This is my go to store anytime I need to fix something. Everyone is so helpful. Right when I come…read morein there always someone that greets you and asks if you need help finding something. They have rewards program too, so I get lots of 5 dollar off coupons which works out great when I need to garden or have something go wrong with the house. They also do curb side pick up with covid-19. They have a really great selection of Benjamin Moore paints! If you need something really specific house wise, or lumber/ large items like sinks etc, I would suggest going to lowes or home improvement. But for basic stuff this place has it all and you are in and out pretty fast!

After several visits, here's a summary:…read more Pros: a) Easy to get in and out of. b) They have a good variety. c) Conveniently located. d) Lots of parking. e) Very Friendly staff. f) This is a perfect quick simple option if you're looking to avoid a big box experience. g) They still cut keys. Cons: a) Their pricing is a touch higher than the big box stores. b) Their offerings aren't as plentiful as Home Depot or Lowes.

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

Great experience here and great customer service too, Ace is my go to for B&B charcoalread more

This company ripped me off they first put out an ad stating that they have damaged boxes and needed…read moreto sell off the rest of there inventory so there selling it cheap 10.82 a box of tools then they took my money and I had no way to get ahold of them then they tried to charge me 71.00$ with out my knowledge so I reached off to there company which is ironclad hardware supply distribution and spoke to someone 1 time who acted like they were getting me transferred to someone but no one answered now they ignore my calls don't deal with these scam artist

These guys get 5 stars because it is NOT another big box. Prices often beat the big boxes,…read moreproducts are often a higher quality, and the folks working here are helpful and friendly.

Bought a $700 dollar leaf blower. Took it home and meanwhile while I was gone my neighbor had…read morerepaired my old leaf blower while I was gone. I lived ten minutes away. I never took it out of my truck, never started or used it in any way. Took it back in an hour after purchasing. The manager told me all sales were final and refused to take it back. I explained I was never told no returns. I certainly am used to being treated more professionally with any vendor. I think they made it up because they had no posting or anything about no returns. $700 dollars and last thing I needed was two of them. Should have been a common courtesy especially since unit not even being started or added fuel. My credit card is disputing and removing the payment. Thank God for a professional company like Bank of America. They have professional service.

Selection is great, will definetely return again for more needs…read more Thanks for your help

This was my first time here! I needed some flood barriers to put outside on my balcony for whenever…read morewe get some wind and rain. I wanted to prepare for some flooding, just in case. I saw online that they had something called Quick Dam and went there to pick it up. As soon as I walked in, the staff helped me right away! They knew exactly what I was looking for and helped me pick out the right size flood barrier for my porch. They were a little pricey, but the price was a little less than what I saw on Amazon. Great place and great staff. Will definitely go back if I ever need anything else.

This is a local hardware store. At least it tries to have the feel of it. It's on the way home and…read morelast time I came, I found the item that I needed so I have been back ever since. The parking lot is very very busy, so don't expect a parking out front. There are a lot of good items but the price is not the lowest on the market for sure. The reason for 3 vs 4 stars, is the checkout process. It is always, slow. Issues and conversations. But overall a decent shop for housewares.

Smaller than the big box stores, but they have most things a homeowner would use. Location is great…read morefor me and much closer than the big guys. Traeger grill specialists. Go to these neighborhood stores. Support them. Prices are competitive.

Amazing Service Professionals !!!…read more If you want the "old-world experience" of a local hardware store with Southern charm and politeness ... you know, like REAL customer service ... well this place has got it!! PLUS!! It has a US Post Office remote location right in the store!!! Same service as above ... but for the POST OFFICE!! Please ... only one thing to add ... a DMV Tag Office. That would make you guys and gals fix most of my life.

T&C is my go-to specialty hardware store, as opposed to the HD and other megastores. I like the…read moreproduct selection and the staff are always friendly and informative. It has a small town local hardware store feel and is always immaculate. BONUS: There is a full service US Post Office at the rear of the store! Check it out the next time you need anything from serious tools to pet food to every shade of spay paint imaginable.

Within moments of entering the store, I'm always asked by friendly, knowledgeable employees, "Can I…read morehelp you find anything?" If I have a specific need, I'm in and out within five minutes. If I'm just browsing, they direct me to the correct aisle so I don't have to wander aimlessly like in Lowes or Home Depot. And if a oroduct is $1-1.50 more than the big boxes, how much is your time worth? No one at HD or Lowes will ask YOU if they can help you find something, you have to reach out to them. Ace provides ol' fashioned customer service. You guys rock! No way you should be listed as only three stars! A couple of negative-nellys wrote reviews 8, 10, even 12 years ago, don't let that drag your reputation down. Five Stars all-day!

Great customer service! Friendly, helpful employees! They always greet you when you enter the…read morestore and ask how they can help you.

"Boutique Home Improvement Store."…read more When it comes to home improvement stores, Ace Hardware isn't high on my list. However, at selected stores, they offer knife sharpening - which brought me to this particular location. Apparently, the knife sharpening machine is an infrequently used options - as the called associate needed some guidance on how to use. Also, there are size limitations, as my cleaver was too large for the machine. While I waited for the sharpening machine to work its magic (8-15 mins approx), had an opportunity to look around. Emphasis on the amateur backyard BBQ'er. Large spice section and a solid options for grills. Store is small, but I gather there is an emphasis on a more boutique home improvement experience. Price for knife sharpening was approximately $6.99 per knife. Staff friendly and store pleasantly laid Out. Home improvement: 3.7

Showed up at 7 am…read more Hours on internet say 7 am to 7 pm Nope! Opens at 8am I have to drive back later. I ended up going later and they don't actually fix lawnmowers here it is the one in Cary.