Fantastic service.. Great personality. Joby was absolutely amazing! Thank you so much! read more

Tech #2 came out for an annual tune up and a condensation issue. As always, Tech was on time, friendly and professional. Analyzed the condensation issue, applied a temporary repair and also came up with a permanent fix that will be done in the near future (parts need to be ordered for this). Always appreciate technicians who care about their work. read more

Paid the service technician at the time of a repair. When I requested an invoice, it shows that I was overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors read more

Very prompt and professional service by Alex, Frank and Eli! They took the time to do things right and to explain every detail about my new ac/vac system. I recommend them highly! read more

July... and no AC. Phoned this company, and tech #2 arrived. Friendly efficient quick repair. Yahoo!

I purchased a full furnace system and install for my mobile home last summer. The install went well, but for some unknown reason, it never operated to its full potential. Well... after several phone calls with this company and their fine team of service technicians the problem was resolved, and the system is working once again at its full potential. Big shout out to Rich, the lead technician and his plan to fix the problem. I've used this company for both my residences and have not been disappointed yet!! read more

After Rich diagnosed a seized compressor, we negotiated a reasonable price for new hardware and installation. Erwin and Aaron arrived on time and did the work in just a few hours, tested the system successfully, and left the work site neat and clean. I highly recommend West Coast Air to all my neighbors here in the Ojai Valley! read more

Contacted West Coast Air Conditioning, and honestly I don't even remember how I found them, but I'm glad I did. I reached out after receiving a pretty preposterous estimate from another provider, and West Coast came in over $5,000 lower with nearly identical equipment specs. Letti arrived promptly to walk the property, answer my questions, and provide a rough estimate before emailing the finalized quote later that night. I appreciated that she explained everything clearly without overselling or burying me in unnecessary paperwork. Since this was a completely new A/C install with no prior system in the house, I had a lot of questions regarding the system itself, part numbers, maintenance requirements, and long-term considerations. She answered everything clearly and concisely. The install team showed up within a week, and honestly I probably could have scheduled even earlier. When I say "team," that's almost an understatement. Gary, Eli, Clark, Tristan, and Ervin showed up ready to work and got right to it after answering a few final questions. I work from home, and anytime I checked in to see how things were going, they immediately asked if I had any concerns or anything else I wanted to go over. Every member of the crew was respectful, professional, and genuinely easy to talk to. Even when I asked about unrelated things they noticed in the attic, they took the time to explain what they were seeing and what I should keep an eye on. I'm unbelievably satisfied with the install, have zero concerns reaching out to them in the future if needed, and I'm currently sitting in a cool house enjoying the new system. Nothing but positive things to say about West Coast Air Conditioning. read more

So glad we went with this company for our full AC installation to route within our existing HVAC system. Sales process was far better than the others, Ben is a normal person who is a local and doesn't try to upsell. The installation team, Frank (lead), Eli, Aaron and Tristen were timely, friendly, quiet, quick and efficient. read more

One of our A/C units wasn't working so I gave West Coast a call. I'm glad that I did because the guy who came out (Joby) could not have been nicer and couldn't have been a better representative of this company. He replaced a bad switch in the unit and cleaned it up really well. read more

west coast air conditioning made the replacement of my old air/heating system a breeze. Eli and his team installed the new system with care, they were polite and really went above and beyond. the new system works well and i am very happy with it. dealing with the office was also very good, Doreen was happy to answer any questions and Letti who first came out for an estimate was great explaining things for me. Also i found them the be quite reasonable. i had 3 estimates and i'm very happy i went with west coast air conditioning. read more

Fabulous customer service! The guys who can, Aaron, Jake and Erwin did a great job. They were on time friendly and made no mess. Got done in record time. We highly recommend this company and this crew. read more

Very helpful staff. We had a small safety switch on our furnace door that had to be replaced. I was able to speak with staff about the part, confirmed we had the correct part for the job before scheduling svc. Other companies only had dispatch to speak with which would have meant 2 trips for svc. One to diagnose and come back with part on another day or go out for part and return. This was quick fast simple friendly quality service. It was reasonably priced before the tech arrived on site. No other company I called cared it was simple or would speak to me before on site visit. read more

