1. Air Power Plus

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Ocala, FL

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Air Power Plus

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

Services - Air Power Plus

Appliance repair

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Mr. Appliance of Marion County

Mr. Appliance of Marion County

(34 reviews)

Timothy came out to check out our Samsung electric dryer we bought from Lowe's. The dryer stopped…read moreworking. The electronics were fine and the drum would not spin. The internet told me it might be an idler pulley. The initial appointment was created over the phone. That phone call was followed up with an email. I received an email and text appointment confirmation later that same day with a photo of the tech. The next day, I receive another email and text that Timothy is on his way. The internet diagnosis was confirmed by Timothy. He quickly gave us some options and pricing. We opted for the roller belt kit (new wheels, belt, and idler pulley). We liked the confirmation emails and text. Having a photo of the tech is awesome. We hope to never need an appliance repair. If we do, we will call Mr. Appliance of Marion County.

Service technician came to service my Viking Appliance. Claims parts and service is no longer…read moreavailable due to age. I called Viking directly and was able to order the parts directly from the company. Mr Appliance charged me a diagnosis fee, just to tell me they will not be ordering parts because they are sold out world wide/not available due to age of the stove. I strongly do not recommend Mr. appliance , the only reason I contacted them because Viking listed them as the only repair certified technician for the area. I contacted Viking directly and let them know that Mr. appliance of Ocala needs to have their certification revisited or reevaluated. I've tried to call Mr. appliance to speak to a manager or supervisor to ask for a refund or some type of compensation because I wanted my stove fixed based on what Viking put as a reputable repair service business , Mr. appliance refuse to repair due to not being able to order parts. I ordered OEM parts directly from Viking, there was no valid reason not to service my stove. At the time of this writing, I am still waiting for a manager or supervisor to explain to me how I am able to order OEM parts, but their service technician claim the company cannot. I have my invoice with the technician notes , including my invoice for parts purchased from Viking Directly.

Air Power Plus - homeappliancerepair - Updated October 2026

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