Great service from an honest independent HVAC service provider. Scott is my new go-to guy for all…read morecooling and heating needs.

Arrived at the house within two hours of contacting. Had the A/C back online within 20 minutes…read more Reasonable charges. Will definitely use again.

I had to call FOX Air and Heat after business hours because my A/C drain line was clogged. Richard,…read morethe service technician, responded promptly and was professional, courteous, and knowledgeable throughout the visit. He quickly diagnosed the problem, unclogged the A/C drain line, and made sure everything was working properly before he left. I really appreciated his clear communication, efficiency, and willingness to answer my questions. Excellent after-hours service, and I highly recommend Fox Heating and Air for their dependable and professional HVAC service.

I had a problem with my AC freezing over the weekend. I did my research first and came to the…read moreconclusion that I could not fix it myself. So I called up Richard at Fox Air and Heat and he sent someone over to my place to take a look. I'm very glad that I did. My AC was basically one huge ice cube. The issue was that I was down two lbs of freon and my was was not cooling. Richard sent out Joel to take a look. Joel knows his stuff. He was able to diagnose the problem. Thaw out my Ac and provide me two lbs of freon. In about two hours I was back into making my house nice and cold again. When I have a problem in the future I'll be sure to call.

AC Repairs. Compressor replaced. Lexany's responded promptly. Diagnosed the problem, offered a…read morereasonable quote, ordered the part and installed it. My tenants were very pleased with the service. I greatly appreciated the professionalism and knowledge of the technician. I will definitely use this company again.

Confirmed they would come out today between 8 and 10. Then I never heard from them again until I…read morehad to reach out at 930 and then they said they couldn't come. Now we have no working a/c and no prayer of getting somebody else since they had confirmed. Just a joke.

The first word that comes to mind when thinking about this company is SUPERB. Sal came out and qave…read moreus a quote for the replacement of both a/c units. He explained the advantages of upgrading the larger unit and the additional value and comfort that the purchase would offer.Both units that we purchased were respected brands in the industry. Samuel, the lead installer, made sure that the installation, was completed in an efficient, painstaking manner. The care and dedication to doing this in our home was like he was completing this for a family member.Also, the final price was an added plus. We received other quotes but Nova was the best bet for the money. Excellence is their norm. The definition of nova is bright star and that's Nova Air LLC in Heath TX.. A bright star - shining in service, value quality and integrity.

Nova was very good. I placed a request (quote) on Yelp and Nova was the 1st to respond, so they…read moregot my business. The problem was my heat was not working. Although it was in the 60's, I knew that cold weather was around the corner. They came a few hours after my request, on a Saturday, and discovered that my blower fan was shot on my old unit. They could not find the part that day, but arrived around 8:00am on Monday morning and had it fixed within an hour. Great service.

I purchased a new air conditioner a few months ago and it was a very professional install. I just…read morecalled them about my heater. I turned it on for the first and heard a noise. Raymond Rodriguez was there within an hour and checked it out. There was a minor problem he fixed in 10 minutes. GREAT SERVICE

They came out to an 82 year old very hard of hearing widow's home for repair job. Tech told her she…read moreneeded to replace her unit, which was ONLY 7 years old! For $10,000! She asked for a bandaid in order to save money and he offered to put her on a monthly service plan to "save money" (which she absolutely did not understand and had no idea she was being charged monthly) and change out the coil and charge the unit for $5000! We checked the price of the part at a Dallas supplier and it was approximately $500 to buy the part, which they charged her $4000 to install, with a total bill of $5000. When we discovered what had happened we offered to assist the homeowner with canceling the monthly charge and getting to the bottom of why she was told she needed a $10k replacement of a 7 year old perfectly good AC unit, then grossly overcharged for a repair. I called Infinity Air, explained the situation, was told someone would need to call me back. I got a call back, explained again, she told me someone higher up would need to call me back, and they never did. The homeowner call to ask them to call me to discuss, they never called me. I'm shocked and very disappointed that a company like this would lie to this elderly woman telling her she needed a brand new unit, then overcharging so much to replace a coil, signing her up for a monthly program she didn't understand she had or was paying monthly for. The fact they never retuned phone calls to address, tells me they are not trustworthy to respond to elderly customer's service calls, and took complete advantage of someone who didn't even understand what was going on, and aren't interested in resolving concerns. Such a disassociating to take ad

We had a recurring issue with our business AC unit and 1st In Line took the time to call support to…read moreget to the root of the problem instead of replacing the same part over and over like the prior company did. I'm so glad that the company was referred to me. Quick service and and excellent professionalism. Thank you for coming to the rescue.

Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

The most knowledgeable and friendly team. Prompt service @ reasonable price. Highly recommended.read more

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

While I was out of town, my wife called this company about a small leak around the base of our…read moretoilet. They came out, but instead of simply diagnosing and addressing the issue, they had her wait while they spent roughly 45 minutes sitting in their van putting together three "proposals." The options started at about $1,000, with a second option around $2,000 and a top-tier option around $3,000. As I recall, the $3,000 proposal included replacing the toilet, while the first two were various levels of "repair." That seems like an awful lot of money for what turned out to be a bad wax ring damaged during a flooring install. I have since removed the toilet myself, replaced the wax ring, and everything is fine. No major repair was needed and certainly no $1,000-$3,000 solution. No wonder their address is on "profit dr." If this company isn't private equity-owned, they're sure doing a good impression of the private-equity playbook: upsell aggressively, present multiple expensive options, and turn a simple repair into a major sales opportunity. What a rip-off. Get a second opinion before agreeing to anything. Buyer beware.