An Airus box truck smashed the left rear corner of our car when it tried to squeeze past on a narrow street. Our vehicle was not moving. The driver, Nesar, begged us not to call the company because he was afraid he would lose his job. He promised he would pay for the repair out of pocket. We took pity and foolishly believed him. To his credit, he did meet us at the first of several collision repair shops where we took the car for estimates. But he didn't like the estimates, even after we found a shop that would use second-hand parts to bring the cost down. He eventually stopped returning our calls. After a month or so of this, I finally called Airus and spoke with Ali, who asked me to email a written account of the incident so he could forward it to the Claims department. I did, but never heard back. I called and emailed many more times over several months, always getting the same response that the claims department was unavailable, but that I would be hearing from them soon. More silence followed. It has now been almost a year since the incident. Beware. This company has no integrity and is not interested in making things right. read more

Airus Movers - The damage caused by an Airus truck. - Movers Near Me - Seattle, Washington

Where do I begin...I was disappointed with this moving company. By far the most unprofessional movers I have ever dealt with. They arrived late and 2 of the movers I guess was new and inexperienced. not to mention they were pretty skinny and doesnt seem to be strong enough to move alot of things without another person's help. The pics on yelp and google were deceiving and the reviews too! There was no buff guys and I'm not sure what others were talking about when they say these guys move fast and efficient. def could've fooled me. I had a gut feeling that this was not going to be good the moment they arrived and started to work. One of the guys was literally super slow and talked on the phone 3/4 of the time he was working. I had a 4 bedroom 2 bath apt. I packed up alot of boxes on my own and was thinking this should be pretty easy considering I made sure I had 4 guys working the move. By the way, this is literally the 4th time I moved apartments since I lived in seattle for over 13 years now. There was only 1 bedroom that was halfway done. In which the slow guy was packing that room for almost 2 hrs. So, in total they packed up my apartment in 6 hrs. and I was baffled. I even got them some mcdonalds for snack or something in between and yet they took so long and moving so slow I was really upset. I didnt sleep the night before because I was packing so many boxes so that we can get out of my apartment at least in 3 hrs especially when there were 4 guys! The only thing I do appreciate is the fact that they wrap things up alot. But that was also the very thing that slows them down too. I didnt even have alot of furnitures either. I gave away 1 futon couch, table and 2 tv's for them. My new place was a 3 bedroom 2 bath place with an elevator. Took them another 3 hrs to move everything in that apt. We did stop by a storage unit to drop off some stuff and that took one hour. Keep in mind this is all within 10 min drive from one apt to another apt. So in total it was a 9 hr move that cost me $1750 and I tip them $250. Even after all that i still tip them. I wish I had taken the before pics and vids of my old apartment to show that I did not have that much stuff to prove that I am not crazy. I was not even moving into a house. c'mon now...I was moving down from a 4 bedroom to a 3 bedroom. Never again will I use this moving company. I'm not sure who they hired to do my move but all I remembered one name Ali who spoke good English was the decent one. I felt completely ripped off. read more

They lost half of our things during our move which included several months of secure storage. It became clear that their long term storage was at a public storage place in federal way and they either have someone who is a thief or they failed to pay for the unit and the unit was sold off on STORAGE TREASURES. I was able to locate 1/8 of my things on Offerup and the person selling my things said they acquired the items through a storage auction, which likely means they stopped paying on the storage unit. THey also lied because when asked, they stated my things would be in secure storage that they OWN and when I tracked down the storage location, it was public storage in Federal Way. They kept stalling when i repeatedly asked where my things were, because i think they lost track of my things and had zero idea where my things were. I lost irreplaceable items and they will not compensate you at all. They send you to a company they say helps remediate damaged and lost items and it is a total scam. - I lost thousands of dollars or items and they offered me $75.00 for compensation. It is a joke. Airus movers will take zero responsibility for losing or damaging your items. DO NOT -- DO NOT hire them. if you filter for bad reviews you will see that there are alot of complaints of lost items and damaged items. A few of the larger items i managed to get back were damaged or missing pieces. Truly Horrible experience. Check them on BBB and UTC.WA.GOV https://www.utc.wa.gov/news/2024/over-15000-penalties-issued-airus-movers-llc-safety-violations They have been issued a $15,000.00 fine by the UTC: "During the investigation, staff identified 202 violations of driver and vehicle safety rules committed by the moving company. Staff found that the company failed to complete criminal background checks for nine employees and allowed three drivers to operate without a valid medical certificate on 143 occasions." read more

