Cancelled on me the first day and came three hours late the next day…read more To clean my dryer vent the guy on the phone said it would be a 100-200 bucks. Turns out they charge $30 a foot and my bill was about $750. They were at least supposed to quote me before doing the work but they didn't. I spoke up and they apologized for not showing me the quote first and charged me 400. I paid. And now that I'm playing it out in my mind, I feel like this might have been all by design. I think I was just played big time.

Great service from start to finish! Scheduling was easy, the technician (Nick) arrived on time, and…read morethe dryer vent cleaning was done efficiently and carefully. Nick took the time to answer my questions and made sure everything was working properly before leaving. I feel much safer knowing the vent is clean and running efficiently. Would definitely use them again.

Great service. Had multiple conversations with the best outcome. Cost conscious no nickel and…read morediming you. Sent me an estimate for service. Came on time multiple times to finish the job quickly and promptly as discussed. No complaints and the crew was great.

JR Air Duct was professional, quick, and thorough in cleaning our dryer vent…read more We were satisfied with the work, and would recommend.

Professional, polite, responsible, and most important, competent. We had them clean our dryer duct…read morewhich was 20 feet long and with four "elbow" turns. This was a particularly complicated job and Sergei tackled it with great skill and patience. I recommend them without reservation.

These guys are legit, best most professionally thorough experience ive ever had working with…read moreanyone. My tech guy was "Sierge" he was amazing. He was extremely professional, polite and knowledgeable. He explained everything very clearly and patiently. He fixed what my last guy messed up for not too much more and completed the rest of the job quickly.I am a very satisfied customer and would highly recommend these guys. The high score on the reviews is true. These guys are on the ball from beginning to end and are worth every penny. Really it was not expensive they are very fair and honest in their work, i had other quotes but they were the best value. i would definitely use them again, recommend them to family and friends.

Our AC stopped working during a heatwave, and this HVAC team came to the rescue. They showed up the…read moresame day, fixed the unit efficiently, and even gave us tips on how to keep it running longer. Great customer service, honest pricing, and the house has never been cooler. I'll definitely call them again.

Had a great experience with their service. Everything was handled professionally and very…read moreefficiently. I really appreciated how fast and knowledgeable the team was. Highly recommend.

Yegor did a great job by explaining what he does, cleaning all the vents and registers, and…read moreidentifying other issues with the system and gave me diy-actionable solutions so fix those (it's not a sales pitch!). I really liked how he took time to explain how the cleaning works to give me peace of mind.

Yegor did a fantastic job. After he cleaned out about 50 ducts in our house, I woke up the next…read moremorning without a clogged nose. For years I was blaming the poor dentist for sinus issues, when all along it was the dust and debris in the vents. Bravo, Yegor! Yours truly, another satisfied customer.

Hired LusoPro to clean our HVAC vents and they did a great job…read more The technition came on time and was friendly, patient, professional, and thorough. Showed me before/after pictures of the vents and they look so much better. More importantly, we were considering another company that wanted to charge us double LP's rate and said that we had mold throughout our system, which sounded alarmist. The LP technition confirmed that we have mold on our vent covers only and not in our entire system. A much cheaper price for better, honest service. Will use again.

I can't believe I haven't reviewed these guys before…read more I first used them in 2023 after having some frustration with other companies to clean out the exhaust vent for my washer/dryer unit. The guy who came is named Vano. He was personable, considerate, warned me before he started to use the vaccuum ("I'm going to make noise!"), cleaned up after himself as well as dust that was on the floor, building up over the last year. He did the job well, and noticed that we do the laundry almost daily, so there's a rapid accumulation of garbage in the screen that catches all of the lint as the steam exits the exterior of our building... so he said that if we notice it getting clogged-up over the next 6 months, we can just call them to ask him to visit and clean the screen (it's very hard for us to access this screen safely) at NO CHARGE. That makes me feel like I would NEVER use another company for this service as long as these guys have Vano working for them. I am committed to these guys. They are simply 100% awesome.

Very good group of guys. Very thorough job. We'll be using them again for sure.read more

I have no idea how these guys have good reviews. Michael was the worst person I have ever had to…read moredeal with. My vents were barely cleaned, stuff was broken and they left dust from all the vents on the floor! It was a mess and felt like a scam. Their prices are outrageous, and they try to rip you off. Make sure you price shop to know what average prices are in your area.

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.

If i could give less I would...STAY AWAY...WASTE OF TIME…read more Truly disappointed. With a busted a/c unit in the nyc heat, one does not want to deal with an unprofessional and unreliable business. I am so disgusted with 1NewYorkHVAC that I am posting my first ever yelp review. This business in NO way should have 4 stars. After speaking with Chris on Wednesday, he told me to email him my address and model of my unit which I promptly did. He never responded to the email to confirm. I called him Friday afternoon to confirm our appointment for the next day. He told me he would call me that evening to confirm time. Not only did he never call, but never responded to any of my calls the following day. Not worth another moment of your time.