Mitch came to the house at the time I expected service. He was very courteous and he definitely…read moreknew what needed to be done to get some cool air flowing! He checked over the unit inside and washed out the outside unit. Gave me some helpful tips to keep my unit running efficientl. Thanks Mitch & City Air Systems! I appreciate your prompt service!

My AC unit was going out and City Air Was there quickly…read more All the guys very nice and helpful. Got everything done in a day.And what a big difference the newer unit made,very happy with their work.

Terrific turnaround time on installation and left the job very clean. Highly recommend themread more

Great, honest folks! Same day service & reasonable rates. I had a small issue with my AC which they…read morewere able to fix immediately. However, my technician alerted me to an even greater problem that I had with another system in my house. This information saved me a lot of money and hassle in the long run, and I was really grateful for the heads up. Lanae

Should be zero stars but doesn't let me put zero. I Had 4 to 5 codes coming up on my washer when it…read morestopped working. Called for a diagnosis, tech came out and said there was only 1 code the water pump and that's all it would be. Once they came out and replaced the pump for $400 with labor, they then told me there were four other codes, with four other parts that needed to be replaced. I wasted $400 on a tech placing a part in my washer when I could've used that 400 towards a new washer. When I talked to the owner and his wife, they said they could not help me and that $400 was at my expense, even though their tech misdiagnosed my washer. They were not very open and honest and didn't wanna work with me after the part was replaced and then they proceeded to tell me it would be cheaper to get a new washer, then fix the rest of the parts that were wrong with it would not recommend not very friendly and did not want to work with me when it was their technician's fault to wrongfully diagnosed my washer from the start. I would not have proceeded with repair if the tech would have been properly trained to diagnose my machine. Not to mention after leaving this review they called me, went back on their word and declined to return my washer. Pretty petty all around.

Hood Service Co. is the best A/C & Heating company we've ever worked with. They are super…read morereliable, honest and quick to the rescue when our A/C was on the blink in the summer heat. We ended up getting a new unit because ours was old and replacement parts were no longer available. The guys had the old A/C out and the new one in within 3 hours. Hood Service Co., you are a lifesaver. I will recommend them to any and all that need A/C service.

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

I have been very disappointed with this company. It all started 2 years ago. Had and get into the…read morecontactor, I called to have that replaced as there was nothing wrong with the unit itself. While the tech was out here, he was talking about needing to do all this that and the other and I asked him not to because I was not going to pay for things that did not need to be done. He ended up hucking up the guage for check freon and doing so caused a leak. I had to call them the following year to have them recharge it. Again while he was here he wants to do all this that and the other again. Here we are a year later land it low on freon again, freezing up in the heat of the summer and they can't even come out for 2 more day

We had an outstanding experience with Johnny Fortiz who came to fix our AC. He knew exactly what…read morethe problem was right away, and his professionalism was truly impressive. He worked quickly, explained everything clearly, and got the system running perfectly. I couldn't be more pleased!" Jim Hogan

The technicians receive a commission for their work so they say you need parts replaced which is…read moreuntrue. The more the job costs the more money the technician makes. This pay structure only started when the original owners/management were bought out by a corporate entity about 18 months ago and they chose profits over customer service. Beware!!!!

I wish I could give 0 star. Very rude, and no customer service at all. Came to get a contactor for…read moremy a/c unit. $42. I said that I'll wait on it. The rude lady said they don't give them away for free. Nobody's asking for free.

I called for an appointment over a 3-week period, No one ever returned my call, When I finally…read morecaught Randy in the office, he made an appointment for the next day. He was a no show for the appointment and has never since called to apologize or reschedule. Obviously, I can't comment on the quality of their work, but their business practices are simply deplorable!