They came out quickly, identified the problem and solved the problem. Technician Michael was very professional and explained everything clearly. read more

All was not great at first with a difficult time getting the part, but Tommy with an assist from Sam came through like champions! The part came in late and both of these AirWorks guys came back to our house at 7:00 pm and worked until our air conditioning unit was repaired. Now that is real dedication. Both Tommy and Sam are real professionals with the needs of the customer in mind. Thanks guys! read more

Things started off better than average, great even. The rep was responsive and accommodating which is more than the vast majority. Then things began to slide. Once we finally got installation booked after multiple tries, the team was clean, respectful, and efficient for the most part. The issues really began when the installation team left....leaving holes in our ceiling from multiple attempts to locate studs using screws into the 100-yr-old plaster (no stud finders I suppose?), open vent holes that were cut to the wrong size, dislodged can lights, cracked plaster around those, and a broken electrical panel door. They also didn't program the system to perform with the accessories installed so we weren't able to get it to work correctly. Zero support was provided but many offers to upsell other products rather than troubleshoot. We don't expect flawless work but we do expect teams to report and be responsible for damage caused and provide technical support for the product installed (or correctly install it the first time). It's been *months* since the installation. We've had to contact Airworks multiple times to complete the work yet they've asked for full payment more than once. We. Have. Holes. In. Our. House. They finally sent "handymen" who were unprepared for the work despite us sending photos of everything and a full day booking request. Those jokers not only complained multiple times about not getting paid by Airworks to complete the work but left the ceiling repairs they did covered in dirt with the light fixtures visibly plastered to the ceiling. All of them. Beware y'all. Yes, the system itself is operational. Yes, they installed it fairly neatly not counting the damage. If you're looking for above-average customer service (and are paying for it as compared to multiple competitive quotes), this isn't it. Don't say you weren't warned. read more

The techs of AirWorks were great. Michael Martinez and Joey were there on time and ready to start the installation of our new furnace. They were very professional and respectful of our property with floor coverings and care. They installed all new insulation, wiring and ductwork prior to furnace. After installation they ran the unit for 10 minutes to evaluate for any problems. Afterwards the clean up was perfect as if never there. I highly recommend AirWorks and I will use them for maintenance of the unit and duct cleaning in the future. read more

AirWorks Heating Air Plumbing - Heating & Air Conditioning/HVAC Near Me - Somis, California

Scheduled an appointment last week for AirWorks Solutions to provide an estimate for a furnace replacement. Unfortunately, this company never showed up or contacted me concerning this appointment. I took time off from work to meet with this company at the scheduled time. Very unprofessional! When I investigated this company further, I wasquite surprised to see the number of one-star ratings for the same or similar problem. How does this company rate a 5-star status with an overwhelming number of serious one-star reports? I think Yelp needs to revisit their methodology to calculate company ratings and give weight to one-star history and serious repeated poor business practices. I'm glad I checked out this company a bit further to realize that this company does not rate my or anyone else's business. Check out this company's history very very carefully and delve into the complaints in detail. My advice, don't walk but run from this business! read more

Mike was an asset to his company. He was professional, on time, and kept me informed as the scheduled visit unfolded to potential issues with my equipment. Making an appointment was easy, accommodating my availability. The front office was easy to get a hold of, as an in person voice, not someone from another country or through a long phone tree to access. read more

Jorge from Airworks Solutions did an outstanding job analyzing our air conditioning system. Completely trustworthy with no outside sales pressure. If you need any heating and cooling household needs, I highly recommend Jorge at Air Works Solutions to take care of you. Give them a call. read more

They sent us an annual maintenance reminder and it was really easy to make an appointment. During the annual maintenance check, Jesse came and helped us. She was very professional. read more

Called them up last minute and got an appt that morning (Labor Day). Sam showed up and not only did he repair, inspect and clean our AC system he was entertainment for our kids. He was so kind and patient with them as he was working. Great work. Fair price. Highly recommend! read more

Thank you for the excellent service we received from start to finish. The help we received from Ashley was awesome and the service tech Isacc was outstanding he took the time to explain what was going on with our unit. He also explained what the next step we would need to do in order to have are system back up and working . Thank you air works solutions for having an excellent team ... read more

