Adam and his crew arrived on 24 September and started just before 9am. The job was slated to last 2…read moredays. They were done by 6PM. Any issues (which I did not notice) were handled quickly and efficiently. I was briefed on all the warranties and given paperwork for them. I have to say one of the best group of installers I've ever dealt with. I will recommend Square Oaks to anyone even if they don't ask. And I will also tell them to ask for Adam and his crew. No offense to the rest of them.

I hired Square Oaks for a large patio door and window project at my lake house. Unfortunately, this…read morehas been one of the most frustrating contractor experiences I have ever had. The patio door was purchased on October 25, 2025, and the window was purchased on December 19, 2025. Square Oaks' own written "What to Expect Next" document states that, following inspection, products would take approximately 6-8 weeks to arrive at their warehouse, with installation scheduled once all product was confirmed. Instead, this project dragged on for approximately 8-10 months, with repeated problems along the way. After several interactions and full on arguments with the owner, Rick Rajchel, showed me where his moral compass lies by offering me a full refund verbally and then in writing (a week and a half later) emailed me to say I was trying to get money out of him and all he would do is a 10% discount. The window installation in particular has been a nightmare. The window was initially installed in a manner that did not accommodate the siding, requiring Square Oaks to return and adjust the installation. During that adjustment, Square Oaks broke the glass. They subsequently ordered replacement glass, which was also broken. Another replacement was ordered, and that glass was broken as well. So after multiple attempts, I am still left with a large window that is visibly broken and unresolved. What has been equally frustrating is the lack of communication and accountability throughout the process. I was repeatedly required to follow up for updates, and at one point the owner told me he was personally handling the issue. After not receiving the promised follow-up, I had to reach out again simply to get an update. After explaining the history of the problems, I spoke directly with the owner, who verbally told me he would provide a full refund for the window. I relied on that conversation as the resolution to the issue. However, when he subsequently put his position in writing, he reversed course and offered only a 10% discount on the entire project while continuing to charge me for the window. The response has now been reduced to telling me that the broken glass is simply a warranty issue and that I can either accept their offer or pursue arbitration. For me, this isn't about refusing a warranty. (Which it clearly states in their warranty clause that damage during installation DOES NOT CONSTITUTE A WARRANTY) It's about the fact that I paid for a properly installed, functioning window and have instead experienced repeated installation problems, repeated broken glass, significant delays, and an enormous amount of time spent following up with the company to get problems corrected. I hired a professional company because I expected them to manage the project professionally. Instead, I feel like I have had to manage the contractor throughout the process. I would strongly encourage anyone considering Square Oaks to understand exactly how defects, installation damage, delays, warranty issues, and disputes are handled before signing a contract. This is just part of my experience- I didn't share the issues from the patio door. Highly recommend you do not buy from this company. .

We hired Duncan's Heritage Construction to do some remodeling of our kitchen. They moved some…read morecabinets, built some shelves, replaced the countertops and the flooring, and painted the entire kitchen. They also fixed a pocket door and got and installed a custom made hand railing for a step area that was unusual in size and style. Everything they did was quality work with quality products. They were clean, polite, and friendly. The work was done in the time frame they said it would be done in, which was very important to us. The cost was fair and competitive. I would highly recommend this company and will use them again for future projects.

We hired Dunan to replace ALL the windows in our home. This was thousands of dollars. The quote I…read morewas given and signed for by both myself and Duncan was not held. They charged me an additional $600 to repair the front of my house where I had an overhang. I asked several times about the cost and stated this is the full amount and was told yes, they would not charge any more than what was on the agreement we BOTH signed. Well that didn't hold up and we ended up having to pay $600 more. My front picture window was defective so it needed to be replaced. Twice it was replaced and broken. The screens for the front larger picture window don't stay in and fall out with the wind. The smaller window in the living room doesn't open all the way and opens very hard. My trim in the kitchen window was damaged and there was a large gap in the wood. I had to ask them to come back to repair it and you can still see where the gap and discoloration is. I would not recommend this company to do work for me again and would not hire them again. I tried to discuss this with the owner, Micah, and got no where. He wouldn't refund the $600 or even part of it. I have also asked for a receipt for the additional $600 I had to pay and two months later I am still waiting for the receipt, even though I was told that would not be a problem to get the receipt.

Everything about the experience was very good. From when John came to give us an estimate, he was…read morevery friendly and polite. He treated us with respect and explained the product well, he was not pushy but answered all of our questions respectfully. The crew that came to do the installation were respectful and professional. You could tell they have been doing this a long time and enjoy what they do. When they were done everything was cleaned up and you would not know they were here. Except for the beautiful no windows and patio door. Am very happy with the quality and value for the money. Will definitely recommend them to everyone looking for windows.

Our bay window in our living room broke. As a first time home owner I had no clue where to start to…read moregetting it fixed. We were referred to them. Jon was so nice to work with in getting measurements and explaining things to me. We got a date and I was expecting it to take the whole day being such a big window. They got to my house at 7am and were leaving at 930. Mike and his team had me blown away at how quick they did it. They were all very nice and explained everything well. Would highly recommend.

