Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00…read moreto ship though. A bit more than expected Vannessa hanlon

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

Easy! Thank you Anthony. Your help was well received…read more Went in to have some paperwork notarized for my 95 year old mother in-law and you can imagine all the things that could go wrong. Her age, hearing, eyesight, mobility and language are just some of the things that are always taken into consideration when getting things like this done. Anthony took care of business with a respectable humor and grace for a young man. His kindness was not lost on us. The easiest notary appointment ever with grandma. Last word...perfect.

Talk about a diamond in the rough. I was looking for a notary, and was referred to this place by…read moreanother shipping store. I called and sure enough, Teryn, is a notary onsite. So, I went in with my papers and UPS sticker and she did it all for me. They even provide you with copies you notarize for free. She was super friendly! Other places charge for ridiculous things like a piece of tape to shut a box. They have everything in here. They're able to ship with all the major shippers. They also, make keys, computer rental, and even have ice cream. I wish my pictures were better, but I was trying to be inconspicuous. You should definitely check this place out! Always support local!

I absolutely LOVE Bear Postal! Especially the owner Jessica! She is amazing! Always so helpful and…read moreknowledgeable about all things shipping! She's also a notary and went out of her way to help me get a very important document notarized in time with extra copies of everything for my records. The store is adorable and they have so many awesome key option! I will definitely be going back soon to get my keys made! This store is fantastic and its great to support a local family business! Also it's great to have a one stop shop like this for everything you need be it PO Box or just simple shipping. What stands out the most is the fabulous customer service. Even during the holidays where they are at their busiest they are still all so kind! Way to go Bear Postal!

Very quick response time from Laura. We were able to get an appointment on the same day, and she…read morewas prompt, and efficient, so we could get the documents signed and ready without a lot of back and forth. Would definitely recommend Laura for any future notary services.

Laura was professional, efficient, and courteous. She made the process easy and stress-free. I…read morehighly recommend for anyone in need of reliable notary services.

The staff here is the best…read more They go the extra step to insure you get the best shipping for your money, with the missing element in most stores; the human touch. Liz, Royce, and the whole operation is just a pleasure to work with.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

They are a good store staff is helpful with my needs. They…read morehave almost everything I always need.

Absolute clown show of a store. I walked in to make a simple Amazon return with my trained service…read moreanimal, and the guy at the counter looked like customer service had personally wronged him. Miserable doesn't even begin to cover his attitude. I approach, and he barks (pun intended) that they "don't allow dogs." I explain--calmly--that he's my service animal. His genius response? "Even service animals pee in the store." Excuse me? I remind him again that it's my service animal, and he doubles down with, "Well we don't allow dogs so IDK." The ignorance is staggering. The incompetence? Impressive, honestly--it must take real commitment to be this bad at your job. This wasn't just rude, it was an ADA violation in real time. Hope they enjoy the lawsuit headed their way.

Do not like this location employees are very rude. Lines are always long. When I got up to the…read morefront they did not have tape , they said I could buy tape to close my package. Every time I come here the employees do not seem happy and have an attitude.

I got my locker key but it doesn't work every time I contact the post office here I get hung up on…read more Is this how you do business. I need your delivery person to open up locker #1 so I can get the items out.

I have been a box holder for 8 years and pricing has gone up consistently every year…read more This week we ordered medication from Kaiser and the staff handed it over to a stranger who took it home. This is a 90 day supply, retail cost about $3k. Only after losing my marbles did they get busy and start trying to figure out where it went. Life saving heart medication. Asked for a manager or owner call, NOTHING. Do better!

It smelt like lavender and shipping bubbles upon entry. The service was very hospitable and it is…read morealways neat and orderly when I use this company.

This is one of the places that always greet their customers with a smile. Twee was so helpful with…read moremy Amazon return. I wasn't able to get my phone to pair with my printer, so Twee took care of printing up the return label for me! Also, I never have to wait long in line. They are also located in a convenient location. Same parking lot as Walmart.

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

It is close to my house…read more Bad news? Poorly staffed and poorly run. Trying to get anything done in a timely manner is impossible. I stood in line for 20 minutes. It is ridiculous.

My husband and I went into this OfficeMax on a Sunday afternoon. We were purchasing a counterfeit…read morepen to confirm the cash we would be receiving from a travel trailer sale was not counterfeit. Zed was the person that helped us. He was so nice! He went above and beyond to help us. He even took us to a register to show us exactly how to use it. Showing us where to look and where to find the markings on the bills. The customer service we received from Zed was excellent! It's so rare to find this kind of customer service these days. Thank you!!