remark. Despite the significant profit they made from my brother's purchase, they were unwilling to provide adequate compensation for their mistake. Given my experience, I believe this dealership may not prioritize ethical business practices, and I would recommend exploring other options before making a purchase.

    Alamo Auto Groups - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...