Amazing service, fast and great work! Lovely staff as well! I've booked their water damage services…read moreas well as upholstery. What an amazing job they did! They completed work in a couple days and were great at communicating what was going on since I've never dealt with water damage before. They have a separate residential team who cleaned my couch and rug and made it look brand new.

I would not recommend coming here for any type of rug cleaning service. I called ahead of time and…read moreasked twice what the cost would be to clean a 5x6 rug. I was quoted a little less than $60. The expectation was also set that I could pick up the rug the following day of drop off. I drive 30 minutes and get there to find out "they have a lot of rugs" and that I can pick it up a week from now. Strange that they got a huge surplus of rugs within a few hours of me asking. The guy tries selling me on a rug pad for $75. While he's selling me on this I go on Amazon and find the same one for $18. I tell him I'm going to pass and he made it sound like I was silly for not taking his offer. I pick up rug a week later, check out my bill and see I'm charged for $144. I call and ask how and to break down the price. Everything that was quoted to me was wrong. I even called a second time after appointment to get quote and it was the same price. Set expectations with your customers, double the quote is not the business model you should be going for.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

I just hired Lares Maids to do a move-in cleaning for my new home. They cleaning ladies were on…read moretime and did a great job! They were efficient in their cleaning and tackled more than I expected: cleaning the stove grates, inside the oven, inside kitchen cabinets, dining room light fixture, and even some of the waist level trim in our dining room. Some fine detailing (base trims, electrical outlets, walls) were not done, but that is something i would categorized as a deep clean so that was fine by me. Halfway through (when they were done with the finished basement) they asked me to inspect their work and to tell them if they missed anything. I really appreciated that offer! I commented on a couple of things and they were happy to address them. I definitely think I'll use their service again! Great value for great work. Note: Alejandro (the point of contact) is super responsive and friendly.

Excellent cleaning, prompt communication and Reasonable prices…read more will use them again!

was able to get service with 24hrs. The Team arrived on schedule, we reviewed what was to be…read moreperformed, and they promptly got to work. They cleaned all the appliance, window sill, wood floor, cabinet, and door moldings. They did an excellent job and I would hire them again!

This is the best cleaning service experience I've ever had for a move out. The cleaners arrived on…read moretime and they did a very thorough job. I would say they went above and beyond my expectations. Quality of work, attention to detail and respect to property was amazing. I look forward to another booking...

My team, Zoriana and Mariana are amazing! I had a deep clean after too many years of not. They did…read morea fantastic job and now I'm having them come back every two weeks. They are thorough, friendly and efficient.

I recently hired Raccoon Cleaning for a much-needed deep clean of my home, and I couldn't be…read morehappier with the results. With thus hustle and bustle of daily life, our house hadn't been thoroughly, deeply cleaned since our boys were born, so it was definitely in desperate need of some attention. Olesia and Tania did an absolutely fantastic job. They were incredibly thorough, getting dust and grime out of every crevice and corner of the house. I really appreciated how attentive they were to my specific requests, making sure everything was cleaned exactly the way I hoped. By the time they were done, the whole place felt fresh, spotless, and so much more comfortable. I highly recommend Raccoon Cleaning--and especially Olesia and Tania--to anyone looking for high-quality, detailed cleaning work.

Clear the valuables. ( They claimed mistakenly trash your Le Creuset Dutch Oven, Barbell, bottle…read morewater, l'occitane liquid soap) Leave the trash. A police report has been filed. ( Wilmette Police File 24-11194)

I have been very pleased with this service. I first used them last year for a "deep cleaning". I…read morewas repainting and doing other things to improve my home interior. Although I know several people who use a cleaning service, I had never used a cleaning service before. The first time was like a miracle. The lady worked very hard. My shower stall, for example, went from a condition where I thought I might have to replace it, to appearing like it was practically brand new. Since then, with the help of a good squeegee, I have kept it looking good. I have used them twice afterwards for complete cleaning and again encountered hard working women who know what they're doing. Although I'm on a tight budget and can't really afford a regularly scheduled service, I can say this: every time I have used them it has been extremely easy to schedule and well worth the money.

They did exactly what they said they would do. No surprises, great value and a reasonable price. A…read morepleasure to work with.

Highly recommend. I received a very thorough cleaning of my apartment. Very detail oriented.read more

Tanya came to help with a move out clean with two days notice. She was amazing and my place was so…read moreclean I had to face facts about how gd dirty I am normally. She was in the kitchen for a very long time because...I had no idea how dirty it was. The counters feel totally different, the chrome all over the apartment could meet royalty with pride. She was fast and did things to my bathtub I didn't think were humanly possible. What a pro. She was late so I almost had a heart attack, but what she did in 3.5 hours fully blew my mind. Thank you Gia!

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

Good people to do business with. Michelle is very honest and trustworthy and will go the extra mile…read moreto provide great service.

I've used this company to clean airbnb and long term rental units I own. Not only do they do a…read moregreat job but their communication is top-notch. Always respectful and responsive, they make things easy!

If you aren't using Organic Brazillian Cleaning you are missing something amazing. This is a…read morephenomenal service--effective, courteous, thorough, right-priced, and detail-oriented. We have increase our use of Organic Brazillian Cleaning this year and will continue to welcome them into our home next year and beyond. Brian K.

I reached out to Claudete on Yelp and she responded quickly with details and a time to schedule our…read morefirst cleaning. She came with her lovely daughter. Not only are they really nice and thoughtful, they did an amazing job. My entire house was cleaned in under 3 hours! Local, woman owned and run business, licensed, conscientious, thorough and well priced.