I am a general contractor and my hvac company I normally use was too busy this week so I decided to go Google and find a local company. I figured whoever puts their face and their children's face on the side of their company vans must be good and I was right. I called in at 7am thinking I was going to leave a VM and they answered right away, they schedule me in for the same morning and EDWYN did a phenomenal job. We took the time to go over the components of the system and provided one preventative recommendation that we will be doing sometime next week. At no point was he pushy to get me to spend more than the tube up yet took the time to explain what needed to be done and why. I will be signing up for they twice a year tube up Olán to keep the system doing for a few more years and avoid expensive break downs. read more

Airworks and Sam were honestly just a pleasant experience. I normally am waiting on places to call me back or be on time and this was far from that. Super prompt and super knowledgeable in my specific issue. Sam was very kind to my dog being in the home and was extremely thorough and knowledgeable with my issue. This is a well run company and employs really fantastic people. I appreciate AirWorks and Sam for helping me on such a short notice read more

I have to agree with everyone on here who gave postive reviews to the AirWorks team. The entire process was efficient, from getting someone out to estimate quickly, to communication and introductions, timely and fair quotes... it all went smooth as silk. The team that came out was friendly and efficient, finished on-time, and did a bang up job, for what seemed to me to be a lot of moving pieces. Kudos to Vince and his crew. I would definitely recommend them for HVAC work to anyone interested. Thanks guys! read more

Michael Mendoza is the best! The best trade technician I've ever had to my home. Diagnosed my AC problem after very detailed inspection which I watched at every step. Explained in plain language and gave me options for repair or replacement. Understood my need for an economic solution even though it wouldn't be permanent, but he explained a plan of a partial solution now, and a permanent solution later. He was patient, and didn't rush through the service call. Even though it was 6 o'clock in the evening, and his last call of the day, he offered to stay an additional 15 or 20 minutes to be sure that the house was cooling off properly, though I was fully satisfied and I didn't need him to spend any more time with me. AC unit worked perfectly. read more

We had a terrible experience with the process of installing a Moen Flo water shut off valve as required by Farmer's insurance. They make you work through Frontdoor, a web-based home repair service. They were incompetent an a nuisance to deal with. AirWorks cancelled the appointment once and we had to go through the whole process again. On the agreed date, we were given a service window of 10 AM-2PM. When the plumber did not show up at our house by 2, I called AirWorks to find out what the story was. After three calls, they said the plumber had gone to the wrong house, and was now driving to his next job. I insisted that they finish the job--this is a second home and I had driven for 2 hours to meet the plumber. The plumber showed up about 3 PM. He did a good job on the installation. AirWorks said that a supervisor would call to listen to my story. That hasn't happened. So, long story short, dealing with Airworks through Frontdoor for Farmers has been a headache. The plumber was good, but AirWorks should have called me when they were turned away from the wrong house. read more

We have had trouble with the furnace not functioning as expected. 2 service providers made an attempt to fix it but defaulted each time. Today Mr Scot Boren of Air Works showed. We were so satisfied with his work. The furnace was up and running in 30 mins. The thermostat was working after it was discover it disconnected. All of the vents were working as expected. We could not have thanked him enough. Thanks to Air Works and Mr Boren for a job well done. read more

STOP AND GO NO FURTHER FOR A HVAC PLACE.... If you're looking for HONESTY; CLEANLINESS; REASONABLE; PROFESSIONAL and ON THE BALL this is the place. I have used Air Works for years! They have never disappointed me. A year ago I finally had to replace the condenser. It was more than 20 years old. They tried as long as they could to keep it going with minimal cost. All of a sudden a week ago (when it started getting hot) the AC did not seem to be cooling as much as I felt it should. So I called Air Works. They came out the next day. Austin was the guy that came out. He was clean, kind, thorough, professional and honest!!! It turned out a piece that was installed in the furnace last year (when the condenser was replaced), was recalled. So they are ordering a new part and will install Monday. The bottom line is, Austin (like Steve and Sam before), could have said anything, but he was HONEST!!!! This is how EVERYONE at Air Works is, including the owners, Kevin and Stephanie. In order to run a great company you have to have GREAT OWNERS!! It all starts from the top! Thank you Austin, Steve, Kevin and Stephanie. YOU GUYS ARE AWESOME! With blessings and love, LYNDA read more

