The staff is professional and courteous. Whenever I've needed anything, they've taken care of it…read moreright away. I'd rent from them again in a heartbeat!

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.

Just moved out of this complex. It was ok, but not the greatest. Loved the layout and location:…read more I moved in December 2022. Prior to move in, I hired movers and got permission for the moving truck to park in my spot over night. During arrival, the leasing office said they didn't have room for my moving truck. I work a very demanding job and needed the truck left over night. What was I supposed to do with all of my stuff? I ended up parking the truck in my assigned spot for the night. Moved in and the dishwasher didn't work. Flooded the whole entire kitchen but they fixed it. All other applances worked great. They enter the apartment on very short notice. Like 1-2 days notice on your door. I was out of town for work for a week and they came in to replace the bathtub/showerhead appliances. Everything was left a mess and they did a terrible job. Left cracks in the wall. The complex went downhill. Trash not being picked up, ants, thugs breaking into cars, damaged structures not being fixed Moved out in October and they have new management. Very nice people but super unprofessional. Cussing, showing up late, and lack of communication. I'm glad to be out of there but it could have been a lot worse!

The property manager Kiylea is an absolute nightmare to work with. She is very combative and rude…read more She's had a history of very poor property management and somehow keeps getting jobs. This place is ridden with issues. Every appliance breaks down and mold is everywhere. She wastes company funds on security and lawyers.

We are currently going through the application process for a rental with Mark Brower Properties…read more Their staff has been very responsive and has maintained communication with us through the entire process. Thanks Avril for all your help! We look forward to renting with you!

Attention Property Owners, Mark Brower Properties has the existing tenant do their home…read moreinspections. I'm still finding damage done by a previous tenant two years after move-out.

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

I've been working with Allyssia Chaparro as my property manager at the Fort Lowell Phoenix office…read morefor 15 months now and it's been a great pleasure! She's reliable, attentive, customer-oriented, and trustworthy--exactly what you want if you're not able to keep an eye on your rental property yourself. She's been managing a 3 bed 2 bath in Laveen for me since last August, and she worked us through bringing on a first renter, giving the house a facelift (paint, landscaping, professional photoshoot), and lots of other fixups (A/C, window screens, broken dryer, garage door, leaking sink, HOA things). I was notified, things were taken care of, and I didn't have to do anything other than weigh in on a couple important decisions. I've really appreciated that, when problems arose with the property, she communicated them to me promptly, clearly, and with a plan of action already in motion unless it needed my authorization. It's wonderful to be able to trust someone and have an agent that is taking care of your business for you. I highly recommend working with Allyssia!

Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

Brian was helpful from start to finish and even after we closed on our house! throughout the whole…read moreprocess he was there to help with any real estate questions we had and made the process of getting our first home the smoothest process! He helped point out things we wouldn't notice, was always on top of things and made sure to make what we wanted in a home a priority! of you need a real estate agent that you can actually talk to and responds FAST, Brian is your guy.

Brian has been both a property manager and realtor for my family. He is a true professional by…read morebeing hard working, patient, knowledgeable, responsive and resourceful. He also always finds the best tenants. I highly recommend him, you won't find a better person for the job.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Laura was great. Very knowledgeable, took the time to answer all my questions and concerns. I feel…read morevery relieved to have her manage my property. she took the time to assure me I was comfortable in my decision. Very prompt in answering questions and returning phone calls.

I'm so thankful having Laura. She is so helpful to me in renting a place which I can call home. The…read moreproperty which I looked at is so amazing, I look forward to moving in real soon.

My wife, two dogs, cat, and I have called Liv Ahwatukee home for two years now. We have been…read morethankful for how wonderful of a place this has been to live. We actually signed a lease without being able to tour the facility as we were living out of state and this was the only complex that allows three pets on the lease. We hoped for the best and found this place exceeded our expectations. Our dogs love the dog park and we love being so close to restaurants and stores. The complex brings in food trucks most Friday's and plans events for residents and their pets. I am a big fan of the secure package box out front as a past apartment I lived in had all boxes delivered to your door. Most of that stuff got stolen if you weren't home when it was delivered. I am glad to not worry about that here! The front desk staff has always been helpful and pleasant to work with and the maintenance people are prompt in the responses to requests.

Liv Ahwatukee is your next home! We started looking in the Summer and ended up becoming new…read moreresidents in the Fall. We looked all over Ahwatukee, and although there were a few places that tied with Liv, if it wasn't for Alexis, we wouldn't have moved in. From the very beginning, the front staff, especially Alexis, was incredible. She kept us updated on specials, followed up consistently, and made the whole process smooth and enjoyable. Alexis truly went above and beyond! Now as residents, it's always a pleasure seeing her and catching up. Outside of a few minor things that needed fixing when we moved in, which is pretty typical, the maintenance staff handled them promptly and even left helpful notes for us afterward. The property is clean and well maintained. The location is fantastic - close to grocery stores, schools, and just a short drive to downtown Chandler. The community offers plenty of events hosted by Liv and sometimes by residents themselves, which makes it feel welcoming. The complex itself is beautiful, almost like living at a resort, and the added resident perks make it absolutely worth it. We're happy to call this place home!

Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

Screen better so tenants aren't drug dealers and terrorizing neighbors! Also, not replacing carpet,…read morehalf assing cleaning and not replacing filters and not fixing a rental is ridiculous, especially when asking exuberant rental prices! Also when neighbors call to alert you to violations hanging up on them is not a good business practice!