Hired LusoPro to clean our HVAC vents and they did a great job…read more The technition came on time and was friendly, patient, professional, and thorough. Showed me before/after pictures of the vents and they look so much better. More importantly, we were considering another company that wanted to charge us double LP's rate and said that we had mold throughout our system, which sounded alarmist. The LP technition confirmed that we have mold on our vent covers only and not in our entire system. A much cheaper price for better, honest service. Will use again.

I can't believe I haven't reviewed these guys before…read more I first used them in 2023 after having some frustration with other companies to clean out the exhaust vent for my washer/dryer unit. The guy who came is named Vano. He was personable, considerate, warned me before he started to use the vaccuum ("I'm going to make noise!"), cleaned up after himself as well as dust that was on the floor, building up over the last year. He did the job well, and noticed that we do the laundry almost daily, so there's a rapid accumulation of garbage in the screen that catches all of the lint as the steam exits the exterior of our building... so he said that if we notice it getting clogged-up over the next 6 months, we can just call them to ask him to visit and clean the screen (it's very hard for us to access this screen safely) at NO CHARGE. That makes me feel like I would NEVER use another company for this service as long as these guys have Vano working for them. I am committed to these guys. They are simply 100% awesome.

I highly recommend Main Duct. The service I received was very professional and well done. The two…read moreservice men were very considerate and keeping my area clean and in explaining the whole process thoroughly it was a pleasure working with them.

Easy to schedule an appointment. They were on time and did a good job . My tenant was satisfied…read morewith the quality

Professional, polite, responsible, and most important, competent. We had them clean our dryer duct…read morewhich was 20 feet long and with four "elbow" turns. This was a particularly complicated job and Sergei tackled it with great skill and patience. I recommend them without reservation.

These guys are legit, best most professionally thorough experience ive ever had working with…read moreanyone. My tech guy was "Sierge" he was amazing. He was extremely professional, polite and knowledgeable. He explained everything very clearly and patiently. He fixed what my last guy messed up for not too much more and completed the rest of the job quickly.I am a very satisfied customer and would highly recommend these guys. The high score on the reviews is true. These guys are on the ball from beginning to end and are worth every penny. Really it was not expensive they are very fair and honest in their work, i had other quotes but they were the best value. i would definitely use them again, recommend them to family and friends.

After three and a half summers with my U-shaped Midea, I was suspecting it was nearing the end of…read moreits lifetime. I called around the neighborhood to see if there would be anyone able to service it and finally got on the phone with Jules. He was helpful and knowledgeable about the unit, but more than anything he was able to advise me on the value of a replacement vs. the cost of servicing a window AC that wasn't built to last. On Monday, the team came to un-install the non-functioning Midea and replace it with my new LG. Thanks so much, guys! Appreciate the time and consideration for a renter in an apartment without the best air circulation. Strongly recommended.

Have used this company for decades and recommended them to others who became repeat customers…read more They provide exceptional service Ordered a new AC a few days ago. It was delivered and installed today with the old AC removed and taken. Very good service and trustworthy staff. Wall sleeve was cleaned before new AC went in. Furniture that had been moved was replaced and care was taken not to damage or soil anything. Workers were friendly and efficient. From past experience I know if any problem with AC in future I can count on Mike's to respond quickly and resolve it, that is so important! Thanks Howard % Jules.

We had two units done today by Mike and Francesco; upstairs and downstairs…read more They arrived on time, were respectful and neat...took all precautions re: COV19 and most importantly, to us...were patient with the dogs! We have two Yorkies who attack the vacuum, so we expected the worst, and were pleasantly surprised that they didn't get TOO upset! Pro-Duct beat the competitors in price and in professionalism...AND they did a seriously good job. I didn't take 'Before' pics, but these are the afters...of 20 year old ac vents. We will use them again and recommend them to everyone we know! Great job, Mike and Francesco- You guys Rock!

I used their services two years ago and they were great. Unfortunately this time around, I had…read morescheduled a date and they no showed. They didn't answer the phones or call me back that entire day or ever for that matter. Terribly unprofessional and disappointing.

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

If i could give less I would...STAY AWAY...WASTE OF TIME…read more Truly disappointed. With a busted a/c unit in the nyc heat, one does not want to deal with an unprofessional and unreliable business. I am so disgusted with 1NewYorkHVAC that I am posting my first ever yelp review. This business in NO way should have 4 stars. After speaking with Chris on Wednesday, he told me to email him my address and model of my unit which I promptly did. He never responded to the email to confirm. I called him Friday afternoon to confirm our appointment for the next day. He told me he would call me that evening to confirm time. Not only did he never call, but never responded to any of my calls the following day. Not worth another moment of your time.