AirWorks Heating Air Plumbing - Heating & Air Conditioning/HVAC Near Me - Somis, California

Michael Mendoza is very professional and will answer any questions you have. I appreciate the quick response and taking care of my ac quickly! read more

Buyer Beware! Be sure to ask for itemized estimate BEFORE you sign. Yes, the tech was extremely professional, friendly and helpful when he came to replace my thermostat. He suggested that I also replace my hot surface ignitor. The estimate was $600. I agreed. without seeing a breakdown of the costs. It took one hour total for thermostat and ignitor replacement. After the tech left I started thinking. Why 600 dollars? Was this an expensive part? I researched online. Hot surface ignitors are about $75. I asked for an itemized breakdown of invoice, including cost of parts. Here is the response that I received: " As a service company, we practice lump sum billing as we don't sell parts or equipment on its own. This enables us to save you money on additional sales tax and bundle services,, creating economies of scale" Could someone explain to me how paying $600 to install a $75 part in one hour is saving me money ? read more

Michael Mendoza very professional, courteous, on time, very knowledgeable..this is a great company.. we're on the maintenance plan C.S. read more

AirWorks was GREAT! I called them on a Monday - very late in the day (about 5 PM) - after I tried everyone else in Ventura. Our heater had gone out and we were expecting a cold front to move through. While it wasn't going to snow, it was going to be rather cool. Much to my surprise, not only did they answer the phone, but the person on the other end of the phone sent someone out to diagnose the problem. Jared, a very competent tech, actually showed up shortly after the call. Our heater was officially 'dead'. We scheduled them to come out and replace the heater on that Friday. I was given a time between 12 and 2 for the heater techs to show. They showed up at 1 (which most installers will show up 2 hours late, but they made quick work of removing and replacing my old heater. Vince, the installer, had me warm and toasty before 3:30...and it was all done quickly, cleanly and professionally. I will use AirWorks again, beyond a shadow of a doubt. They were so good at what they did, I purchased a maintenance contract for them to come out and service the unit throughout the winter. Thanks, Stephanie for the excellent updates and constant communications - and for the professional crew! read more

When my toilet broke, I called my warranty company and paid the service fee of $100 to have them come out and check. Of course, things did not end up in my favor when they told me that the damage to the toilet was not normal wear and tear, and they would not cover the replacement. I got a quote from the plumber that I was referred to by the warranty company. And then I got 2 more quotes from other plumbers. Their pricing varied and I didn't know them well enough to chose.... Remembered that airworks recently added plumbing to their list of services. So they were no longer, just the AC/ heating people I had known about in the community, they had increased their services available. I reached out to Stephanie, the brilliant mom who's pictured on their vehicles and told her what I needed.They were very quick and responsive to scheduling an appointment for a technician to come out to my house and replace my toilet, or was practically instantaneous. They were even easier to work with than my warranty company. The day before, I got a text message saying that they would arrive between a four hour period. I must say, It's very easy to respond to them in regards to text messages. I got a text message letting me know when the technician/rep Riley would be arriving. He was very friendly, informative, and helpful. He explained what he'd be doing and let me know the process, as well as the time estimation of completion. Riley was really friendly and really fun to work with. We talked a little bit while he was removing my old toilet and installing the new one. Get ready for the addition of plumbing. Awesome company very responsive, hard-working, and dedicated to making sure that you are happy with the job they have done. Plus, they are a small business and family owned. There's nothing better than that, right? read more

We have a maintenance contract with AirWorks and every six months a technician comes out to check out our a/c & heating units. We've been so happy with each and every one of them and today was no exception. Scot was professional, thorough and pleasant to have service our system. I'd recommend him to anyone. AirWorks knows how to employ solid people! read more

Great experience with Art, who fixed a plumbing issue in our kitchen. He was punctual, friendly and efficient. Would definitely use again!

