Takeaways: broken items, rude management…read more Don't use this company. The low price isn't worth the hassle. Basically, their cleaners twice broke a model plane that we had. We didn't say anything at those times because it is very delicate, and mistakes happen. However, after a cleaning where we came back to my ring dish broken (the figurine snapped from the base), we reached out to them. We shared a picture (see below), and they asked how we would like to proceed. We asked to be compensated for the broken item, at which point things got unpleasant. The owner emailed us and told us that the amount that we requested was "too high" for the item and that there is no way that their cleaners would have broken it, and that it was more "worn down" anyway. That was nonsensical, as the ceramic ring dish couldn't have been worn, and the picture showed it was clearly snapped off. We would have been willing to listen if the owner simply thought our proposed amount was too high and discuss it further, but to misrepresent the damage as worn and at the same time blame us for damaging it -- that is unacceptable. We replied with our concerns about their representation and tone, and heard nothing further. We never heard back from them via email, but they mailed a check to our house (with the wrong name on it, no less) and no other note. We didn't even bother cashing it.

I chose The Green Choice for a move-out house cleaning. Their crew arrived promptly and deep…read morecleaned my 4-story rowhouse in just under 3 hours - the bathrooms and kitchen looked especially good. Great value, and the office manager was quick to respond and fit me into their schedule. Would definitely use their services again.

They did an amazing job soft washing our house and cleaning the stains off of the roof. Highly…read morerecommend them.

Beware of this shitty wannabe cleaning company!…read more They will give you a 'good' price for their services and leave you with a shitty job done! Most awful and poor home service I have ever hired! Lizette, the owner, is extremely unprofessional and will not respond to your questions or requests until days later or... even not at all. It depends on how lucky you get. Her cleaning staff is not professionally trained and has ZERO clues how to clean after normal cleaning standarts. I don't know where she gets her cleaning personal from, and I have no clues how she thought to call herself "Elite Service". This company is one of the biggest scams in my opinion, and an absolute joke! I gave them several chances to get it right. For the first cleaning, she charged us a special fee of $200 for a 'deep clean' of our small townhouse (2 levels, partially finished basement). $200 OK! The first time costs more, because according to her, they will clean everything very well. Get that?! Very well was a lie!!!!! The first time was a dump in the toilet already! Half of my floors had not been cleaned at all!!?? Some areas had not been wiped down, several corners were left completely unattended (see my photographs). Two maids were here for two hours, cleaned half of my home, but took all of the money, and were out the door! When I wrote Lizette about it, it was a Friday. She offered to send the maids back three days later on a Monday!! The very very shitty thing was though - I had paid these $200 so I could get a real deep clean, because I was having a celebration at my home that weekend! I ended up having to clean it all myself. No partial refund, nothing. She loves to take your money, that's for sure. I gave this company several chances to make up for it. Nada. Every cleaning turned out to be the same disaster..... Half of my home cleaned. All of the money taken. Nothing ever changed. Lizette never tried to make up for any of the shitty jobs done. One time, I even dared to call the cleaning staff upstairs when they said they were done, because they had left parts of the floor uncleaned and there were big stains left. When I showed it to them, they started arguing with me that those were just scratches on wooden floor that couldn't be removed or cleaned. They argued with me until I got down on my knees myself, and started scrubbing the stains off myself!!! Picture that! I paid money for that!!!!!! Half of the time when I told Lizette about it, she would maybe reply something (like "Oh, sorry"). Half of the time she would not reply at all (I still have all conversations on my phone if you would like to see a screen shot). Another time, the maids cleaned the toilettes with something that left a brown sticky residue on ALL toilets. When I spoke to the company's owner, she said "Huh, so weird!" which sounded to me like she was doubting that I was telling the truth. One of the cleaning stuff broke a glass piece of some wall art of ours. I was in the room next door and heard it break. I waited for them to let me know that something broke. They didn't. They tried to pretend as nothing happened. When I asked about if something just broke, they acted like "Oh yeah, I meant to tell you!". Yeah right. I deducted that from my check. When you provide a very shitty service with non-trained employees that don't do their job, and argue with clients about things they missed to clean, then you do NOT provide an "Elite" service.... then you are a scam and can't even call yourself a professional. If anyone has questions about my experience with this super shitty company, feel free to contact me via pm on here. All pictures presented on here were taken by me right after the maids had left. All of these pictures were sent to the company owner as well.

