I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every time, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse. read more

I have a contract with Rottler for termites. They come and examine the exterior of my home yearly ,but if you are not home- the interior is not inspected! This is not considered a complete termite inspection. Very disappointed as this has happened multiple times. read more

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up the mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust. read more

Called for basic pricing, wanted to keep trying to send a sales person. I needed a mole service and mosquito but instead spent 30 minutes listening to a sales pitch. Ended up calling around to others and found a smaller company who was able to start the next day. read more

I WAS Impressed with management but once I interacted with the staff I got incredibly disappointed. I'm a man of color and I got massive maga vibes. I won't help give a paycheck to people that would rather see me gone. read more

Brandon at Rottler did a tremendous job for us providing repair/ exclusion services related to squirrels. It wasn't a large job, but the work that we needed was done professionally and on a timely basis. I would recommend his services again. read more

Cancelled today! The techs continously show up at our house without notifying us and cannot access our backyard to treat the home because we have a locked gate or be able to enter the home because we may not be there. However, still charge us full price for 1/3 of the job being completed. Several times I called and spoke to CS and asked them to please notify us when the techs are showing. Finally, we get a notification on Monday for Wednesday service and I asked the tech to reschedule my service for that Friday instead, there were several texts between myself and the tech and we agreed on a Friday time slot, not even 30 mins later the tech is at my door ringing my doorbell to do the treatment (Tuesday) which was not even the original scheduled day nor the Friday that we had agreed to just 30 mins ago. I called and canceled my service while he was here. Too many frustrations with scheduling, incompetent techs and shady billing for incomplete treatments. read more

All of our encounters with Rottler have been superb! Our treatments are done by Freddie on a regular basis. He is always prompt, thorough, attentive and personable. Highly recommend!! read more

Called and set appointment for this afternoon between 1-3:00. Nobody shows up by 3:00. I call office and was told the tech was running late. About 5 minutes ago I received text from tech: "Sorry I was not informed of any time frame for your house. I'm unfortunately not over in that area anymore. If you have a good day and time for next week please let me know. Unfortunately I am pretty booked up Monday and Tuesday." Very inconvenient! read more

Incompetent and Expensive Absolutely do not waste your time or money on Rottler Pest Solutions. I called them out for a raccoon inside my kitchen walls--this wasn't some vague maybe-it's-there situation. I could see the dang thing through a gap. Like it was waving at me. First visit: The guy walks into my kitchen--where the raccoon was--and says he "can't do anything" because... wait for it... he forgot the trap. No trap. Zero equipment. Just vibes. I even pointed out where it could've been reached--under the sink--but nope, nothing was done. Didn't block access. Didn't seal anything. Didn't even attempt to MacGyver a solution. Just shrugged and left. Second visit: Instead of doing literally anything useful in the house, he sets a trap outside. Not near where the raccoon was. Not even by an exit. Just tosses it out there like the raccoon's gonna step out for some fresh air and fall for it. Predictably, nothing was caught. I paid $400 for this nonsense. Two visits. Zero solutions. Raccoon still in the walls. The only thing Rottler removed was money from my wallet. No follow-up. No apology. No refund. Just a massive ripoff and a raccoon who now thinks I'm his landlord. Avoid this company unless you enjoy setting your money on fire while raccoons throw house parties in your crawlspace. read more

re: regular service check 11/12/2025 technician: josh tucker five stars for this visit. josh always provides friendly, professional, quality service. he reviews the property history and asks about any new issues any will answer any concerns you have. always dressed well with a commendable outlook to provide the best service. five stars!!! george a. read more

Have been using Rottler for pest control all-year round, as well as for mosquito control in the spring, summer and fall months. Very reliable and friendly service. I spend lots of time outside with my dogs and have not had one mosquito bite since they started to spray. read more

We have bat which need to be removed from our attic/knee wall space. Rottler scheduled an appt for May to appraise the situation and provide a quote. The technician cancelled on us. Rescheduled for July since the bats are protected during roosting and August is the clear date. Scheduled the appt for July 24 from 8:00-9:30. No notification and no one showed up. See Rottler around the neighborhood but certainly DO NOT RECOMMEND them. read more

Horrible service. They never show up. Our technician has canceled on us every week this whole summer. So unreliable. When I called to ask if he was coming, the receptionist was very rude to me. We have had issues with other technicians in the past also. I do not trust this company at all. Do not recommend. read more

I've been using Rottler for years. Dave has always done a great job. l live near wood and each year we get a different bug of some kind. I let Dave know and he's on it. I recommend Rottler. read more

Great job on spraying for bugs and rodent. Great price also! Scheduled sprays on time and pleased with results, more so than local company we hired. read more

