I have two units that were installed by Air Dynamics. Both are excellent. One is now 2 years old and the other 1 year old. The girls in the office are wonderful and are always a joy to do business with. The crew that comes to install and to give the semi annual service are great. Nice guys, polite, and always clean up after they are done. I highly recommend this company. By the way, they are also very reasonably priced compared to other companies. read more

got out of bed on Saturday morning and the house was chilly which wasn't really a bad thing but when it wasn't getting warmer by noon I called the office. I briefly explained my situation and was told a service tech should be out shortly for diagnostics... and he was! the tech was efficient and courteous and practicing plague protocols which is always appreciated. a little chit-chat then re-reset the breaker and the unit turns on, mostly... apparently there's a delay between 'power' and 'function' because Michael shut it off after a few minutes reporting a high current condition. shines a flashlight around and pokes about some with the meter... some parts come out, some parts go in and next thing you know we're back online with heat, yea! check the discharge temp and thermostat function to make sure everything works like it's supposed to, and we're done in short order. and it wasn't so spendy either (yea again!) while I had his attention I asked Michael about replacing the unit and doing a little duct work under the house (why should I get dirty when they're going to be here anyway?) he took a look at my system and gave me some numbers; it's gonna cost about the same for gas or electric so we'll see how that plays out in the spring. meanwhile I've got no complaints except for the plague stuff and being on eastern standard time instead of Tulsa Time. to all y'all at Air Dynamics, thank you for a job done well! read more

My experience from the very beginning has been top notch. The ladies that answer the phone and schedule the appointments were very helpful and pleasant. The service tech that diagnosed our issue was very knowledgeable and helpful. Finally the installation team, lead by Andrew did an excellent job with installing our brand new HVAC system. Andrew was very helpful and an excellent brand ambassador for Air Dynamics. I highly recommend this company and will continue to use them for all future HVAC needs. read more

Air Dynamics installed a new HVAC in my 104 year old family home. This was a FULL install as no central HVAC was in the home prior. They took time to preserve, and protect my home. The entire staff was wonderful, and informative through all processes. The install has saved me thousands already! I will never use anyone else. read more

Needed an hvac company to come out right away as it was 100 degrees this week. They were able to accommodate and make it out to my house within an hour of when I called. What started as a very bad situation, was lessened all the way through. To begin with, Josh made sure we understood everything along the way. What could have been a very expensive repair on a fairly new York ac system, was checked on to determine it was covered under warranty. Keep in mind, they did not install it. Josh did all he could do to make sure we had cool air at night, and said I will be back in the am. Which he called to check in on us, and then arrived when he said he would. Josh came out 2days later, with the warranty part and spent 6 hours getting our system back up and running. Again, explaining everything along the way. Lastly - I would highly recommend them for their service agreement. They are fairly priced, but most importantly, they actually clean your coil while they are their. In fact, I was told it is the first thing they do. Most companies do not include that in your service agreement. Which is why I left the company I was using. Air Dynamics is based here in Mooresville. Support your neighbor. Support an honest, hard working company. You will be glad you did. read more

We recently moved to Mooresville from out of state and hired Air Dynamics to service our HVAC units. If you are looking for good quality, good value and professional service - I highly recommend this company. We just had a new heat pump / air handler installed by them today and the crew that came were friendly, on-time, and efficient. Cleaned up spotless after the installation. The office staff is just as friendly and accommodating. It's rare to find good service and a responsive company these days - Air Dynamics is top notch! read more

Water was leaking from an attic furnace / AC unit. I had it repaired by another firm previously but it obviously wasn't done properly. Brandon spotted the problem immediately and replaced the drain line. He also supported it properly, tested it for proper drainage, and installed a couple of fail safe water sensors that should have been there in the first place. Had that been done before, it would have prevented my ceiling water damage. Yeah, big markup on parts, but everyone does that these days. It's worth it to get the work done properly. read more

Service was very fast, I called in the morning and they had a tech at my home later that morning. According to my fiancee they were very courteous and seemed professional. They were also to me when I called to request service. My equipment was also fixed in around 30 minutes. My problem comes with how they deceitfully handled the billing, quoting and consent part. My fiancee is not the owner of the property, nor is her name on any documentation associated, nor did she call to request the service. They asked her to sign for consent for a quote to proceed with work, none of which had I been called or asked about. I get an email for a $430 bill for which involved around $50 of parts and 30 minutes of labor. She also paid them on the spot, so I now have no leverage and Air Dynamics got what they wanted and have no interest in assisting me any further. The problem was that I could have fixed what was wrong had they just called and told me the diagnosis. This would have cost the $85 service call. They chose to get consent from someone ignorant of anything HVAC related and not able to legally give consent. How they went about it has shades of the sexism you get when an uninformed female goes to a mechanic for work on her car and gets grossly overcharged just because she doesn't know any better. I have asked for a bill adjustment, and they said no. I will never recommend their business to anyone, quite the opposite. I understand businesses have overhead and need to make money, but being deceitful and/or grossly overcharging is never the right way to do things. read more

This company does not even deserve one star. If your unit is old and has issues they will deny you service. They will use the carbon monoxide scare tactic to their advantage to sell you a new unit. Be very careful when dealing with this company. They are not for the customer but for themselves. Be prepared to spend a lot of money if you use this company . read more

This company is horrible. There pricing/quotes are deceitful. They don't even bother to call to check up on you, to see if your unit needs it yearly/6 month service or any parts, etc. I'm paying monthly on a unit that they installed, plus a warranty and they can't even bother to do a check up. But they are happy to take my money. Sad thing is that they came highly recommended. I definitely learned my lesson with this company. read more

Prompt service and probably honest but high markups on hardware - like 10x retail. I would use again but I'd probably purchase parts elsewhere. read more