guys know what they are doing,,they can work on anything with two wheels and an engine,,read more

Terrible customer service and work. No estimate given, work just done and expected to pay…read more Thousands of dollars later and the bike still doesn't run! Attempted to contact owner on several occasions (messages left in person and on machine as well as with multiple people) and no response returned. Was cool about doing a payment plan but afterwards was given the run around. Bike ended up sitting in the shop for over 7 months to just look at a wiring issue and finally had to just have it towed to another shop. Please shop elsewhere if you truly want quality work done on your bike. Complete waste of time and money.

they drove all the way to FarmVille to pick up my scooter! two thumbs up, if I had two thumbs !…read morethanks ultimate cycle!

First off Larry is a good guy but he's just a salesman and probably doesn't have much pull once a…read moresale is made. As much as I want to give a high rating I just can't. Went there Saturday and bought Mahindra 1126HST, added a box blade and a grapple attachment for the front. Grapple needed a 3rd function switch that I was told was in stock and takes virtually no time to install. Ok so the tractor was expected to be delivered yesterday or today (Tuesday or Wednesday). Well no tractor! Contact them and asked where my tractor is and I was told that the switch was not in stock and had to be ordered but should be here by Friday at the latest and hopefully the tractor will be delivered Friday or Saturday. Received another call and I was told that the part might NOT be here by Friday and they don't get deliveries on Saturday so since they are closed on Monday it appears that I might not get my tractor until late next week. This is unacceptable and I really wish I can pull out of this $33,000 deal and go down the street and get a Kubota which I know are a little more expensive but I would trade that off with better customer service and experience. I will contact Mahindra directly to see what my options are since I don't believe I will get any compensation or satisfaction from Ultimate Cycle. So this is an updated review. Luke Oley reached out to me and we had a nice talk and he was able to resolve every issue that I had. seems like there was a lack of communication and the issue was addressed and I'm pretty confident that going forward there's not gonna be any more issues. The tractor was promised to be delivered tomorrow so we'll see. Fair is fair and Luke addressed all the issues and took care of them so hopefully this was just a blip.

My car got stuck in my driveway with all the ice and snow. I called and Cindy was so helpful. I…read moreknow they were slammed yesterday, but she had a driver to me within an hour. I wish I remembered his name, but the driver was SO kind. I had my toddler napping inside so I had no idea what to do with the car since we weren't able to get it back up the driveway. He took my car to their lot so that I was able to get the driveway plowed enough to get the car back in. I will definitely make them my first call if I ever need towing again!

Zero stars! I wI'll never recommend them nor will I ever use their service again! My car broke down…read moreon the highway 1.5hrs away from home, called them, Cindy seemed nice enough & accommodating on the phone. She helped with finding an enterprise so I could rent a car, she kept my car at her shop for 1.5 days until it could get picked up....no charge! Amazing! Johnathon or Jonathan (I don't like to misspell names) seemed very nice too! I meet the other tow truck driver the & gather my belongings only to find that my stuff had been gone through & some of my items (important, valuable/useful items) had been stolen!!!! I call Cindy and instant resistance! Complete denial that Johnathon would do that...he's her son-n-law....show me proof etc. I was HOT! and when ask if I could see the video from the camera Cindy told me to get a warrant!! Guilty much.....?? Do yourself a favor and call someone else or gather everything out of your vehicle before you leave it with them!!

We rode to Richmond for a nice day on the road and a meal. When we came out of the restaurant my…read morebattery was totally dead. I called Steel Horse HD at 3pm on a Friday evening. I talked to Lt Dan. He called me back shortly and assured me he was on the way. Shortly after our conversation he arrived with the trailer. Secured my bike and took me back to the dealership. Once there we were offered all the amenities to make sure we were comfortable while we waited. The staff was very friendly and got me back on the road in record time. Lt Dan actually called me the next day to make sure we got home safely and offer his assistance if we ever needed the dealership again.

In my Opinion ! About 5 years ago I test rode a Road King at there old location and it rained so…read morethe salesman let me keep my Independence Custom Red w Silver Dragon Tail in there showroom overnight so as not to have to get wet from a thunderstorm & dirty up my chopper. Very nice service & great people to work with as they went out of their way to help me out. Would Definitely Buy a Hog from them in the future. Could not ask for a better experience in my opinion.

This is an excellent motorcycle dealership! I've been…read moredealing with this shop for years and I trust them with all of my motorcycle maintenance and tires!

This is a great place. Love the team here. If you're in the market for a motorcycle I can't…read morerecommend them enough.

Joey and his crew did a fantastic job on my bike. He is…read morepleasant, honest, and a great communicator who kept me in-the-loop and up to date every step of the way. Cannot recommend them highly enough. Will not go anywhere else for my motorcycle work. Very grateful to have found them! Definitely 5-star rating!

Joey won't shut up, but boy does he have a great team.. Jokes aside, he fixed my Dad's bike up…read morebetter than I've seen it in 20 years. Amazing knowledge and customer service!!

Electric RVA is the kind of shop I'd recommend to anyone without hesitation. They're prompt,…read moreknowledgeable, easy to work with, and they've always treated me well. The staff are all riders from different backgrounds, and it shows in the way they troubleshoot, explain things, and actually understand these bikes. They've helped me replace and install a controller, do belt swaps, troubleshoot battery issues, and gave me solid maintenance advice for keeping the bike in good shape. Turnarounds have been quick, communication has been great, and they've been willing to work with me when I needed some flexibility. I've never felt steered wrong by them. Great shop, great people, and a real asset to the local e-bike and motorcycle community.

This place is a rip off. Dropped off an electric scooter for repair which after speaking to the…read moretech on the phone got me back a quote which would cost just as much as a new scooter. I declined and came to pick up the scooter. They claimed "after speaking to you we ordered the parts" which mind you I declined the service. They charged me $75 for my scooter to essentially sit there because they "ordered the parts". I pushed back so they charged me just over $50 which is still a total rip off because they did nothing. Be leery of this place...

I came in with some aftermarket parts that needed to be installed that the dealer wouldn't install…read morethemselves. I decided to look for some other alternatives and AK's shop and performance came up! I decided to give them a try and I'll never stop recommending this shop! Austen understood completely what I needed done and gave me a better price than what the dealer would've gave me! He's very knowledgeable and keeps you in the loop about what's going on with your bike. 10/10 hands down would recommend.