They were sending Elija out just to check the outside of my house for critters without an appointment when I had hired them to get rid of the mice on the inside of my house. $60 every month to basically do nothing helpful is not my idea of a good pest company. I think they were just trying to collect money. read more

The best in the business the tech ALWAYS TEXTS YOU ON REMINDING YOU FOR DUE SERVICE and texts you when the tech is on his way so your not sitting there waiting wondering when is going to come it's a great feeling my tech is named Tim he's the best very personable. read more

We have infestation of squirrels tearing up our deck and getting in the house and chewing through electrical wiring. Brandon House of Rottler has stuck with this difficult task and we are seeing results. Thank you Brandon. read more

Logan Ryals did an outstanding job, thanks so much for your professionalism and prompt contact

We have used rottler in the past and we're happy but had a slight "squirrel emergency" and the technician Larry D and call center staff were incredible. read more

I've been dealing with a persistent pest issue for some time. Rottler set up an evaluation for me shortly after I called, and sent out Keith for a free assessment. He was punctual, kind, and understanding, and surveyed the area thoroughly. He was helpful, knowledgeable, and gave me the tools necessary to address the issue and prevent it in the future. If/when another pest problem arises, I'll be using their services again, and strongly recommend everyone else does, too. Thanks Keith! read more

I hired Rottler to solve my Mole problem, after 2 months and $480.00 my mole problem is worse. I contacted Rottler and asked for a refund, their response was everone has bad mole problems this year and they would not refund my money. GREAT GURANTEE read more

Adam from Rottler just left my house, after I called Rottler about a fly infestation. I am not a customer. My current pest service told me "We don't do flies". So I called Rottler, looking for a solution. Adam explained that they don't guarantee service dealing with flies, but he got rid of (ALL) of my flies while he was at my house doing his free inspection. He explained in detail what I was dealing with, gave me a written description of the flies that I had, and removed the existing flies by sucking them up with a shop vac. Again, I am not a Rottler customer (yet), but when my existing contract expires I will be a Rottler customer for life. Where else do you get that level of service? I am so impressed with Rottler's customer satisfaction philosophy. I now understand why so many people rave about their service. Thank you, Rottler! read more

Ryan has always been great and takes care of us. He is very thorough and knowledgeable. Recommend him highly!

I paid $950 to trap squirrels at our house and close off any potential entry points. A few weeks after they had done so, I noticed that a squirrel was still going up to our chimney, so I called Rottler back to ensure there were no entry points in the chimney. They stated there were no entry points. A little over a month later, a squirrel fell down the chimney, into the fireplace and in the living room. Rottler took a while to call back and said someone would be there in an hour (it was 5:00 on a Friday). By the time the technician got there, we got the squirrel out ourselves. The company tried to charge me $250 for showing up, but did not remove the squirrel. A supervisor removed that charge upon my request. They have stated that they have now patched the entry point and again stated that there is not a way for a squirrel to get in. The only reason Rottler is not getting a 1 star from me is because most of the people I communicated with were very friendly. read more

Great service. Best mole removal service I have found! Thanks Jeff. You have saved my yard. Aaron Norris read more

I would highly recommend Rottler due to my experiences over the last year. My technician, Rob, who works on my house in Webster Groves, MO is especially making things great. I started working with Rottler after a Termite problem last year that was almost out of a horror story. He calmed me down, and fixed the problem quickly. I really appreciate how you have the same technician who services my property, it is very nice to know the same person is coming here. He has gotten to know problem areas very well, and is managing pests before I notice them. He also moves the traps when I move gardens and makes sure everything is like I left it (or better due to kids making a mess!) Also, I have not had the persistent ant problem this year I typically have, which is great! Because of his great work, I expanded my coverage to include the Mosquito spraying, which moved from a competitor. I would recommend Rottler Greatly, due to the company keeping the same tech, and the service I have received. read more

This company takes so much pride in doing their jobs right. I am very pleased with service and performance. The technician is professional and very knowledgeable. read more

Terrible customer service. Chesterfield location refused service program unless I sign a 12 month agreement which is completely unnecessary for the job needed. With such economic uncertainty ...maybe now's not the time to strong-arm your customers into contracts for services they are actually willing to pay for. Better yet...be grateful for any customers these days that offer to bring you business in the first place. Literally the only value your company offers is pest control and you won't take money to do the work. Seems like a flawed business model. I'll gladly spend money elsewhere with a company that appreciates it. read more

