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San Antonio, TX

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Alamo Auto Groups

3.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

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Gunn Honda

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As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

Been here a few times and my recent visit was a poop show! I came for my usual oil change and got…read moreAlbert. He recommended all these services to me without even checking my service history. He also recommended an alignment based solely on the look of my tires. I asked the technician if he could at least test my alignment to know for sure. Come to find out that I didn't need an alignment I told Albert that I didn't trust him and he stressed that he was "a Christian," which means absolutely nothing to me. If you gotta tell someone that you're something it usually means that you're not. At the end of my transaction, Albert gave me a white doll that says, "Jesus loves me." Completely inappropriate. What happened to the other guys who worked in the Express lane?!?!

North Park Toyota of San Antonio

North Park Toyota of San Antonio

(301 reviews)

I've seen some bad reviews, but my experience with the service dept. has been very good. Other than…read morethe prices, which are high at any dealership, (and why I can't give them 5 stars) the people I've worked with were great. My service advisor was Lou Ann, she worked with me from the first call to get a tow truck throughout the repair process, and was so very helpful. I really appreciated the care and concern she showed. I feel she went above and beyond to help. She is definitely an asset to the company.

Terrible Experience - They Talked Themselves Out of a $68,000 Sale…read moreI walked into this dealership ready to buy and had a pristine 2020 Nissan Rogue to trade in. Unfortunately, the sales team completely blew the deal. They refused to offer anything more than the absolute cash value on my trade-in. I understand dealerships need to make money on trades, but I don't need a lecture about it. My job was to bring them a quality vehicle; their job was to figure out how to make a profit. I was willing to move forward, but their rigid "take it or leave it" stance made it clear I was better off walking. When I told the salesman I was leaving, he literally said, "Go ahead and walk away." So I did. I got in my Rogue and left without looking back. Later that evening around 7 PM, the salesman texted me asking if I had ended up buying a car yet. The very next day, I went to another dealership. They immediately offered me $13,000 on the trade (significantly more than what was offered here), knocked $1,500 off the price, and didn't push any dealer add-ons. I drove away happy in my new vehicle on May 1st with zero hassle. This dealership single-handedly lost a $68,000 sale because they wouldn't budge even slightly on the trade-in. If you're trading in a vehicle and expect fair value, look elsewhere. Very disappointed. They did turn the super loud music down. It was bothering me very badly by the time I came back in to talk to the guys so that was a plus at least they thought about me for a little bit then, as soon as I start walking away, the music got turned right back up, so that was kind of disrespectful.

Ancira Winton Chevrolet - Signage

Ancira Winton Chevrolet

(180 reviews)

I am so happy that I chose Ancira Winton Chevrolet to purchase my 2026 Chevrolet Trax LT from. Your…read moreteam proved why they are the best in what they do. Your entire team has gone ABOVE AND BEYOND what I expected and for that you have gained a very loyal buyer. Thank you again for everything that was done to make this experience to be the BEST CAR BUYING EXPERIENCE I have ever had, even with me needing to recontract. Jessica Stewart was absolutely wonderful customer service as my Customer Liaison. She had reached out by video earlier in the week, When I spoke to her on the phone on Monday afternoon, she made sure that the lot number I was interested in was reserved and at the front of the lot when I got to the dealership. Not only that, when we were talking it was like she already knew me. When I came in the dealership I had never met her but I was walking behind her and I said "Jessica" she turned around with this huge smile on her face and said she normally wasn't in that building, but it must have been meant to be for us to meet. It is personalities like hers that do make the car buying process so much less painful Brian Rodgers provided perfect excellent customer service that he provided as my Product Specialist. He listened to exactly what I was looking for, what the terms were I was expecting and he assisted greatly ion the return of the rental vehicle that I was in when I arrived to the dealership. I appreciated his follow-up video on Tuesday. The way Brian is able to connect to his customer by interweaving pieces of his history into getting to know his customers is very unique. I have never dealt with a car sales person - Product Specialist that seemed to GENUINELY CARE about their customer. During my first sit down with Tony Pantoja on 7/27 he was extremely professional, courteous and he did his job the way that the finance process of the car buying process has been across every dealership I have had dealings with. When I met with Tony on 7/29 he was ready for us to take care of removing the items that could be removed from my contract and getting me down to the amount of financing that I truly anticipated and wanted to be at. We also knocked my car payment down CONSIDERABLY!!! Thank you for that and your EXCELLENT CUSTOMER SERVICE to make this customer feel important if only for a few minutes! During a conversation with Dillon Dixon, General Manager I was made to feel like I was being heard and understood.