These 2 guys were fast, efficient and careful. I didn't think they could empty my giant storage unit full of stuff into the U-Haul truck I had provided but they were super organized and packed that thing out like a Rubiks's cube. Awesome job! read more

Highly recommend Airus Movers, I have used their services twice. They are quick and professional! No damages to the property etc. Shout out to Alex and Kuma for helping us out with a recent move! read more

Terrible movers inexperienced and rude, the broke my furniture and were slow and stood on my furniture to pack the truck, they were small and could not carry the fur read more

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I used HireAHelper to hire and pay. Airus went above and beyond by picking up my pod padlock key ahead of time, using excellent communication throughout, taking care with loading at the pod warehouse and unloading into apartment, and Eddie & his partner were friendly and helpful. read more

The two movers that I got were fast and awesome. They were very careful as well which was a plus! They were friendly as well! Would do this 100 times over! - Ahmad! read more

AMAZING GROUP OF GUYS !!!! Will use them again, very smooth and reliable like they stand by read more

Airus Movers - Amazing crew ! - Movers Near Me - Seattle, Washington

John and Taigaa were great, very polite and accommodating. It was a bigger job than anticipated and the worked hard until it was complete. They helped me put my furniture back together and make sure it went to the correct rooms and wrapped everything up nice so nothing broke. They didn't complain when I changed my mind about furniture placement either haha. They worked hard from 9:30 to 10pm. Highly recommend. Thanks guys! read more

Airus Movers - Movers Near Me - Seattle, Washington

They worked very quickly and they offered the best rates I found in Seattle! We're responsive and easy cancellation policy read more

Airus Movers - Movers Near Me - Seattle, Washington

Good service, the staffs are nice, they came on time, got the job done quick. Kosmos was very friendly . Recommend. read more

Airus Movers - Movers Near Me - Seattle, Washington

I called only one day in advance requesting a move and Airus was able to squeeze me in. Not only are they responsive, but they are reliable, and professional. Their prices are also well, WELL worth the service I received. My movers AD and John were both extremely quick, communicative, and took the best of care with my items (some of which were bulky and heavy, I was super impressed)! Best outcome for any stressful move! Thank you all so much! read more

Airus Movers - Heavy couch carried up two flights of stairs! - Movers Near Me - Seattle, Washington

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After being moved by this company I am missing a bunch of clothes, sentimental irreplaceable China, my seahawks memorabilia worth about $700, porcelain dolls that are 30+ years old got broken by this company, my marble table top was broken, bunk beds missing screws and cracked and the guys were trying to scam me out of another $150. DO NOT USE THIS COMPANY!!! THEY REFUSED TO REIMBURSE FOR MY BROKEN AND MISSING STUFF!!! read more

Courteous, quick and efficient... John, Niko, and Darik helped us when we were in a tight spot with same day service. Best of several teams we've had recently. Already looking to have them help us again. Thank you!!! read more

Company called me multiple times from multiple different numbers trying to get my business. It almost felt like they were harassing me. When I spoke to one of them on the phone saying I has found someone else they prodded why and asked what rate the other company was offering. Felt bullied into giving them the information and almost stalked with the amount of calls from different numbers. I blocked their calls and they kept using different numbers. Edit: they did reach out to apologize to me however I felt like it was very odd that after blocking their number they still contacted me from another number. read more

Great value for the service provided. They meticulously wrapped the fragile items with quilt padding then several layers if saran wrap. I had two young men who worked carefully to move the items in. (I had just gotten my walls painted and told them to please be careful not to hit the walls). read more

The job ended up being longer than expected but they stayed and got the job done. Everything was packed up safely and delivered to our new home. Would recommend them to anyone moving in the future. read more