I had Rottler out for a routine service. In these strange times it's almost impossible to find young , respectful people that want to work. Grade A+ employee with JAKOBE PORTER. He went the extra mile with me. He even helped me with my trash. I am very impressed. No visible bugs, you're doing something right. Thank you! read more

We no longer recommend Rottler and urge you to find a small local company for your services. You will likely save money and have a relationship with someone that is genuinely committed to doing a great job. Pest Control isn't rocket science, it's about customer service and using safe and effective products. I am disappointed to write this review, but I feel the need to share our experiences. We have used Rottler's services for a long time and we have been satisfied customers until the past couple of years. The service has been quite poor. We have experienced many bugs inside our home and garage and the follow-up services have been mostly nonexistent. Whenever we would request follow up services to remedy the situation, we would rarely hear back. They are not like they used to be. Throughout our experience during the past year, we also went through different awkward technicians, when previously we had the same person for a long time. I recently spoke with an acquaintance that had a similar experience with Rottler as us, and ended up switching to another service provider. Maybe they are having more turn-over of employees over the last year or so, and that could be part of the quality control and communication issues. Either way, we did not appreciate paying for services that were unsatisfactory, and for not getting proper professional responses when we expressed issues. This service should be effective, reasonable and also a convenience. It is unfortunately no longer any of these. read more

Excellent professional service , products not toxic to my critters nor do they irritate my asthma. They also added insulation to attic on my 56 year old home , haven't received electric bill yet but expecting lower bills. And they give you about week notice and day of notice for service. I would not use anyone else. In fact another company with a contract for termite service from previous , previous owner .... checked termite traps and said we're fine when actually packed with dirt. Good service, fair price and most importantly no bugs. read more

Our tech Max does a great job getting rid of moles in our yard. Always very friendly and helpful. When something comes up in between visits, he's there promptly to check it out. I recommend Rottler for pest control. read more

Rottler has done a great job. We never usually subscribe to service contracts but they are super responsive and pests can get out of hand quickly. Max is our guy! read more

Today had my quarterly pest control appointment with Rottler. Dalton was professional and was within his time limit that he quoted me several days ago. He communicated what he was going to do and he did it in a timely manner. No issues and no problems at All. He used a mask and gloves when he entered my house. I highly recommend this company. read more

Professionalism I called to receive a quote and was told I couldn't receive service without my landlord permission. I said okay I will contact them and get permission in the mean time can we proceed with the quote because I'm responsible for the payment that you will receive. The male employee then tells me he can't even give me a quote without the landlord permission I'm now confused. First I've never known a company to need permission for a QUOTE!! The employee then tells me he's not gonna argue with me that this is there policy. I have done business with many of places that need permission from the landlord. I simply provided them with the letter at the time of service. I exclaimed this to the employee. He then tells me well this is how we do it. Needles to say I went with a different company. And to need permission for a quote is complete malarkey! You're not make changes to the property you're spraying pesticide!! read more

I called Rottler after hearing what we thought were birds in the soffet/overhang and/or attic. The Rottler customer service was outstanding. They followed up on my request for an estimate. Scheduled an appt.; confirmed the appt. and showed up early. The inspector, Steve Sides, was thorough, professional and honest. After an outside observation, he did a thorough search of my entire attic and found nothing. I appreciated his honest assessment. He could have stopped there, but took the initiative to send a second-story inspector out to investigate further. Ken Hopkin showed up within a few hours and looked even more thoroughly on the outside. Gave his assessment and emailed a proposal that evening. read more

I was signed up for monthly pest control. Roettler came three times then quit coming. I have received no info from them. The last time they were here the guy showed up with no advance notice. We were not home as it was not scheduled. Poor service at best. When they did come and did give me advance notice they did a good job. It has been three months now since I heard anything for roettler. I tried their chat with us and the reply I got was welcome back. Unbelievable! read more

When we first hired Rottler for quarterly services on my sister's recommendation somewhere around 1975-ish. Mike and Gary Rottler were usually the techs who showed up so... a looooooong time ago. Except for 1998 when we lived in Texas, Rottler has been our service. Some of the automation they've done in the last couple of years, has degraded their communications a bit, but overall we have had excellent service from every tech we have been assigned and, most importantly, few pests. And when some critter does show up, one phone call is all it takes! Lately we've had the harmless-but-annoying marmorated stink bugs and I know there is little than can be done to get them out of the house. Fortunately (at least so far) we see maybe one or two a week. At first I was annoyed that Rottler couldn't just make them go away, but a few calls to other control companies revealed that nobody else has a solution either. In addition, I did not locate another local company that would offer the same residential pest control service for a better price. So, bottom line, we are sticking with Rottler. I predict that, if we live long enough, we may eventually be their oldest residential customer! read more