This is an excellent motorcycle dealership! I've been…read moredealing with this shop for years and I trust them with all of my motorcycle maintenance and tires!

This is a great place. Love the team here. If you're in the market for a motorcycle I can't…read morerecommend them enough.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

guys know what they are doing,,they can work on anything with two wheels and an engine,,read more

Terrible customer service and work. No estimate given, work just done and expected to pay…read more Thousands of dollars later and the bike still doesn't run! Attempted to contact owner on several occasions (messages left in person and on machine as well as with multiple people) and no response returned. Was cool about doing a payment plan but afterwards was given the run around. Bike ended up sitting in the shop for over 7 months to just look at a wiring issue and finally had to just have it towed to another shop. Please shop elsewhere if you truly want quality work done on your bike. Complete waste of time and money.

I would never recommend Honda House to anyone. It was the worst service I have ever had…read more They gave me a quote for one number, and when I asked multiple times to confirm, they said it was final. I get to the store and suddenly there is a registration fee. Then, going through the bill together after I paid, it turns out I was charged that registration fee twice. When I pointed it out, they changed their answer and said it was a tax fee, which I had also already paid. On top of that, I told them four days in advance that I needed a fast pickup and asked them to have everything ready. They said, "No problem, we can do it in 15 minutes." I get there and it takes two hours, so I had to leave and come back. Horrible service.

They will not work on anything older than 10 years !!! Not at all !…read more2012 goldwing. Just bought, wanted a pro to go over it, needs new tires( for safety). But...noooo.

Great Service Department! And Merchandise Sales Staff!!…read moreWhile attending my Motorcycle Club Nationals in Richmond, one of my Club Brothers had a n issue with the shifter on his bike that we were unable to fix with the limited tools we had with us. We showed up to Richmond Harley without an appointment and asked if they could get us in and back on the road. They went way beyond by adjusting the day to help us from being stranded and got us back on the road. All with a professional and helpful attitude. We are beyond grateful for their assistance and how we were all treated. I should note, we called several dealerships as we were getting into Richmond, and not ONE was willing to help us out. But Richmond Harley Davidson did. For what it's worth, word travels quickly in the MC community. And my Club and others will know that Richmond Harley had our backs.

Bought a bike from them it's been over 3 months since I paid it off and they said they can't find…read morethe title.they don't call back like they tell you.guess the only way is to take them to court.will never buy a damn thing from these ass holes again. Mack e

I had an issue with my motorcycle that I had narrowed down to a few things, but I couldn't figure…read moreout what the problem was (lack of skill/knowledge). My battery jumper was showing a good battery, too! I spoke with Drew on the phone and asked if he could service my bike. He diagnosed a few different things it could be over the phone, and it turns out it was the battery was dead (as he predicted lol). Within 24 hours or maybe 36, he was able to pick up my bike, have it diagnosed, and provide an accurate estimate of costs. I dropped off some cash to him, and the parts are on order. I am looking to be riding again within a few more days! After speaking some more with him, I found out that Drew is a knowledgeable motorcycle technician and shop manager with over 20 years experience. If you have a Harley, sport bike, standard bike, whatever, I assure you, Drew can sort you out.

One of the worst dealerships I've ever brought a Jeep to my drove so bad after I brought it to…read morethem and they talked me into spending $4700 on a new suspension. I already had a rough country suspension on it that worked fine until they worked on it. It drove like a wagon. I almost flipped it over going up the interstate. My wife and daughter would not drive it again and I had to end up selling it and buying them a new I give them zero stars.

The guys in the shop recently lifted my 4Runner, added upper control arms, new wheels/tires and I…read morecouldn't be happier. Brian knows what he is talking about and didn't try to sell me on one product over another. He discussed all my options and pricing was fair with labor. Don't listen to the odd reviews- shop is under new management. Also I never felt different being a girl going into the shop and discussing my options. They treated me fairly and with respect. Everything put on vehicle was on par with what's recommended in 4Runner forums, etc. Very happy!!

Electric RVA is the kind of shop I'd recommend to anyone without hesitation. They're prompt,…read moreknowledgeable, easy to work with, and they've always treated me well. The staff are all riders from different backgrounds, and it shows in the way they troubleshoot, explain things, and actually understand these bikes. They've helped me replace and install a controller, do belt swaps, troubleshoot battery issues, and gave me solid maintenance advice for keeping the bike in good shape. Turnarounds have been quick, communication has been great, and they've been willing to work with me when I needed some flexibility. I've never felt steered wrong by them. Great shop, great people, and a real asset to the local e-bike and motorcycle community.

This place is a rip off. Dropped off an electric scooter for repair which after speaking to the…read moretech on the phone got me back a quote which would cost just as much as a new scooter. I declined and came to pick up the scooter. They claimed "after speaking to you we ordered the parts" which mind you I declined the service. They charged me $75 for my scooter to essentially sit there because they "ordered the parts". I pushed back so they charged me just over $50 which is still a total rip off because they did nothing. Be leery of this place...