I came in with some aftermarket parts that needed to be installed that the dealer wouldn't install…read morethemselves. I decided to look for some other alternatives and AK's shop and performance came up! I decided to give them a try and I'll never stop recommending this shop! Austen understood completely what I needed done and gave me a better price than what the dealer would've gave me! He's very knowledgeable and keeps you in the loop about what's going on with your bike. 10/10 hands down would recommend.

I was referred to Defiant Customs at the exact right moment when my SUV was having some serious…read moreissues. I had an idea that my vehicle needed a wheel bearing and other things, so after a great recommendation I decided to contact them. Sometimes the stars do indeed align:) Ray was amazing. I dropped off my suv the night before, and was promptly contacted with the diagnosis the next day. There were no surprises, the diagnosis was what I was expecting. It was a significant amount of work and I was given an excellent price. Their customer service is fantastic and they don't play around with your time. They've certainly gained a customer for life. I highly recommend this mechanic.

The only shop I'd trust in Richmond! Everyone is so kind and knowledgeable and they always make me…read morefeel welcomed and assured my bike is in good hands. Can't recommend them enough! Got my bike in right away and back to me super quick.

Was looking for a dirt bike for my grandson and found a bike we liked. Salesman (Alan) was very…read morehelpful and easy to talk with. Everyone there was very accommodating and easy to work with. Overall great experience.

They will not work on anything older than 10 years !!! Not at all !…read more2012 goldwing. Just bought, wanted a pro to go over it, needs new tires( for safety). But...noooo.

We were looking for a go-kart for our granddaughter's birthday and they were not only able to sell…read moreus one but they delivered it the same day . Check them out and you won't be disappointed, the whole staff from start to finish was so helpful and polite.

Rob and his team are fantastic. Very knowledgeable and made sure we understood all of our options…read moreto ensure we made the best decision.

My daughter attends college and depends on her scooter to get around. These guys got her up and…read morerunning, and the repairs cost were reasonable. Thank you

From the owner: Welcome to Electric RVA, your trusted service center for PEV's! Specializing in the repair and…read moremaintenance of Surron, Talaria, Eride, Rawrr, and Stark Vargs. We are dedicated to keeping your ride in top condition. Whether you're looking for routine maintenance, urgent repairs, or performance upgrades, our expert technicians are equipped with the skills and tools to get you back on the road quickly and safely. We also offer a wide selection of quality parts, available both in-store and online, ensuring that you can find the right components for your e-bike, no matter the make or model. At Electric RVA, we aim to provide a seamless, hassle-free experience

Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

This store is a treasure! They had my dream bike in stock and allowed me to test ride it before…read moretaking it home. The entire staff was friendly and helpful. Even with allll the accessories I had to have, I believe the pricing was very fair and the service was outstanding. I believe this is a rare place in Richmond that makes customers feel like they're a member of a community rather than just another retail number.

I have gone back and forth on whether I should leave this review because the work appears to be…read moreokay. But, after much frustration and inner searching I have decided to post this in the hopes someone reads this and doesn't make the same mistake I did. The first service I got from this shop was a rear tire that took them nearly two weeks to install. I foolishly gave them the benefit of the doubt for a more serious service. For nearly two months my bike sat in their shop losing out on the last few weeks of the riding season. All communication I had to engage. Daily calls being told that I would receive a call back, never happened. Finally started calling them back after waiting, still no solid answers on price or ETA. Finally after weeks and weeks of waiting I got the call that my bike would be ready, for $1100 MORE than my $900 deposit. I was told that I needed a new rear tire and they already installed it, when did they inform me? Not until after it had been mounted, oh and it was a Pirelli that is much more expensive than the Dunlop I had installed. When I inquired why they mounted such an expensive tire without asking me I was told "We knew that you wanted to get back on the road and the Dunlop was back ordered." Checked online tire retailers and the more affordable Dunlop was in stock at all of the major suppliers. I was itching to get back on the road and didn't want my bike to spend a second longer in this shop so I took the hit on the tire and kept it moving. TL;DR: Do not bring your bike to this shop if you value your time or money. Waited nearly 2 months. Charged $2000 for a rear tire, chain clean, and a clutch slave cylinder replacement.

Pro Street reached out to me after I posted in a local facebook group about an issue I was having…read more He was prompt and on time when he came to pick up my bike and he explained everything about the deposit and timeline. That's where the good ended. There was little to no communication until I reached out and demanded it. I needed new tires. He didn't consult me about which ones I wanted, he made a unilateral decision and ordered a set without talking to me about it. I never signed any paperwork, I was never given a solid price. New tires, mounted and installed for over $1500. I'm not even mad about the amount, I'm mad that at no point was Michael, the owner, upfront about what he was doing. I was never told what tires he was ordering, I was never asked what tires I wanted. I was never given a timeline, and I was never given a final price. I got 2 different quotes for the same service. The first shop, the dealer I bought the bike for, quoted me $600 less than Pro Street. The second shop quoted me $550 less. If you value honesty and your money, take your business somewhere else. Find somewhere else. I will be.

I took my bicycle in to have it looked at before riding it this summer. The young man who helped…read moreme was great. I have always had a good experience with Agee's. I highly recommend them.

Been going to Agees all my life. Went in to buy a bicycle and asked for the newest model year of a…read morecertain bike that I had heard of. I even asked the guy was this the newest model for 2024 and he gave me the runaround and said they didn't give years to the bikes anymore. I should've walked and went to another bike shop but instead I dropped $1200 on a bike. The bike is nice but the sales person ruined my longtime confidence in Agees. One of their employees told me that all their money is made on internet sales and if that's true I guess that's why the in store customers don't matter anymore. You can see the change in how their attitude in customer service is changing. Two years ago I did a review saying that after 51 years I can say Agees had always been good to me. I CANT SAY THAT ANYMORE!! Such a shame!!