I had a nest indoors and wasn't going to try to remove it myself. I got a QUICK response and…read morereasonable price. The technician was great and provided fast service too! thank you!!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

I contacted AJS wildlife on a SUNDAY out of desperation, and they still picked up! Andrew was…read morepatient and kind. I was quickly scheduled for an inspection (thought we had raccoons / dead or alive in the attic) with Ryan who was also very nice and knowledgeable. Would definitely recommend for wildlife concerns.

I'm impressed wi how well the product works even with week long rain…read more Those tiny bugs I was complaining about .. gone or dead while using their non toxic spray. Robert explained that the product used by the other company wasn't applied properly and was not the best product solution for the summer season and that's why I still had those annoying bugs until I hired Hawx Pest Control. AJ was my Customer Service Representative and went out of his way to coordinate my firing of the other company whose product didn't work and who double charged me by adding a sneaky blub in the paperwork they fail to mention verbally.. so not only did the other company's product not work in less than 2 months the other company billed me $175 xs 2. I highly recommend AJ and Hawkx Pest Control. Hawx is the best! Thanks.

Used them for a year, it was always someone different that came, one time the person was so awful…read moresmelling that when he asked if he could come in and had to decline. I called to cancel- the person would literally not stop talking about the promotions and specials even though I made it clear I was not keeping service and I finally said get me to your manager and she said, ok I said all do the things I have to say so I can cancel it for you now. Their neighborhood sales people also parked in our neighborhood and left trash in my yard.

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

Sounds great if you have pets, want to take the environmentally friendly route, etc. I requested…read morespecific areas to address, called and wrote in notes for technician. No response. No direct treatment for the requested pest issue. I signed a year contract that when completed, I called to cancel. Oh no, it's a 34-month contract. I've never heard of a 34-month contract. Why not 36 months? No one knows. Cancel. It's worth taking the $199 hit to cut ties with this business.

-5/5 review : SCAM…read moreSCAM SCAM - SAVE YOURSELF THE MONEY AND TIME!!! We never signed a contract or agreed to any services. After one visit for a sales pitch, they kept showing up at our house two more times -- one of those at 7 a.m. -- even after we told them repeatedly that we weren't interested. Then, a month later, we get an "overdue bill" for a service we never scheduled, approved, or received. This company clearly preys on people and tries to trap them into bogus memberships. Do yourself a favor and read the other reviews before even considering them. They make it nearly impossible to cancel or get them to stop contacting you. Stay far away and save yourself the frustration.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

Sheldon is our technician, we have had him for about two months…read more So far we are happy with our experience. If we have an issue as in wanting a re-spray, Sheldon will literally call us the same day to see if he can come over. Sheldon text us to remind us when he will be over and when he is on site. We are going on three months now and very happy with the service and work we receive.

I am writing to formally escalate an unresolved service issue regarding work I paid for in full by…read moremy mother. In February 2026, I paid $1,700 for animal trapping services and soffit repairs. While the trap was installed, only one animal was caught in February, and there has been no follow-up service since then. The trap has not been removed, and the soffit repairs remain incomplete. Despite multiple calls, your team has repeatedly scheduled appointments and failed to show up, including confirmed appointments on May 15 and May 18, 2026. Most recently, I spoke with Barry on May 20, 2026, and was again promised service, but this has occurred several times without resolution. At this point, this issue has been ongoing for months with no completion of the work I have already paid for. I am requesting immediate action to: Remove the trap Complete the soffit repairs If this work cannot be completed promptly, I will expect a refund for the unfinished services. I have already begun filing formal complaints and will continue to pursue further action if this matter is not resolved.