It's currently 106 degrees on Saturday in Dallas. My outside unit had stopped working correctly…read moresometime last night. I asked friends for suggestions and got a couple. I called them and the soonest they could see me was Monday. I wound up on Yelp. I contacted a different HVAC company on Yelp but Yelp sent my information out, and Alan with HM Tech responded. Meanwhile I was reading a lot of reviews and getting a lot of answering machines and "see you Monday" appointment calls. As my inside temperature kept rising, I finally called Alan back, told him my problem, and asked how much a service call was and when he could be at my house. He told me the service call was $85 and said he could be here in a couple of hours (again, on a Saturday). He was here just about exactly when he said he would be, and he went right to work outside. By then my temperature inside was at 86 degrees. After maybe 20-30 minutes, Alan said that the fan capacitor and the compressor capacitor were both out and would need to be replaced. I asked him what that meant, if he had them, etc. He said yes and gave me a quote. I gladly approved the work. By about 3 o'clock, maybe a minute or two after, the work was complete. The invoice including his service call fee was under $400. (Again - on a Saturday.) While I don't wish for more HVAC problems, it's good to know I'll be able to rely on someone who is , honest, responsive, and very professional. I enthusiastically recommend Al's work!

From the owner: Rely on us for your trusted, top-notch HVAC needs! Our certified technicians are committed to…read moreensuring your satisfaction, from air conditioner installation to heater repair services.

If you want the best AC guy in the Royse City and Rockwall area- Donnie is the one you should call…read more He is amazing. Very flexible with time. His charges are fair and gets your A/C fixed when others couldn't. Highly recommend. Great guy !

Donny was prompted for our appointment. Worked very efficiently and has a reasonable price. I would…read moredefinitely use his services again and recommend.

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

All went well with installation of new AC & furnace. Also they added a second return duct, a UV…read morelight and cleaned my ducts. Polite and respectful.

This is for Danny Boles from the Crandel Office…read more Danny presented a professional appearance and did a nice quick repair that we hired him for, and I was happy about that. He also went above and beyond in removing some tree limbs that were on my roof that my 80-year-old self was not up to getting to myself. Thanks, Danny. I'll certainly be using your services in the future,

One of the worst service I have seen. They put an AC unit in my customers home. Condensation was…read morebuilding up in the duct. Called them out to fix the problem. They replaced the weT duct. But they put it back the same way it was. Air blows in one room good . Nothing in the bathroom, other bedroom, living room and kitchen. Chris tells me they installed per the order. Don't think anyone would order an AC that doesn't work correctly. The installer agreed it was wrong and lied and said he would be back the next day. They overcharged for the electric work also. Taking advantage of a 70 year old veteran and a 67 year old wife.

Fantastic. They were out bright and early Monday, diagnosed my problem and showed up early Tuesday…read moreand did all the repairs. Fast service, exactly the price they quoted, and I could not be happier with them. Definitely recommend.

Great company called on a saturday evening and they did the repair pretty quick…read more Will use again when needed. Recommend honest and. Efficient

Jeff is the only person I trust for my AC and heating needs. He is always prompt, professional, and…read morereasonably priced. After getting burned by another AC company who lied about the work they were supposed to do, Jeff came out and serviced our unit, fixed the issues that were causing us repeated problems, and he didn't break the bank. I know how rare it is to find someone who actually even shows up for a job, but he really is the best. He now does all the maintenance services for my offices, too.

This company is fantastic! Their pricing was extremely fair and the quality of their services are…read moreoff the chart great! They are a family-owned business and I will now use them as my long-term HVAC maintenance company. They were also very responsive to our inquiries. I highly recommend this company.

I was in bad need of new ductwork and insulation talked to Jesus first thing in the morning and…read morewithin four hours he showed up to give me an estimate I received a fantastic bid from him. That was a lot less than other HVAC companies in here the job was scheduled quickly. They showed up on time and completed the job faster, than they originally said SunDollar is my go to company for heating and air.

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.