My furnace stopped working and I called West Coast to come fix it. The technician, Joby Riddle showed up on time and got it working. Recommend West Coast anyone looking for HVAC work. read more

We had a terrible experience with West Coast Air Conditioning with a recent add of AC and asbestos ducting removal at our home. We were alerted to asbestos wrapped ducts in the attic, so the two-part quote included asbestos removal by a licensed abatement contractor and new ducting to be installed. After the work was completed, we found out that their subcontractor was not properly licensed or registered to do that type of construction. When we approached the management at WCAC to address the issues and irregularities of the workmanship, they ignored our safety concerns regarding procedures and regulatory requirements that were not followed. We eventually hired a licensed abatement contractor to remove the remaining asbestos coated boots that the contractor failed to tell us about and had another HVAC company install asbestos free boots to make our home habitable and paid for testing to make sure it was safe & working efficiently. read more

West Coast Air Conditioning - Removed duct boot with asbestos residue - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

We had to replace a 20 year old furnace. West Coast gave us a very competitive quote and we scheduled installation within a couple of days. Three guys came out (Eli, Aaron & Gil). They were prompt, personable, and professional. They removed the old unit and installed our new one in a half day, taking extra time to explain improvements they made to our system, checked the registers throughout our house and installed new filters (I already had) in the intake vents for us. They made suggestions for improvements in the configuration of our air ducts to give us a more even distribution of heat throughout the house. It's a separate job, but we're glad to know our next steps. Overall, West Coast exceeded our expectations. read more

We finally took the plunge and got AC installed in our Camarillo home. We also replaced our original(!!) furnace from the mid-'60s. We chose West Coast Air Conditioning and couldn't be happier. We got several bids but were immediately impressed with Letti. She was extremely knowledgeable, professional and answered all our questions. We also want to give kudos to the crew who handled the installation: Adam, Erwin and Ethan. They worked extremely hard, were highly skilled and did a fantastic job! Highly recommended. read more

Highly recommend West Coast Arborist! I requested quotes from five different companies and they had the best one and carry one of the more efficient and reliable heat pump models (CARRIER). Ben was very responsive to my emails and quickly got me scheduled for installation. The guys who came to install my heat pump were great! Frank, Sal, Elias, and Miguel were punctual and very efficient. What I thought was going to take 3 days ended up taking only 2! The guys made sure to answer any questions I had and were very respectful. read more

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We worked with Letti to have air conditioning installed in our house. Due to the construction of our house, an air conditioning install was going to be complicated. Letti provided multiple options for installation. We finally decided to go with a ductless mini split system. The crew at West Coast Air did a great job installing the system. They took great care to come up with an installation plan that would be the least obtrusive aesthetically. The guys worked on the project for 2 days, and everything came out great. They were very friendly and were patient as we considered the options. We've had the mini split installed for about 3 months now. So far it has worked great. read more

After nearly a year without our heater, we decided to contact West Coast A.C. They had great reviews and their customer service was outstanding. We got an appointment the next day, and once our parts came in Joby Riddle came to replace everything. We are very pleased with this company and are very glad we chose them for our heating needs. read more

I would totally recommend this company for your air conditioning needs. From step one to the end was smooth and hassle free as can be. We contacted the company and Letti responded right away and she set up a consultation right away. She came within the same week on a day that we requested. Got a bid the next day. Had some concerns about where the inside wall unit would be mounted and Letti took care of all of our concerns. The install team of Adam and Aaron were great. They were both very professional and communicated the process of what they were going to do. They put down tarps where they were working, which I appreciated being a clean freak... read more

We hired West Coast Air Conditioning to relocate a furnace and to install 2 air conditioning units. Everyone we have dealt with at the company has been super nice, professional, tidy, and trustworthy. Ben quoted us a fair price, Jake helped with the brainstorming for our "tricky" home, and the team of Guillermo, Eli and Frank worked tirelessly on the initial project! We were very grateful that Guillermo and Eli stayed late to ensure that we could enjoy some much needed air conditioning on the HOTTEST day of the year. read more

West Coast Air Conditioning - Our new unit - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