Tech checked out furnace and A/C and answered my questions. He recommended a 'hard start kit' for the compressor (at a very high price IMO). Later I discussed the recommendation with another tech who said it wouldn't hurt but wasn't needed. read more

We scheduled a routine maintenance for our furnace and air conditioner. Michael Mendoza was our technician. Mike did a great job. He was professional, friendly, and courteous. (Unfortunately, as has often been the case, we learned we needed a pricey fix and we are currently awaiting a written quote from AirWorks for a furnace replacement.) Overall, Airworks is a great company to work with. Their employees have all been very professional and responsive and it has been a pleasure dealing with them over the years. read more

The family plan is awesome. Never worry about the condition of your unit because they come out every quarter to check it and change filters. They let you know the expectation of the unit and how to keep it running efficiently! Chris Alvarado came out today and explained everything to me and serviced my unit. Wry friendly, courteous, not pushy about up selling and very professional! read more

We recently needed our furnace and ductwork replaced. It was original to the home, from the 80s. I contacted AirWorks and was super impresses from the start! Every person i dealt with from start to finish was friendly and helpful! read more

Just posting to say they are not actually available 24/7 as advertised; we need emergency HVAC help for an elderly relative in LA and specifically looked for a place that is open or has emergency services on Sunday. We called their "24/7" line and the message says they are closed for "day of rest." I don't begrudge the resting, but don't advertise you're open if you are not. read more

I just wanted say how happy we are with the service call we had from "Airworks" yesterday. Sam was the tech that showed and he was really on it. We had called you out for a second opinion and Im sure glad we did. He got our air up and running when the other company had told us we needed new equipment. Sam really prided himself on customer service and his skillset was clearly at the top of its game. This kind of passion for what one does is rare to see these days. Thanks again a five star operation from the phone service to when the "Airworks" truck drove away. read more

Great company! Have had them come out twice a year for the past 4 years to do maintenance on my ac and furnaces. Will Walker did a great job explaining issues with my units and ways to keep things running smooth. Nice, polite young man. Very knowledgeable in his profession! I am a widow and do appreciate all the honest hard working people I can hire to help me ! read more

My air conditioner went out in the middle of one of the worst heatwaves to hit Camarillo. Neither Edison nor another air conditioner business could come out for the better part of a week to fix things. I called AirWorks and they came out the same day. Technician Parker was friendly, professional, courteous, and efficient. He had my air conditioner up and running in minutes and I was so impressed that I also purchased a maintenance plan to prevent my equipment from breaking down again. Parker was very instructive....answered all of our questions and educated us on the ins and outs of HVAC. He also went up into our attic on a sweltering day to check the integrity of our duct work and insulation. Parker, and AirWorks appear to be the epitome of integrity and HVAC operation. What a pleasure to experience this kind of unbridled excellence in service! read more

The company representer Ashley was great to work for on the phone she was aware of my situation (my heater is not working) and answered all of my questions and even explained the services and pricing. The time frame for the service was very doable and the technician Angel was very knowledgeable and helpful, he found the problem quickly and even took his paint brush and was cleaning the exterior and what he could reach inside (I commented that he a bit anal and he laughed and replied I love my job and it lets me unwind) I love this guy and will and his work ethic and recommend this company If all their employees take the same passion They will go a long way Thank you for your service read more

Steven from Airworks does a great we just got done upgrading our AC unit and Air Compressor both 30 yrs oldhere at work for Pacific Union Conf regional Headquarters for the Seventh-Day Adventist Church. Steven is a great technician with Airworks bids are fare great work all around for commercial I highly recommend Steven G with Airworks. Thanks Steven for always doing a great job and getting us up and running if we are having any issues of any kind. Ted read more

On time, courteous, friendly, knowledgeable patient and explained everything he did at our appointment

Same day response to scheduling and service was also done in the same day. Good value and the technician was prompt to the service window which was a nice surprise. read more

Great service! Technician Chris A. arrived on time, installed a new inducer motor, cleaned up neatly after the installation and thoroughly explained the work performed. Charges were the same as previously quoted. Chris was very polite and professional. Overall, great service! read more

Art came for water filter counseling. He was friendly and knowledgeable.all and all a very good company

Sam was very pleasant, knowledgeable, prompt, courteous and professional. This is my 2nd time using AirWorks, and I will definitely use them in the future. read more

Kudos to AirWorks again! Chris came out on Saturday and found out what was causing our heater not to work. Chris was punctual, friendly, and got right to work. He had a definite no quit mentality. Was going to make sure that when he left the heater was going to be working. I highly recommend AirWorks and staff for all your heating and A/C needs Thank you! Chris, you are a rockstar! read more