This company was recommended to me by my realtor so I figured that I would give them a call because…read morewe needed to have our rental property cleaned before the new tenants arrived. I spoke with Maru, and she was able to give me an estimate over the phone based on some pictures that I had sent. She has been doing this type of service for years and based on our conversation I knew that she had more than enough experience with this type of service. The price she gave me included all of the cleaning materials that she would need for the various jobs inside of the house. The conventional gas range and oven, as well as, the refrigerator needed the most attention. The refrigerator looked scarry to me and there was no way that we were going to attempt to clean that! Maru was able to come on Saturday which fit into our schedule perfectly! The house looks cleaner than it's ever been. She even went so far as to clean under the refrigerator! I will definitely call this company again for our future cleaning needs!

I received four estimates to clean our 18 9x9 windows in our Great Room. Lilis was competitive with…read moreone other but sealed the deal was the onsight visit from Alex who explained their cleaning process especially facing years of grime and hard water spots. The two-man crew - Alex and Julio - arrived on time on the scheduled day and cleaned every inch, interior and exterior, by hand with a squiggy and often a razor blade. They worked quietly and efficiently. The real satisfaction came with the morning sunrise. Instead of cloudy, diffused light, the sun streamed in unobstructed by the glass. Just spectacular. My only regret is that we didn't do this sooner!

Failed to show up. After scheduling error put them on the last day I was available before moving…read more Claimed I didn't give them information that was very clear about from the beginning. Would never recommend if you have anything else to do with your life. If you can sit around and wait on them and the cable man all day, go for it. I got other stuff to do.

Marlen first came over for a house tour and quote. We scheduled the first two cleans that day…read more On cleaning day, Marlen and team were fast, skilled, helpful, and kind. It all looks great and it smells even better than it looks. I'm happy to be continuing services with Lavy Fresh to keep my home clean! Would recommend to a friend or family member. We have a heavy shedding dog and it's spotless. Note: I supply liquid cleaners and they bring the equipment.

Absolutely professional and wonderful service . Above and beyond what I expected. I appreciate…read morethe attention to details .

Great first experience, awful second experience, and terrible customer service…read more I booked this company again because my first cleaning was excellent. Unfortunately, my second experience was the complete opposite. The appointment started with confusion regarding the arrival and the scope of the cleaning. Shortly after starting, the cleaner informed me that her vacuum was not working and asked to use my personal vacuum cleaner instead. Despite spending nearly two hours in the apartment, the quality of the cleaning was extremely disappointing. Windows were not cleaned, mirrors were left streaky, dust and debris remained, visible spots were still present on the floors, and none of the trash bins--including the bathroom trash bin--were emptied. Overall, it appeared that only the most visible surfaces had been wiped down. To make matters worse, I was later contacted about an additional pet fee because the cleaner reported that I have a dog. No dog was present during the cleaning. My dog has been staying elsewhere, so the only indication that I own a dog would have been a dog crate and water bowl in the apartment. When I contacted customer service, I did not feel my concerns were taken seriously. Rather than trying to understand the quality concerns, the response focused on explaining why the experience occurred and what I should have done differently. My first experience was genuinely excellent, which makes this even more disappointing. Based on the quality of the cleaning and, most importantly, the way the concerns were handled by the company afterward, I will not be using this company again.

Hired them to clean a basement apartment in DC for a rental turnover that needed to happen quickly…read more They were responsive, reliable, and professional. Good attention to detail. They're on the expensive side of the options, but I got what I paid for.

Fantastic service! These ladies are phenomenal and professional!…read more I would highly recommend them!

Karla and Norma were wonderful. They were on time (even a few minutes early). Karla kept in touch…read morewith me and we were able to communicate with each other with the translation app. They took their time, which I really appreciate. Other companies rush through cleaning and leave dirt behind and charge a lot more than Karlitas. I would definitely recommend Karlitas Cleaning Company to anyone who wants a good home cleaning.

Citana and her team are truly amazing! Professional, efficient, thorough... their attention to…read moredetail truly cannot be beat. Whenever we have needed a short turn around cleaning on a Saturday, Supreme Clean has always worked with us to find a time that works since we can't schedule cleanings during the week because of dogs and needing to get them out of the house. We have been using Supreme Clean for a number of years now and can't recommend them enough. If you're in the DC area, Supreme Clean is the way to go!

This was the first time we used Supreme Cleaners. Citana and her team were excellent. Salvadora and…read moreone other team member came to clean our 1 bedroom, 1 bathroom apartment. Citana was very responsive in scheduling our cleaning via email. The team arrived on time and called prior to arrival to confirm. We wanted to find a local, reasonably priced cleaner that we could try for a one-time cleaning before committing to a recurring cleaning. We will certainly be using them moving forward. They did more than just the bare minimum and were very thorough. They work quickly and efficiently, and were friendly. Absolutely recommend Supreme Cleaners to others in the DC area.