Airus Movers - Job done! - Movers Near Me - Seattle, Washington

Great experience with this company! They were very careful with all our stuff while making sure that they never waste time. Also, I have called almost 10 other moving companies and this company had the best rate in the market. Will absolutely recommend to friends! read more

Airus Movers - Movers Near Me - Seattle, Washington

They allowed my elderly folks information to be stolen. A previous employee arrived and illegally performed the move. We were completely taken advantage of. This company only cares about their reputation and has NOT done a thing to resolve the situation. They can not be trusted with the safety/security of your family and belongings. Please be diligent in researching who you hire! Do not use this moving company, they cannot be trusted. They will not take secure measures. I would give zero stars if I could. My parents were traumatized from this experience and lost thousands of dollars worth of belongings (they damaged many items and did not deliver all items to final destination), food (they left meat on shelves at room temp). read more

Our movers were available the next day and helped in a pinch. They were prompt, friendly, and very professional. They went above and beyond in carefully wrapping and protecting furniture, paying attention to every detail! A great value, we highly recommend. read more

Family member just moved long distance and needed some extra help unloading upon arrival in town. Contacted Airus late last night and they were extremely responsive despite the hour. Booked for first thing this morning, crew was on-time, and made it happen. Big thank you to Numan in the office as well as Alex & his counterpart! Strong recommend for anyone in the Seattle area. read more

They opened up one of my bins with very expensive fabric in it and put one of my folded pet crates in it. Now there is dirt and pet hair inside of the bin, but fortunately I had a layer of foam on top of the actual fabric. If it was damaged or not, why the hell would you open someone's bin and throw ANY item in it??? One of my lamps was dented and damaged so now paint is flaking off. My desk got damaged on one corner which I watched happened. I was so exhausted, in pain from an injury, and stressed out from leaving a bad situation that I had no idea how to react. A lot of the boxes were stacked on their side, too. I haven't been able to go through everything in my storage box because of my injury, but that was just so egregious I had to post now. The move cost me about $1100 and I gave an $100 tip out of kindness even though I am poor, but when I found out my privacy was violated I felt foolish for being so nice. Like SERIOUSLY. Why the would you open someone's clipped closed plastic bin and throw a dirty dog crate in it???? read more

Best mover company we ever had . The come in time so organized , I had a lot of stuff they organize everything . Never stop , so friendly . I can't say enoug Thank you ! They write all furniture well , no any scrunch or any broke . read more

fast and professional! highly recommend! Also extremely nice and considerate of my belongings! read more

Airus Movers - Way to go - Movers Near Me - Seattle, Washington

Great service, on time, super polite, no damage, great job! Super nice guys piano move is NOT easy! read more

Airus Movers - Movers Near Me - Seattle, Washington

Kai and Kesha were the best! They were kind, professional, patient and very hard working. I highly recommend them for any job that you may have. I'm sure they will do whatever they can to accommodate your requests with a smile! read more

Airus Movers - Movers Near Me - Seattle, Washington

I requested domestic in state move from Airus Movers. They were very punctual, prepared. They were very swift in the move. The move was very reasonable. read more

Airus Movers - Movers Near Me - Seattle, Washington

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Very efficient and easy process! Would give them 10 stars if I could :) Adi and Taiga were amazing with communication and careful with our belongings. read more

Airus Movers - Movers Near Me - Seattle, Washington

Best moving experience I ever had, I highly recommend to use AirusMovers as your moving company. Everything went really fast and professional, nothing was damaged, all my stuff was packed perfectly read more

On time arrival! Moved studio to studio to a downtown apartment promptly and carefully without damage. read more

Airus Movers - Movers Near Me - Seattle, Washington

Amazing job moving our furniture up 3 stories with care. They have blankets to wrap your furniture up to prevent furniture damage. Thank you so much!! They service the Eastside. read more

We have used Airus Movers twice now, and despite being late for the move, they were through and careful in moving several heavy beds between 3 homes. Will definitely use again in the future. read more

Thanks to John and Kana for moving efficiently! They followed all the instructions and got the work quickly

