Our clothes washer stopped working properly and we made an appointment for Manny to come and…read moretroubleshoot. He arrived during the prearranged window of time and started investigating the problem. Unfortunately, the part needed was pretty expensive and we decided to purchase a new washer for only $200 more than the repair total would have cost. Manny is thorough, honest and we will certainly call on him in the future for any appliance repairs we may need. Great experience! Thank you!

This is a good business. He came out to do an estimate and returned on the holiday. I'm an older…read morewoman and it's difficult to find a business that does not pad the bill He was prompt and answered my questions. He said if anything went wrong to give him a call.

The worst!! I got an evaluation of my GE dryer, which was not removing the water from my clothes…read more The owner, Eris, claimed it needed a new pump, which would take 3 to 5 days to get in. I paid a $99.00 service fee. SEVERAL WEEKS LATER, he returned. After half an hour, Eris informed me that he could not remove the front panel--it had rusted onto the connectors--which were PLASTIC!! And he did not want to damage the porcelain. A general contractor, I got him some wood pieces, to protect the porcelain, while supplying sufficient force to pry the panel up and off without damaging it. He then asked if I had a mallet, which I provided him. He failed to budge the panel, insisting that these brittle little plastic pieces prevented the panel from coming off. Ridiculous. There had to be metal screws or other substantial fasteners, which he had missed. I suggested that he call GE Tech. He agreed. He lied. Then, to my shock, he and his assistant tried to sneak away around the back of the house without even speaking to me!! I confronted Eris, already in the running vehicle, to sign a statement that he was unable to repair the dryer and would refund the paid charge, as he had promised. What incompetence and deceit. After they left, I discovered that they had cracked the porcelain in two places, trying to pry the panel off with a screwdriver!! And never said a word!! Liars, incompetence, and deceit!

Eris was very helpful and quick with the service. We recommend this technician to anyone.read more

Called to have David come to repair our oven. We did a little "troubleshooting" over the phone…read morebased on what I felt the issue was. David showed up the next morning with replacement parts in hand and solved our issue. Very pleasant, efficient and reasonable. I Highly recommend you give him a call.

Excellent service. His labor rate Is a little pricey but he arrived on time and installed the ice…read moremaker quickly And was in his way.

Wilfredo was extremely professional, punctual, and polite. Completed the work in a timely fashion,…read moreand followed up to ensure everything was working properly.

GEO Appliance & Repair was contacted by my warranty company for a second opinion on a Fisher Paykel…read moredishwasher that the first repair company was clueless about what to do after their initial repair service didn't solve the issue. GEO arrived within 24 hours of receiving the job order, and within a short period of time, the unit was running like new. Great service and great technician ... thank you Giovanni! I've asked my warranty company to put this vendor at the top of their list! Deb F.

It's 9:00 at night and Geo is here making sure our dishwasher works properly. You just don't get…read morethis type of service anymore. We are so appreciative of Geo's professionalism, his dedication and his kindness. This was work covered by our warranty and Geo was the only company who would come out to our rural area to complete the job. THANK YOU!

Great service with a smile. Robert found that my flap was stuck on top of the vent when he went up…read moreon the roof. $75 is reasonable; don't wait too long like I did by wasting electricity, putting myself at a dangerous risk and overburdening my new dryer...not smart.

Responded quickly to our service call. Ordered the necessary parts and installed professionally. We…read morewill definitely keep them as our go to for any future needs.

Service technician came to service my Viking Appliance. Claims parts and service is no longer…read moreavailable due to age. I called Viking directly and was able to order the parts directly from the company. Mr Appliance charged me a diagnosis fee, just to tell me they will not be ordering parts because they are sold out world wide/not available due to age of the stove. I strongly do not recommend Mr. appliance , the only reason I contacted them because Viking listed them as the only repair certified technician for the area. I contacted Viking directly and let them know that Mr. appliance of Ocala needs to have their certification revisited or reevaluated. I've tried to call Mr. appliance to speak to a manager or supervisor to ask for a refund or some type of compensation because I wanted my stove fixed based on what Viking put as a reputable repair service business , Mr. appliance refuse to repair due to not being able to order parts. I ordered OEM parts directly from Viking, there was no valid reason not to service my stove. At the time of this writing, I am still waiting for a manager or supervisor to explain to me how I am able to order OEM parts, but their service technician claim the company cannot. I have my invoice with the technician notes , including my invoice for parts purchased from Viking Directly.

Exceeded my expectations. Scheduling online was simple and William arrived at the promised time…read more Inspection and repair were completed quickly and all is well. William was a pleasure to deal with and made our first experience with Mr Appliance of Marion County a great success! I certainly will use them when needed in the future.

Shout Out to Steve & AJ for their assistance in a recent repair of an older Microwave. Quick…read moreturnaround and a satisfied customer. I also had them repair a ceramic cooktop a few years ago as well. Highly recommend them.

This place is the best place to get your appliances. Stephen listened to what we wanted in space…read moreand color. We went down and he showed us 4 possibilities to fit out needs. He took the time to show us everything about the Refrigerator and Washing machine. We are getting the appliances in 4 days, not like the box stores telling us 4 to 5 weeks. THANK YOU GUYS. You're the best. 5 stars from southwest Ocala. Several days later Angel and Will came to installed They had both the fridge and washing machine installed with in less the 30 mins. That included operating instructions. Those 2 guys where fantastic.

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

Telephone is always busy, scheduled time and date via their web site…read more Received text confirmation yet no one showed , still havent. Tried to call yet phone rings busy.