This business posts signs that they are not responsible for their own employees stealing from your…read morecar while it's in their control and their service bay. I'll never come here again. Manager of service has been made aware of this and Jorge just brushed me off by saying he will speak with risk management.

Northside Chevrolet

Northside Chevrolet

(268 reviews)

James and parts department was very helpful and knowledgeable. Great service will definitely come…read moreback if anything else is needed.

I'm writing this cause for some reason I can't respond on the "text survey".. once I open it.. It's…read moreblank and nothing pops up.. I purchased a used Vehicle from Northside Chevrolet on June 5th 2026.. I Originally came in looking for a Durango Hemi.. but it was taken to Auction.. but they just got in a Ram Hemi.. after their fixation of my my Chevy Deisel trade in.. I purchased the Ram knowing they gave a year warranty.. The main reason I went ahead in purchasing.. Even though my trade and the $5k down was a little not what expecting I went ahead and drove off the lot the next day.. because the Ram wasn't ready after inspection and cleaning which I didn't mind for the peace of mind.. * I have 2 other vehicles and I travel a lot.. weeks at a time.. and I purchased this veh to pull my auto trailers * Jun12th .. Then a month later I bring it in to service because a vibration on the front steering wheel, a bumping when stopped and tires out of balance.. Get it back after the weekend.. Tell me replace a front ball joint and balance the tires.. nothing on the bumping.. couldn't duplicate problem.. Jul 7th.. Bring it back for the Vibration to the passenger rear.. Bumping felt like pass or mid rear every time I stopped.. and also, something sounded like a loose heat shield.. Got the Ram back end of the week.. Replaced heat shield.. rebalanced the rear tire.. but couldn't duplicate the vibration or feel the bumping.. Aug21.. Vibration is really noticeable and my brother mentioned it and asked me if that bothers me.. yes.. yes it does.. Got it back again after the weekend and they couldn't find or feel the issue.. they stated maybe it's the tire? Sept10.. Before spending 2k on tires or 4k for rims and tires.. I had a local shop check the balance of the passenger rear tire and to see if the rim is bent?? He came back to the tire is balanced and didn't notice any bent rim.. so I had him switch both with the front passenger.. I looked at the rear end.. pushed it around.. then I noticed I was missing brake pad and had only had one barely left.. took picture.. Then took it back to Northside AGAIN.. now mind you.. I'm very angry person as it is.. so, I went in as calmly as I could.. kept asking the Adviser Alex do I need to talk to someone about this?? He stated he was making notes.. its Sunday now and hopefully my Ram is ready tomorrow.. I do always have to call them and ask if it's ready... The other main issue I had with Northside that I must address.. When I went in Aug21 I looked and the deals on a 26 Chevy1500 Custom.. had every intention of giving back the Ram and driving off with the new 1500 Custom.. this was when I noticed how much they suckered me out the first time.. I paid 34k (total) and I financed 20k after the trade and 5k down.. They would only give me 23k for the Ram?!?! (3mths +1k miles) They had the Custom listed at 36k on website.. after everything I could have taken it for 36k out the door.. BUT they wanted to add all the crap I already paid for on the Ram.. told them take it out and put it into the Custom.. they laughed.. and couldn't do that.. the manager came out and was trying to convince me that they have overhead and asked him why is that a concern to me, I just want a truck that works and I don't have to keep coming back here!? He didn't want to speak to me after that.. Even though it was against my better judgment and since I was there for 5 HOURS.. I said I will go down 3k to 33k out the door.. raising my trade to AT LEAST 26k.. they said no... even after I signed that paper.. which I took a picture of.. You know the one, they say if you can come up/down, sign here... LOL A week later they did offer me 34.5k that weekend (ending of the month) I said NO!! Since they wanted to run my credit again?? So All in All... I have lost ALL TRUST with them!! Once this truck is fixed for the next person.. I'm trading it in at will deal with a different dealership/owner.. Thank you for reading this far.. I hope I help someone in the future.. I've been wanting to write this but since they have my Ram Truck in the shop.. IDGAF anymore..

Alamo Auto Groups - car_dealers - Updated October 2026

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