We just recently had to get a new air-conditioning unit. Jeff was very professional and the whole…read moreexperience was great. The crew that came out to do the install were amazing! So friendly and professional as well. Miguel, Colby, Franchesco, and Edin were great, and had our new unit installed and blowing old air before the end of the day. We will definitely be using them again as well as referring all our friends.

One of the worst HVAC service experiences I have ever had. I would not recommend Avery's…read more Our restaurant had one A/C unit that was not working, and our property management referred us to Avery's. I called and scheduled service on Thursday. Three technicians did not arrive until around 9:00 PM. At the time, I did not realize I would be charged $150 per hour for each person. Later, the owner also came to the property, and his time was added to the labor charges as well. We have five A/C units. They spent more than two hours trying to determine which thermostat/controller was connected to which rooftop unit. They were unable to figure it out until the owner arrived. Instead of handling the situation professionally, the owner complained to me about how long it had taken. When he tried to explain the system and I did not understand, he sighed and spoke to me in a condescending manner, telling me that I did not understand air conditioning. During the rooftop work, one of their technicians turned off the switch/disconnect to another A/C unit that had been working normally -- the unit serving our office and restroom. Approximately 30 minutes after they went onto the roof, that A/C stopped working. I immediately brought this to their attention, and they told me not to worry. Around 11:30 PM, they finally repaired the A/C unit that was the reason for the original service call. By midnight, however, they said it was too late and they needed to leave without restoring the office/restroom A/C. Instead, they opened the indoor unit and told me the belt was loose, the filter was extremely dirty, and there was water inside. They then told me to call another HVAC company to repair it because they could not return that week. The owner even told me that I would probably call other companies and eventually come back to him asking for help. As a result, our office and restroom were without A/C on Friday, Saturday, and Sunday. On Saturday, I paid another HVAC company to replace the belt and inspect the indoor equipment. They found no issue that explained why the system would not operate. I then went to the rooftop and discovered that the rooftop switch had been left in the OFF position after Avery's work. When I contacted Avery's about this, they denied responsibility. I asked them to return and correct the problem. They initially refused, but after further discussion, they agreed to come Monday morning. On Monday, three people came back again. They went onto the roof and told me that the capacitors appeared to be leaking oil and suggested that this might be why the unit was not operating. I asked them to replace the capacitors, but they refused and told me to have another company do it. Then, somehow, they were able to get the A/C operating again before they left -- without replacing the capacitors they had just identified as the possible problem. What made the situation even more frustrating was the billing. The owner had told me by phone that he would not charge me for the return visit, but I was later charged for it anyway. The customer service was just as troubling as the technical experience. During our conversations, the owner called me a "dangerous customer." He also told me that because my A/C systems had supposedly not been maintained for 10 years, they would all eventually fail, that repairing everything could potentially cost around $300,000, and that I should consider selling my business quickly. I called an HVAC company because I needed an air conditioner repaired. I did not call to be talked down to, have a working A/C unit left switched off, be told to hire another company to finish the work, be charged after being told I would not be charged, or receive unsolicited advice to sell my business. I own and operate a restaurant, so reliable A/C service and professional communication are extremely important. Based on my experience with Avery's, I will never use this company again and cannot recommend them to other business owners.

Called at 3 pm on a Thursday and had Allen HVAC Services come out to diagnose why my house wasn't…read morecooling. They arrived by 4:30 and were able to have my house cooling by 5! Keith was very thorough in figuring out the problem, checking over my system to make sure it was running at full potential, and explained what all was done in full detail. Pricing was fair and service provided was excellent!

Very happy with the service provided by GO HAP. They not only replaced my garbage disposal in a…read moretimely manner but also fixed the positioning of the original pipes so the sink wouldn't clog. They also replaced the bathroom sink pipes. The job was done in less than 2 hours and no mess was made. Prices seemed fair. Thank you for all the help!

