Their mechanic department definitely needs improving! I had a jerking with my car from 0 to 20 mph. Took it in. They replaced some parts picked it up. It drove worse than when I dropped it off. I asked if the throttlebody plate was cleaned. I was told three different answers. Yes, it was cleaned. No, it wasn't cleaned yet and then it did not need to be cleaned. My breather hose was broken and left like that without my notification. But I was guaranteed that that was not the problem. Had my car for 10 days the first time I took it back for three more days. Was told the problem was my wastegate that I was previously told was fine. I decided not to take it back to have my Westgate replaced because my car would need to be there for another two or three days. I picked up the breather hose that they had broken. I took my intake apart to get to my throttlebody, cleaned my throttlebody and replaced the hose that I was guaranteed was not the problem and my car is fixed. All of these things I mentioned, but apparently they did not believe I knew what I was talking about probably because I was female! Before you take your vehicle there, please know what your engine looks like so you can tell if anything has been broken. I would say females definitely need to beware.! I also asked to have my front brakes done only to find out that the technician felt that they were not a hazard, so chose not to change my brakes. Everything that I suggested or asked to be done as far as the throttle body plate and mass flow air sensor to be cleaned. It was not done. It was basically just ignored. read more

Ajax Auto Wrecking - How they broke and how they put it back on doesn't look airtight - Auto Parts & Supplies Near Me - Coachella, California

This place has gone downhill since John stopped being there. The guys are extremely lazy!! And don't seem to want to sell any parts, as if we as consumers bother their schedule. They claim to never have a single item in stock. When they do have a car for parts, they say it'll take too long to go see if the part is on there. Instead of doing their job and actually want to sell something. SUPER LAZY GUYS THERE!!! read more

Great GREAT Customer service! Hector was a great help! Fast. Quick. They know their inventory. Went on a word of mouth and was not let down! read more

On Wednesday I walked in, and was rudely greeted by Wayne. He acted as though I was bothering him. He was rude to his coworkers, too. They had the part, overpriced, so I said I was not taking it. He said, "Look this isn't a museum. If you want it take it!" He can take the part and stick it where the sun doesn't shine. read more

I had a major engine problem with my 2007 Infiniti M35. After paying four local mechanics to diagnose the problem, no one could fix it. I gave up. I called Ajax to pick my car up and tow it to the wrecking yard. Wayne called me and offered to put a new engine in. Now, the car is like new. I would never have run across these guys normally, and I could not be happier with the results. Highest recommendations. read more

Left with an understanding that we would get some cash in exchange for a vehicle we no longer wanted, was told we would be contacted. About a month and a half later, we called multiple times on different days and no one answered! Until today, they picked up and told us that they were not giving us anything and they never told us such a thing. We already transferred title so we can not do anything to get it back. Literally go anywhere else!! read more

I've actually had a few good experiences with Ajax. They have helped me look for a hard to find piece for my truck and got me a great deal when they found it and brought it in for me from out of the area even.. They have also helped us find the needed parts and install on a car we use around our property. Really great service each time i have reached out to them. I never really expected Junk yard guys to be super friendly but i was pleasantly surprised each time i have been in. They even carry the parts out to my truck for me. :) read more

My experience with Ajax was actually a very pleasant one. I searched for the parts I needed on line. Found that Ajax had all 4 pieces that I needed, and at reasonable prices. I called in advance to make sure they still had them. Junior answered the phone. He was very courteous and professional. He verified that the parts were still available, and even sent me pictures, so I could see the condition of the parts, because I didn't want to drive 260 miles round trip for nothing. I called back and told them I was on my way, and could they begin removing the parts off the vehicle. And that's what they did. Other than the drive from Los Angeles to Coachella, which was very worth it, everything was easy, and went exactly as planned. That is kind of unusual these days. I would use Ajax again, and would recommend them to anybody. Those people who expect red carpet service from a wrecking yard, and gave bad reviews should go to the dealer. Thanks Junior, and Ajax team for a job well done! read more

Worse yard I've been too. Went to go see if they had a part. They didn't even let me go see it in the yard. Someone else went. And it happen to be the wrong part. I even called but they just hang up. read more

We just called and asked for a mustang emblem for our 2006 mustang. All we needed was the actual horse, not the whole grille. He gave us a price on the grill, and the horse. When we told him all we wanted was the horse, he changed his mind and said we cant have it without buying the grille too. So he denied us the sale because he would rather be greedy! And apparently indecisive! Bad business habits! Im sorry, I thought this was a JUNK YARD!!!! :???? read more

Guys were awesome, Gregg took me out to hand pick, my hard to find, part. Nobody else even knew what I was talking about. In and out in 15 min, great price, going there for all my parts! read more

hands down the absolute worst customer service i've ever experienced in my life for sure!!!!

I called Ruben for a part earlier today. He said he had it and would double check and get back to me. 6 hours later when I called him back he said he didn't have the part. When I asked why he couldn't/wouldn't/didn't call me back....he said he didn't have the time and hung up on me. Keep doing business like this Ruben and you will have nothing but time. Very disappointed as I have used them several time over the years. read more

Worst customer service!! Ruben was the worst person to be placed as someone who interacts with the public. The overall vibe is that you are inconveniencing them but boy do they perk up when one of their friends comes in. We called a day in advance for a part and was told there were 3 in stock and was even told we could get the part for a competitor's price of $75 but upon talking to Ruben not only did we not get the quoted price but he wanted to charge $125 and after reluctantly willing to pay that amount we waited for about 15 minutes just for him to come back and say he doesn't know where the part is and someone probably broke into his property the night before and taken them; likely story. Had we known all this information, which is why we did our research and called in advance, we would have avoided the 40 minute drive and gone elsewhere which is what everyone looking up this business should do. Not worth the hassle and ultimate waste of time!!! read more