I requested a service last minute, and they were able to provide me with two workers and a truck the next day. Came on time and moved everything to my new place efficiently and quick. Very professional and helpful. Best moving company I ever worked with. read more

It has taken me awhile to be in a place to actually write this review and I should also caveat that I have personally moved multiple times due to my career. I had reached out to a moving broker to schedule a move for my parents who were downsizing, as they moved from the east side of Washington State to the west side of the State. I explained that we needed a full service move that included packing up everything, loading it, transporting it to their new address, unloading, unpacking large items and taking away any debris. They had a 3 day window to arrive and while they initially did not arrive on the date that was communicated to me, they did arrive within the 3 day window. Even though we had completed a virtual walkthrough of their house, garage and shop, it was apparent that the truck they arrived in to move my parents was not large enough based on earlier conversations. It was complete chaos from the moment the 3-person moving team arrived that afternoon. The second challenge we encountered was them demanding to complete the move in a single day; including drop off and unload. Considering a normal drive for this 336 mile move would be almost 6 hours after fully packing and loading their truck, they were fully aware that my parents did not gain access to their new home until 3 days later; this was in the contract. It took them calling their supervisor and me hearing him yell at them to make it happen. They immediately wanted to be paid in full instead of 1/3 at time of pickup and 1/3 at time of delivery (1/3 was already placed as a deposit). They also were demanding to be paid in cash instead of cashiers check; which everything had been determined with the broker prior to their arrival. They brought used boxes that were not in good shape and haphazardly threw items in the boxes without utilizing any packaging materials that led to multiple items being damaged. This included using wardrobe boxes, but without the metal hanging rod; throwing all of my parents clothes in and the boxes buckling. Due to them not bringing the right size moving truck, we incurred additional expenses to rent a 15' U-Haul, buy packing supplies and our time to load the truck and drive it over ourselves; placing us a full day behind and needing to reserve hotel rooms we were not expecting too. Unfortunately, I was not able to be at my parents new home for delivery of their items. This led to the movers not providing my sister with the itemized list of numbered boxes and what was in them (they left the original destination without providing it, so we had to ask at delivery,) even though she asked. While unpacking, we had no idea if an item was for a bedroom, living area, kitchen, etc. This was just the tip of the iceberg. When they arrived to deliver the items, they continually harped on my sister that they had to be paid up front and also demanded they be tipped at this time. They demanded that my sister call me to find out where their tip was. I informed them that since it was the same moving crew and we had incurred so many issues, there would not be a tip. This led to (and I was expecting it) them not fully completing the unpacking of large items and leaving debris throughout my parents' home after they left. I reached out multiples times to seek remedy and received no response. I have attached a few photos to show the condition and lack of safely/securely packing my parents belongings. Everything from throwing my parents vinyl collection into a box, to damaging a television and standing it on end after unpacking, damaging lamp covers, placing wall hangings in a box with electronics and not protecting them, and damaging their beverage refrigerator. This was supposed to be an exciting new chapter for my parents and it has been marred by this experience. I highly recommend against moving with this company and always find out who your broker is hiring for the actual move. read more

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Nurbek and his team were really helpful in moving. They were very efficient and all items were moved without any damages. I would highly recommend their services. read more

My move was absolutely phenomenal. Everything was taken care within the time-frame specified. All my furniture was intact and moved with no problems. Rus and his team were simply outstanding. Very professional and wonderful. I would love for each and every one of my moves to be like that. Thank you so much guys. read more

Moving with this company was good, but not aa fast as we expected. All our furniture and things was safe and well covered. Moving team was very nice and friendly. Asked where to put furniture and boxes to correct place. read more

Unfortunately (or maybe fortunately), I didn't have a chance to work with Airus Movers. I called on Monday to schedule a move on Sunday same week, we agreed on everything and I was waiting for the agreement and a way to pay the deposit. I got a late call on Wednesday and an email stating that they are overbooked on Sunday and they offered Monday instead (which obviously doesn't work as our lease is over by then) and quote increased from 3-5 hours to 5-7 hours. They didn't respond to my messages and calls, so I had to urgently find a replacement. read more