Frank was fantastic. He was very thorough in going back through the original quote and talking with me through the plan. In doing so, he actually came across some things, and we ended up not needing as much work and saved a bunch of money. Thanks for your thoroughness and honesty Frank! Overall, the entire experience was great, from scheduling, all 3 technicians I interacted with, etc. Everyone here seems very friendly, professional, and knowledgeable. read more

I've been using West Coast for the last two years for all my hvac needs. They've always delivered the best service for the best price. So when I decided to add A/C to my home of course they were my choice. I couldn't be happier with the entire project. From the sales team, Ben and Doreen, to the installers, Alex and Miguel, top notch and very professional. Thanks to all! read more

Yesterday, West Coast Air Conditioning came to my home to install a new condenser for my air conditioning unit. Erwin and Miguel arrived promptly at the designated appointment time and immediately got to work removing the old unit and replacing it with the new one. They were very polite and efficiently had it installed it in no time. I highly recommend this company!! read more

Thank you thank you! Ben and the entire team led by Gill went above and beyond. They installed a condenser, a furnace, did all new ductwork, new thermostats and an air scrubber. I couldn't recommend them enough - they were highly competitive when it came to pricing, they were quick to install and have me as a customer for life. read more

I reviewed multiple bids and West Coast was my first choice for both pricing and scope of work. Letti was very professional, knowledgeable and gave her honest assessment. I had full trust after our consultation. Our installation crew (Guillermo, Eli, Gary, and Miguel) were top notch and they brought so much skill and value that can't be appreciated until you see them in action. I'm not surprised why they have so many good reviews. They have the whole package, including electrical work. Don't bother wasting time getting bids from other companies (my only regret); call them now before they book out! read more

I had a terrible experience with West Coast Air Conditioning. Initially, I was glad they were able to show up on short notice when our AC unit stopped working. I paid them $125 for a service call. I did not supervise the technician, Rich, at the side of our house, and now I wish I had. He told me our condenser was out, but the company refused to quote me just on the condenser. After the visit, they had office staff that calling us to try to schedule a "sit down meeting" with a Sales Rep for a quote on an entire new air conditioning system, which was overkill and we did not need. They refused to quote us on just a condenser, so we could already tell it would be a high-pressure sales pitch. My son was visiting today with his boss (who have some AC experience), and went outside to debug the AC unit. We were angry to find 3 things the technician had done, even damaging the AC unit: 1) He entirely bent outward the exterior side panel, instead of taking the time to properly unscrew it, to view inside. 2) He removed the capacitor (which is strapped down) and took it with him without telling us that he removed it! My son suspects that we might just need a $30 capacitor from the hardware store to get it up and running again. Of course, we suspect that the technician possibly took the capacitor out, so the unit would fail to work, in an attempt to try to sell us an entire new air-conditioning system. Even if the capacitor were blown, it's a part that is secured down and would not easily fall out and fully disappear. 3) The technician unbolted the top lid in order to do his inspection and never bolted any of the hardware back on! My son found the bolts just loose sitting there, and a few are missing in the leaves. The Technician basically dismantled our A/C unit and did not put it back together the way it was when he came, as well as disfigured the side panel that he bent. All of this reflected poor workmanship, damaging shortcuts, dishonesty in removing the capacitor (which he never mentioned removing nor of it being any concern). Perhaps we just got a bad technician, but I do not trust this company. Beware of a hard-core overkill sales pitch to replace your entire AC system, when you possibly just need some components replaced (as well as dishonesty of their removing components, such as a capacitor, without telling us!). read more

Pricing depends on your zip code. Absolutely trash customer service after installation.

From start to finish this company delivered. Letty came out originally to do the estimate. I really enjoyed her a ton - she is one of the best communicators I've had the pleasure to work with pretty much ever. Just the right amount. Friendly and professional and personal. She kept me totally connected and moving forward. Her estimate was exact. Nothing hidden. Everything as they said it was going to be. And they did have to do some troubleshooting due to my situation. The three guys who installed were excellent. Jake, Daniel and Art did a phenomenal job. I live close to the beach but still - the attic had to be hot. Yet they were up there getting it done. I get dizzy looking up but man - they were up and down the ladder and very efficient. Nice too - answering all my questions and never minding me interrupting with one. It was super clean after they left. The AC is blissfully cold. I like things cold. If it's 72 I'm starting to heat up. So even though I'm in a beach town AC still let's me keep my cool. Chillin' I can give this co and the team they gave me a huge enthusiastic thumbs up! read more

