Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

Cody Jarvis was my technician. He was kind and hard working. He also was extremely knowledgeable…read moreand helpful. I would recommend him to anyone! Thanks Cody!

Rottler and Stephen Bauman are great! Highly recommend Rottler, they aren't pushy or…read moreultra-expensive.

Tyler did a great job getting a raccoon out of my attic. He came out the same day I called and the…read moreproblem was solved and hole sealed within a week.

From the owner: TB Nuisance Wildlife removal is a full-service wildlife removal company. We specialize in urban and…read moresuburban wildlife damage management for both residential and commercial customers. TB Nuisance Wildlife removal performs a full inspection of the home or property, and determines why the animal(s) are there, and if inside a building, how the animals got inside. All animals are trapped and removed, or if possible, removed from the building using special exclusion devices and methods. Once the animals are gone, preventative repairs are essential, and cleanup is sometimes recommended.

Thank you to Rottler for taking care of a racoon that got into my attic. Larry Duvall the field…read moretechnician, did an amazing job. He placed a trap & camera on the soffit opening to ensure the racoon was gone before making the repairs. He provided updated communication on when he would be out to complete the repairs and showed up as communicated. I also have a 1 year warranty for the work that was completed. I highly recommend Larry and the Rottler team. Susan L

Rottler is Lloyd and Harry from Dumb and Dumber. Friendly, showed up, and handed us a plan that…read moresolved nothing. The situation: squirrels got into my elderly mother's house through the bathroom exhaust vent. She could hear them running through the walls. I was out of town for medical reasons, so my wife called Rottler and asked for help getting the squirrels out and the hole sealed. My family scheduled their day around being available at the time of the their scheduled appointment, but then Rottler arrived hours earlier. They notified them right before they showed up, when they weren't home. If you're going to arrive early, be considerate and check-in that change works for the client. His solution was a plastic cover over the vent opening. My mother, who is sharp, asked the obvious question: how do the squirrels get out? His answer: they'll chew through the plastic. Imagine handing a package to the shipping counter, paying for it, and the clerk assures you it will never reach its destination. That was the transaction. He installed a fix he told us would fail, and it came with a $175 invoice. Any company that handles squirrels should know the standard approach: a one-way exclusion door over the entry point so the animals leave and can't return, then a permanent seal once they're out. Rottler didn't offer it, didn't mention it, and left an 80-something woman with squirrels in her walls and a piece of plastic on her house. 1.0 Rottler, refund the $175. Everyone else, don't call Rottler for wildlife. Call a company that answers "how do they get out" with something other than "they won't."

We live in Cedar Hill, our house has Cedar siding. We've lived here about 10 years and have had…read morebird and squirrel issues. I came across HWS on Nextsoor and gave them a call. Gary came out to evaluate the situation and gave me a "high end" figure to do the job, but expected to be under. The high end wasn't unreasonable and we went with them. Gary and his crew did an outstanding job, very professional, and got the house sealed up, and came in well below the estimate. I highly recommend Humane Wildlife Solutions llc

Great experience with Humane Wildlife Solutions. They were very insightful with their assessment…read more Appreciated they were not pushy with a sales approach. Would recommend.

Critters were building some sort of nest on a porch roof. Did a full inspection with a drone and…read moredetermined it was birds. Showed me all the pictures where critters might be able to come in. Assessment was completely free. The cost of doing the bird repair was so small that they suggested we put something up ourselves or hire someone who could do it for cheaper than them. Great value, appreciate the honesty and transparency and not trying to overcharge us! Highly recommend. And a shout out to Levi! Super nice, took his time and was on time.

After hearing noises in my house, I knew I had critters running around. Boone Wildlife did a very…read morethorough inspection, found signs of bats and mice, and quickly set up time to remediate the situation. Dallas Pearson did an excellent job sealing up the house. He was very knowledgeable and excited to explain the steps he was taking. All the folks I have interacted with have been very professional, and I also appreciate the 3-year warranty!

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

they told us they would be at our house twice and didnt show up either time . All Tim does is lie .read more

Needed an armadillo trapped. He was here the next day to set traps. Prices are great compared to…read moreothers.

The service was great as well as the owner and staff…read more Response was quick. The recovered moles were disposed of immediately.

From the owner: Call now for an appointment. Offering discount on mole service.read more

Craig was on time, knowledgeable, professional, took his time to educate me on my issues and how he…read morecan help. I will definitely recommend this company for your services. Thank you Craig. Look forward to my follow-up up.

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.