This is only information from someone that received a quote (Quote 813142) and did not purchase…read moreservices from this company. I am rating a 3 because I chose not to go with this company due to their very high price and some information that I was given by the person that came to my home that I have never heard anyone else ever say in person or on the internet. Here's the story. I was quoted $3300 (parts and labor) to replace a 20 gallon tank hot water heater and add a flood stop valve. Now I've had a 40 gallon water heater replaced before at a different house and it only cost me $1300 (with parts and labor) so I definitely had some sticker shock. Maybe that's normal now, but I'm not sure that labor inflation has gone up this much in 5 years. Maybe it has though. . . (Doesn't look like it when I check homedepot.com though). Second, I was inquiring about maybe going tankless because I have an attic mounted water heater and I would definitely like to not have to worry about losing a ceiling one day because the tank fails. The person from this company was vehement that tankless water heaters use more electricity than tanked water heaters. What? Isn't the whole point of tankless water heaters that they use LESS electricity? Hasn't most of Europe switched over to tankless because they use less electricity? Doesn't the US Government's EPA say that tankless units use 34% electricity on average? What is going on here? Whether the company stands by this claim or denies that their guy said it. . . I would never go with a company with such suspicious pricing and that makes such suspicious claims about energy usage. YMMV.

Joe is the bees knees. He's very quick to answer/return…read morecalls and he's always been able to get us serviced within 24 hours, which is a game changer when we're talking freezing cold or sweltering heat..because that's the only time something doesn't work..right? Right. Prompt, professional and consistently very reasonable in price - I highly recommend Air Central HVAC!!

Seriously, CALL JOE. He's been our guy for quite a few years now and he is always knowledgeable,…read morekind, very reasonable, and very responsive. Especially in light of the current world situation, Joe is very careful and conscientious of others. He was able to replace our fan motor and zone control board quickly and now we are grateful again for a working air conditioner. Summer is coming, folks. Joe is your guy. He's also always super patient with my two little girls which really speaks to how patient he is with adult clients too. Thanks for helping us out again, Joe. We appreciate you!

We called Hot & Cold one evening. They were able to come the same day. The technician was very…read moreprofessional, knowledgeable and fun to talk to. The poor guy was working through our dogs' excessive barking. He was considerate and it didn't even seem like our dogs bothered him. He was able to fix our thermostat quickly and at an affordable price.

These guys are amazing!!!! They came out and installed my…read morenest thermostat and they took the time to show me how it works and everything. They were prompt, professional and best of all their price was very reasonable. I called other companies and they all tried to charge me an arm and a leg but this company had the lowest price. Highly recommend. A+

If youre in need of someone to take care of your AC and heating problems and you want someone with…read morea lot of experience ,then call Ryan at Penacruz heating and Air and you wont be dissspointed.i am very pleased with the work ,he explained everything very clearly.Honestly i dont think i'll ever use another AC company.

He came out quickly and fixed the problem even faster. It was an issue with the A/C unit…read more Definitely recommend.

Our A/C system suddenly stopped cooling in the last hot days of this year. To come out and…read morediagnose, we contacted the company we had a contract with. They determined it was a freon leak from the condenser coils and recommended replacement. On a recommendation for a second opinion, we contacted VIP Air Conditioning. We were more impressed with Steve and VIP Air. He provided options from replacing just the coils to replacing the system. Since the system is old, we opted for replacing it and chose VIP. Their pricing on a superior Trane system was less than the other company's pricing on a Goodman or Amana. The techs were here on time and performed an excellent install. The guys were professional and didn't waste any time getting the job done. The new system doesn't just perform better, it looks neater and cleaner than the old one. We're very pleased with VIP and highly recommend them.

I have used VIP for many years both on my home and on my rental. They are always on time and do a…read moregreat job. Highly recommend them.

I have been having trouble with my A/C and had two different quotes. The second one told me it was…read morean electrical problem with my breaker box and I needed to have an electrician come out and look at it. After two lousy a/c guys I was worried about what these people would tell me. They guy listened to me and knew I was going on day 2 without air. He came out checked all the electrical circuits and told me my breakers were fine. No extra charge, no taking advantage. He also recommended a reputable A/C guy that I will be calling next! Finally a trustworthy repairman!

Good service from this company. Replaced a bad ballast in a fluorescent kitchen light fixture…read more Discount for seniors & vets. Recommended!