West Coast Air Conditioning - The unit. - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

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Amazing job. Ben came out and did an initial site survey, he produced an install plan with different furnace and AC options to pick from. From there just a couple weeks later the team showed up, with Alex, Adam, and Gary dividing and conquering the installation. Everything was quick, professional, tidy, and cleaned up. All three of them did quality work and were very nice. The new furnace and AC are working great, especially the AC in time for summer. Would recommend West Coast AC to anyone in the area. read more

5 Stars for a reason. Eli and Miguel showed up at 8am on the dot to replace some of the 30yr flex ventilation in the attic that was pretty ragged. Total professionals - put tarp down the entire path inside to the front door; started working right away and didn't stop until the job was done and they had cleaned all the floors where any debris had fallen. West Coast also installed an A/C unit for me a few years back - also was a great experience. read more

West Coast Air Conditioning - New venting - the attic hasn't been this tidy since the house was built! - Heating & Air Conditioning/HVAC Near Me - Oxnard, California

It started with Ben Hummer at West Coast A/C. Ben is awesome and sent a tech. out the day after I called. Joby Riddle showed up and fixed our A/C fast without any issues. He was on time, thorough, and knew exactly what he was doing, no BS! We highly recommend West Coast A/C! We saw these guys as sponsors a couple years ago at Surf Rodeo and they brought huge A/C unit out on the beach providing a space to cool off and rest. Love this company! They support their community and an outstanding business with quality work and workers! read more

We decided to go with West Coast Air for a new condenser unit because we were very impressed by Letti's expertise and knowledge. She analyzed our situation and suggested different options for us. The job of getting the old unit out of the tight attic space was not easy but great care was taken by Guillermo, Frank and Adam. They also were knowledgeable and skilled. At every stage of the installation Guillermo explained the process that was being undertaken. It is so nice to have an efficient and quieter system! It was a hard job that these guys did and we feel our money was well spent. read more

I just moved into my house in Ojai and service technician Joby was extremely helpful in reconfiguring my primary ac drain. He also inspected the ac system and I feel confident that it is working properly. Joby had a great attitude and was very knowledgeable. Also West Coast Air Conditioning's price was very reasonable, unlike my former ac servicer. read more

We got a couple of quotes for a new split heating/air conditioning unit and West Coast's rates were competitive. They were also very easy to schedule for installation. They arrived on time with a full team: one handled the electrical, another laid the lines and covered them with tubing to protect it from the elements, and another installed the unit inside. They were efficient and professional. Great service! read more

Alex and Erwin from West Coast Air did an OUTSTANDING job today getting our very old and massive AC/Heater Unit off our roof, clearing and securing the roof area so we can start our re-roofing next week. West Coast Air is the absolute best! So professional, knowledgeable, skilled, personable, efficient and they cleaned up everything at the end. They hired the crane co to make the job possible and everything went so smoothly. Totally happy. Highly recommend West Coast Air! And we're loving our new unit we purchased from them last year which they installed in the attic! Like I said, Outstanding job! read more

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We've had a parade of contractors through our house lately, and with that comes a fair amount of wear and tear on the systems. West Coast is our new HVAC company, the text they have sent out Ric, Jake, Frank, Eli, and Irwin have taken a very difficult job and made it look easy. I strongly recommend them. read more

Needed a service call for the heater not turning on. Left a message on Sunday and they called me promptly Tuesday morning, as Monday was a holiday, and scheduled a time to come out within an hour. Jake called me to let me know his ETA and again to let me know when he was 10 minutes out. He again called me to let me know the issue and the cost to repair it. He had it done within an hour and everything was back to normal. Can't say enough about how excellent the communication and service was. Thank you all from West Coast Air!!! read more

Update, 12/2023: these guys continue to amaze me. They really value their customers. I recently had a technician named Joby come to my house to service my heater and he was such a pleasure to work with. Very knowledgeable and helpful. These are definitely my go-to guys, from now on! Give them a call, you won't be disappointed! read more