7 Things I believe you should consider prior to calling Jarret Kellan's company Kellan Home & Window LLC located in Appleton, WI and surrounding areas: 1. He hires convicted felons and leaves them alone with you in your home. 2. Jarrett told me he knew nothing negative about his employee or could think of any reason his employee might go into my closet, yet admitted on 12/20/2017 to knowing his employee was convicted in 7/2017 of a felony for heroin distribution and manufacturing. 3. Both the employee that went through my personal belongings and his co-worker used separate bathrooms despite company policy stating they cannot use clients' bathrooms. 4. As of writing this review, both employees are still working for Kellan Home and Window LLC. 5. Jarrett made no indication prior to December 7, 2017 that he would not be doing the work himself. He showed the two employees the work and promptly left the house. 6. No information regarding the employees' background was given to me from the employer prior to me calling the police. 7. Jarrett's employees left one of the windows they serviced unlocked upon departure and on 12/8/2017 my credit card was compromised. The incident that ended in me phoning the police. Jarrett Kellan was hired on 12/7/2017 to work on three windows and a door in the living room area and one door by the back hall. Jarrett arrived in a separate truck from two other employees. They entered my home, Jarrett showed them the work and he promptly left my home. Within minutes, one of Jarrett's two employees asked to use the bathroom. The employee entered my bathroom, closed the main door, and immediately opened the bathroom closet door. I heard the closet door due to my close proximity to the bathroom. Approximately 1 minute later, he closed the closet door, flushed, and exited the bathroom. About 20 minutes later his co-worker asked to use the other bathroom. After the two employees completed their work and left my home, one window they serviced was left unlocked. Around 6:00 PM that afternoon I left a message for Jarrett stating my concerns. He returned my call the next day stating his two employees were on a job in Door County. He did not speak with the employee that went through my personal belongings for 3 additional days. Both employees admitted to using the bathrooms. The employee that entered my main bathroom admitted to going into my closet claiming he could not find any soap. I immediately texted a picture of two soap bottles and 1 bar of soap sitting on my bathroom counter to Jarrett. On 12/13/2017 I called the police. After reviewing the incident, the officer stated that it appeared to be someone searching for drugs/prescriptions. The officer completed a background check on the employee that went through my belongings and he had 88 records through the circuit court, including a felony for heroin. On 12/20/2017, Jarrett stated that he knew of the felony charges and additional records when he hired him in 4/2017. As of writing this review, the two individuals who were in my home are still employed by Kellan Home and Window LLC. read more

I was introduced to Jarrett Kellan shortly after I purchased a home in Door County in early 2017. His introduction was from highly respected person in the area. Jarret and his crew worked on both the outside and inside of the entire home throughout 2017 and 2018. They had complete access to the home when we were there and when we were gone. We had a complete remodel of one 4 season room. Fans...Fireplace and Plumbing fixtures. and paint both inside and out. I met all of his crew that worked at are home and had complete confidence and trust in all of their dealings. I would recommend Jarrett Kellan for any service you need done. He worked along side his men on many occasions and also has acted as a project manager for other jobs I have had completed. I have had numerous occasions to speak with Jarret on business approaches and employee relationships as I have a business in my are for over 40 years. His attention to detail and employee involvement is superb and hen has always provided complete satisfaction. Gene M Crowe read more

Thank you Jarrett for the excellent service in adjusting and servicing all the windows in my big 30 year old home. I was amazed too how you were able to replace the huge piece of glass in my leaky sunburst window. I'm looking forward to working with you soon to replace another sunburst window. You took the time to explain what needed to be done and I certainly appreciated that courtesy. Your employee who came later to fix a door was also very polite and knew what he was doing. Before my neighbor recommended you to me, I had a couple windows replaced by a very well known local glass company. Within a week, one fell out when I closed the front door and a year later the other one was leaking. Thanks for coming to the rescue with your efficiency and expertise. read more

For the last 5 or 6 years we have been using Jarett and his company Kellan Home and Window for many projects in our home. We have been more that satisfied with his work, his professionalism and his staff. We have also recommended Jarrett and his company to many people who have responded with nothing but praise for his work and professionalism. We will continue to use Jarrett and his company for all of our needs and will continue to highly recommend him. He has always completed the work as requested and as perfect as we have expected. Mike and Kathy Lambeseder read more

Jarrett and two of his employees replaced a window for us this past summer. We needed to raise a window up and replace it with a slightly smaller window. Jarrett and his employees were very meticulous, and the window turned out perfect. They also did a great job of cleaning up when they were done. They were all very polite and kept me informed of what was going on during the process. I would recommend Kellan Home & Window to others. read more

Jarrett is as good as it gets. He was professional, courteous, knowledgeable, and prices were the BEST VALUE. He installed an entire house of windows including interior and exterior finishing better than I could have imagined. I will definitely reach out to Kellan Home & Window for my next project. Just EXCELLENT! read more

I have worked with Jarrett for over two and a half years. During that time period, he has always promptly arrived for his appointments and is always courteous and professional. Jarrett cares about the quality of his work and is extremely focused on providing exceptional customer service. read more

Jarrett Kellan is an innovator and a man of integrity who has the utmost respect for his business, his employees and most of all his customers. With 15 years experience and a growing business, Kellan Home and Window is a company I would highly recommend for your repair needs. read more

Wonderful to work with! Jarrett is a class act! Knowledgeable, affordable and stands by his work. I've used Kellan Home & Window on many of our clients residence. Would highly recommend to family, friends and he's at the top of our list for clients. Lori O read more

We appreciate Jarrett so much and don't know what we'd do without him! He's reliable, honest, knowledgeable, thorough, responsive and trustworthy! He's a hard worker and so kind. We've hired him many many times and will continue to do so. read more

Jarrett is a fair honest hard working man. He has assisted with our windows several times and is super helpful and honest. I would highly recommend his expertise for window work! read more