I have been very pleased with this service. I first used them last year for a "deep cleaning". I…read morewas repainting and doing other things to improve my home interior. Although I know several people who use a cleaning service, I had never used a cleaning service before. The first time was like a miracle. The lady worked very hard. My shower stall, for example, went from a condition where I thought I might have to replace it, to appearing like it was practically brand new. Since then, with the help of a good squeegee, I have kept it looking good. I have used them twice afterwards for complete cleaning and again encountered hard working women who know what they're doing. Although I'm on a tight budget and can't really afford a regularly scheduled service, I can say this: every time I have used them it has been extremely easy to schedule and well worth the money.

Clear the valuables. ( They claimed mistakenly trash your Le Creuset Dutch Oven, Barbell, bottle…read morewater, l'occitane liquid soap) Leave the trash. A police report has been filed. ( Wilmette Police File 24-11194)

The Bad Cleaning :…read moreFor a deep cleaning they did a good job on surface items (floors, windows, kitchen). Where the cleaning fell short was upon walking thru after the cleaning and finding 2 of the bathrooms and mudroom had not been cleaned thoroughly. Showers were untouched/forgotten, mudroom floor was still dirty (which I didn't see until after they left but that's due to other reasons outlined below). The Ugly Where things went downhill: Some background: we moved in to our home and within 48hours we had Mia's team come out to clean before anything else. No furniture, we had not moved in, we had not even brought anything into the home until after we knew it would be cleaned. The home was newly painted and all the floors were newly resurfaced/stained. Cleaning began on the main floor and during the cleaning of the blinds in the family room one of the cleaners pulled too hard on the blinds causing them to dislocate from the brackets and fall to the ground. This resulted in the following damage: 1. Wall was knocked and paint was scraped 2. There was a dent on the newly finished hardwood floors 3. One of the blinds cracked (found after having them mounted back up). 4. The bracket holding up the blinds was damaged My initial reaction was frustration. I had been in the kitchen prepping when I saw the blinds fall to the ground. I started noticing the cleaner opening the blinds but putting her whole body weight in the pulls and sensed she was not using good judgment in how to handle them but before I could make a comment the blinds fell to the ground. I walked over and saw quickly the damage to the wall and floor and became upset. We called Mia and she came over to assess. Where things went south was Mia's complete mishandling and dismissal of rectifying the situation. 1. I had asked to get her insurance info and she did not provide it stating she preferred to handle it outside of insurance for fear of premiums going up. My husband and I understood that the damage was not super extensive and didn't want the local business to take a hit over something we could likely come to an agreement on based on discussions with Mia. We just wanted it fixed and to move on. Thankfully no one was injured and said we'd try to work it out another way. We asked she send a copy of it via email for us to keep on record in case she ghosted us (which she said she understood and appreciated us not taking the insurance route but never did in the 3+ weeks of reaching out- that was our fault for trusting her). 2. We received an email from her after 1.5 weeks stating they had no part in the obvious damage that was present on our walls or floor. Instead her email cites "experts" that said damage was done previously and was not a result of the blinds that she does admit fell due to her workers handling them. These "experts" that provided their "analysis" of the damage in the email screenshots never once came to our home to assess their quotes on the damage. No one came to look at the walls or floor, but somehow they were able to come to the conclusion that the damage was preexisting (repeat here that the house was just closed on 2 days prior with newly painted walls, and newly finished floors; no damage to any other parts of the floor on the entire main level or damage to paint on the walls). 3. I was polite in all my text messages and voicemails asking for a call back. At no point did I think I was defensive or rude. I had explained to her during our beginning conversations that we'd work something out and gave her 2-3 options on how we could proceed (comping us for 2-3 cleanings, reimbursing us for getting the damage fixed ourselves, having her contacts come out and do the repairs as long as they were licensed, or going thru insurance). At the end of the day all we wanted was to be made whole on the damage that was incurred due to her company's mishandling. She did not return my phone calls, and stopped responding altogether after her email to us outlining how she was not at fault. Truly so disappointed in how this was handled. There could have been many ways to handle this as a professional and still keep their reputation and integrity intact. I would never recommend this company to anyone, and would advise anyone to use some other cleaning service. I have given 1 star because Mia's sister and team that did the cleaning was understanding and attentive to cleaning concerns and addressed areas after pointing them out. They were professional. Everything else has been rated due to the poor attention to the deep clean and the obvious mishandling of the damage done to our property and lack of concern, followup and accountability in creating the damage by trying to put it on "preexisting damages" of which there was none.