I've employed Jarret 20+ times to work on my house inside and out…read more I have Seaco windows, they rotted and so did the sliding glass doors----------tons of money, I had another company replace all to the tune of over $20,000. The replacements continued to leak and they leaked like a waterfall. Jarret came, spent one day, caulked the windows, all are now perfect, not one leak. I am so very grateful to have Jarret and his skills in my life, but first, let's talk about his character. Jarrett is honest as the day is long and he is the MOST intelligent young man I have ever met. He seems, almost ALL the time, to know how to fix, repair, replace ( and does so with a sensitivity to your dollar being spent) ANYTHING, and I mean anything. Afterward, I never have any trouble. If, (and it is rare) that, he does not have the answer he searches and researches the answer to locate the best fix, replace, replace. Jarret wants to please and works to do so. My father used to say that when one works in your house and cleans up after themselves, that is the mark of a good tradesman and one who cares. Jarrett always leaves the area spotless. He is sensitive and really cares about doing the very best job. I've owned Door Count Realty, Inc. for 34 years and am a very busy REALTOR. Not bragging and just stating that as a very busy REALTOR, I have many buyers and sellers a year that need the skills in which Jarett possess. I have referred him over and over again, and all I ever hear is how grateful the client is to have received his name to assist them. I will continue to refer Jarret. Connie Erickson

We hired Jarret to adjust our 12 year old Kolbe casement windows because he was recommended by…read moreLamperts, the dealer where we had purchased the windows originally. I had to put Jarret's visit off twice because the lake flies were so thick, we couldn't open a window for even a second. Fortunately, he had some flexibility and could accomodate our schedule. He did a expert job and the windows operate like new. He also addressed an intermitent leak at our sylight. We were building/installing a new custom door and ran into trouble when we discovered that the door was warped, so we called Jarret for help. In addition to the warp, there is a difficult transition between the inside of the house and the porch that was a challenge. i.e. not a transition that a regular threshold could solve. Jarrett built a custom threshold and trimmed out the door in a way that conceals all the problems. We were impressed beyond words. Jarret is detail-oriented perfectionist. An excellent choice for complex projects. We give Jarett our highest recommendation.

They don't fix flooding issues. The manager will promise solutions while charging over $5000…read more Find another company that can actually repair your basement without charging a small fortune!

Did wall strengthening and waterproofing basement wall all aspects went very well and quality of…read morework was better than expected

We live in an old farmhouse with a basement that's not exactly friendly. We decided to go with…read moreSure-Dry to spruce it up a bit and make sure everything stays dry. So far they've been great for us. The most recent example was today. I had spent the entire morning trying to get our sump pump to work, and had tried everything to thaw the pipes. I had come to the conclusion that maybe it was the pump itself that was having issues, so I decided to give them a call. The person I spoke with was very friendly, knowledgeable, and professional, and had someone sent out same day to take a look. I believe his name was John and he was excellent. Super friendly and knew his stuff for sure. In the end it did turn out to simply be frozen pipes, but John took care of it, and not to mention had to work outside on the coldest day we've had in a long time. Excellent job, Sure-Dry, keep up the great work!

8/6 2025 Had kelly from sure dry service my sump pump and clean out system .He did a outstanding…read morejob had a world class attitude.

Zero stars! They stood us up twice. No call or no show. We called them both times 30 minutes after…read morethey were supposed to arrive and they had zero explanation. Even tried to reschedule as life happens but no show again. Don't go with this company. Horrible!! All we wanted was a quote! Thank God it was nothing more.

The windows were installed in one day with follow up the 2nd to do all iside casings and trim. Had…read more1 defected window. replacement should be here in 6 weeks or so. also more casing and trim is needed for the Patio door. The crew was courteous and professional. All answers were answered at the time of install. However, No Post follow up occurred. still had questions. Tammy got Bob (owner) involved and the service department was sent out to view our complaints,1) Window blinds didn't fit, 2) painting needed around the inside trim, 3) siding had black grease on it. 4) scratches on white aluminum door header 5) Electric white awning cord would not stay in the j channel... Presently waiting for a response to schedule the above issues. signed agreement 3/28/23. Install began 7/5/23-7/6/23 Service dept out 7/16/23 to review incomplete issues. Note: Like the product (costly) also feel like the crew overall did well. Now we just need to get this finalize so I can sign off on payment,

So easy to work with. Excellent workmanship. The end result far exceeded our expectations…read more Reasonable price.

We hired them for a complete kitchen remodel, flooring, window, and railing after a house fire…read more Chad ripped us off and did shoddy workmanship. Nothing in the kitchen is level, counter tops already craked once. Kitchen cabinets were terrible. They were supposed to be custom Amish builet cabinets. The cabinets came in with sawdust under the paint and so many dings and dents. They weren't even the cabinets that we ordered. They hung the cabinets at all diiffernt heights in the kitchen. Not one thing is level. So many more things to mention. They put caulk over the entire backsplash after the original grout they put in failed and was failing out. Cracked cabinets during install and then "fixed them" with caulk. I aill attach the many pictures, We have given them 18 months to fix things they ruined and they are refusing to take responsibilty. Chad said he, "went above and beyond." Stay far away from these scam artists. All their good reviews are thier family/friends. The pictures were were shown beforehand, that they have on their website aren't even real kitchens that they completed. They also put dings into our new dishwasher with a ladder and refused to fix it because they had already replaced the vent hood that they dented. The floors were installed the wrong way and hav a weird metal transistion dtrip from the hall to the bathroom because they floor person started from 2 oppsites sides of the house instead of working only in 1 direction. It has been such a mess and Chad and Travis wont answer texts or calls. They also completely ignored us when we have asked for insurance information and the name of the "Amish" cabinet maker.