Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

Excellent response time and very quickly took care of a serious bee infestation. Can't recommend…read morethem enough.

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

Have they came to my home last year and I have been meaning to put a review. He was very…read moreinformational and he was compassionate about wildlife. He checked my home for raccoons or squirrels. He was honest and he said that he saw something that could be it but he suggested that I contact my insurance company first because of possible damage to my roof. And that is what I did. Comes to find out that I needed a new roof and I really didn't hear that much activity after he left. So why am I giving him a great review because he was honest. He didn't try to take my money he said that he maybe saw a little bit of activity but more than anything I probably need to call my insurance company regarding my roof. As we know raccoons and squirrels can enter your home at any time so if that's the case in the future I will surely contact them because of his compassion for wildlife and his honesty. So I didn't using this time but if necessary I will in the future.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

Jeffrey was great. Highly recommend requesting him if hes available. He took care of exactly what…read moreneeded to be done

New service for us. Cristian was very respectful, professional and knowledgeable! We saw some…read morecarpenter ants and they were very prompt to respond and come treat our home.

re: regular service check 11/12/2025 technician: josh tucker five stars for this visit…read more josh always provides friendly, professional, quality service. he reviews the property history and asks about any new issues any will answer any concerns you have. always dressed well with a commendable outlook to provide the best service. five stars!!! george a.

I have a contract with Rottler for termites. They come and…read moreexamine the exterior of my home yearly ,but if you are not home- the interior is not inspected! This is not considered a complete termite inspection. Very disappointed as this has happened multiple times.

Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

Sounds great if you have pets, want to take the environmentally friendly route, etc. I requested…read morespecific areas to address, called and wrote in notes for technician. No response. No direct treatment for the requested pest issue. I signed a year contract that when completed, I called to cancel. Oh no, it's a 34-month contract. I've never heard of a 34-month contract. Why not 36 months? No one knows. Cancel. It's worth taking the $199 hit to cut ties with this business.

-5/5 review : SCAM…read moreSCAM SCAM - SAVE YOURSELF THE MONEY AND TIME!!! We never signed a contract or agreed to any services. After one visit for a sales pitch, they kept showing up at our house two more times -- one of those at 7 a.m. -- even after we told them repeatedly that we weren't interested. Then, a month later, we get an "overdue bill" for a service we never scheduled, approved, or received. This company clearly preys on people and tries to trap them into bogus memberships. Do yourself a favor and read the other reviews before even considering them. They make it nearly impossible to cancel or get them to stop contacting you. Stay far away and save yourself the frustration.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

we had Kyle W. and Jason B. come out today for an initial treatment for unfortunately bed bugs…read more their level of work and thoroughness was above and beyond. Kyle is our normal service rep and has always been top notch. Jason likewise was top notch, they kept us constantly informed of what they were doing and the follow up. Highly recommend this company

Cat Morris performed exceptional service. Very professional and personable providing clear and…read moredetailed explanation of the service. She is a great addition to Rottler

Steve Millet is an excellent technician and he is responsive and attentive to our home/yard pest…read moreneeds. He has controlled the mole invasion and keeps our home pest-free. Great value!!!! Would highly recommend!!

In the Spring of 2017 we had a bug problem. We called Rottler and got it under control and we have…read morebeen having them come out to spray every two months for over 3 years now. Dan is our technician and he's super nice. The people who answer the phone have the worst customer service skills I've ever experienced. In Spring of 2020 our every 2 months got out of whack because of the Covid-19 shutdown. In April we just had the outside sprayed and didn't want anyone inside the house so they did the inside portion in May. In June we were scheduled again and I had to call and explain that it was just serviced in May, blah, blah, blah. We needed service in early July and not June. They wanted to come again August 1st and I had to explain again they were here in early July and it hadn't been 8 weeks and we need it September 1st. No that's not OK you'll be violating your contract. The best I can do for you is August 31st. OK fine with me that's close enough. I can't be the only person who this has happened to because of the pandemic. Don't treat me like a leper. I am, in fact, spending money with you. Fast forward to the first week of September. We made a household decision that we didn't need our house sprayed every two months and we would be fine with every three months. We called the office and were met with more attitude. No we can't do that. So let me get this straight? I want to pay you to spray my house 4 times a year and you are going to tell me no, you can't do that because we are going from 6 times a year to 4 times a year? Yes, that's correct. Ok, we're going to have to completely cancel the service then. OK. I can't believe a company would employ people to turn away business in this manner...