Edel Cleaning came to my home and cleaneded it up perfectly and quickly. Edel and her TEAM very…read moreprofessional and timely. I will definitely use them in the future. For a new company they knew there way around my house. Outstanding if I could I would give Edel and her team 10 Stars.

I have used A1 Eco Cleaning for over 5 years. They are wonderful and caring and do an excellent…read morejob! They have gone out of their way to meet my requests and have done wonders on bathrooms and kitchens! They been an important asset to my business. I am so thankful for all their help!

I hired A1 Eco Cleaning via Thumbtack for a move-out clean job after I had moved out of my home and…read morewhile it was on the market. Nobody showed up the first time they said they were going to do the cleaning. They did show up when they said they would the second time. When I went back to gather the rest of my belongings after the cleaning and an accepted offer, I noticed they didn't bother to clean the inside of the microwave or oven. That is pretty awful for a move-out cleaning. At least my realtor mentioned that the place smelled nice... But whatever they actually did do didn't include cleaning the oven or microwave. I couldn't recommend them based on the experience I had. After contacting them, they didn't even offer to clean the inside of the oven or microwave or give any sort of credit back. Not cool. Certainly couldn't recommend.

We hired NEAT cleaning service in November as we are looking for regular monthly service. With…read moreNEAT, you need to provide your own cleaning supplies. They only supply the labor for $140/ 6 hours. Danuta recommended 1 cleaner for 6 hours, but since this was the first cleaning and our house is 2 stories (3 bedrooms / 3.5 bath), we asked for 2 cleaners for 6 hours. The 2 woman that arrived were cordial, but neither spoke English which made communication difficult (Ukranian & Polish). After 6 hours, they didn't get to all rooms and missed some spots where they did clean. I called Danuta, but did not get a return call.

Neat Cleaning is a professionally operated company that follows through on all promises for your…read morecleaning needs. Neat Cleaning is quick to return calls and always wiling to accommodate you or your company on unexpected issues that need immediate attention. I strongly recommend any company looking for a commercial cleaning team to contact Neat Cleaning as a potential partner in meeting your cleaning needs.

They arrived promptly at time I requested and they brought their own supplies. Staff (2) were…read morecourteous and efficient. I've looked for a quality cleaning service for the past 2 years. This company met all of my requirements at a reasonable cost. Looking forward to doing business with them for years to come.

I am a dissatisfied customer. I hired Gladiolas maids to clean my kitchen. The maids left two…read morestains on my butcher block table. When I notified the company to remove the stains they refused to do so, saying the stains were there when they got there, which is not true. Gladiolas maids and the company were: careless, negligent, irresponsible and dishonest. I will never hire them again, nor should you!

Dayle cleaned my 2br 1bath apartment with amazing attention to detail and care. She used a variety…read moreof natural cleaning products and my apartment has truly never looked better. I highly recommend PJB Clean, especially Dayle's services.

Reliable and efficient! I'd recommend to anyone who needs cleaning services. With Covid, it's more…read moreimportant than ever to have a great team.

I emailed requesting cleaning services, I stated what I needed/looking for as well as my location…read more I asked if the company serviced my area, I was told "Yes". Initially my emails were answered in a timely manner. The company suggested I send a few dates and times, I mentioned that I would be home on the first visit; and I responded back to the request (twice) and NEVER received a response back. I find this be highly inconsiderate and unprofessional. I would not recommend this company, as communication is lackinit appears to be poorly managed.

We've been using Cleaning with Cooley for several months now. Great cleaning service, Tracy is…read morealways friendly and promptly on time! Cant recommend this company enough.

Highly recommend this professional house cleaning service!…read more High quality housecleaning. Great customer service. Very positive and pleasant experience. House looked great! Angel C, Thank you

I had high hope for the service. Excited that the price included the cleaning supplies. My new…read morestainless steal stove was scratch by her cleaning which is the owner. When I brought this to her attention she said she was going to come back and repair it. The two appointments I set up kept getting cancelled. After several attempts she quick paid me $7.99 for a repair kit. I didn't think I had to ask if they knew how to clean stainless steel.