1. Garage Door Squad

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Neenah, WI

Garage Door Squad

4.6 (9 reviews)
Closed • 7:00 am - 7:00 pm

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Response time

2 hours

Response rate

100%

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Exterior Custom Solutions - Great BEFORE & AFTER for this patio door.

Exterior Custom Solutions

(8 reviews)

So many concerns about the entire process of this from 1) being told the plaster work would be…read morecompleted with 2 coats of mud (not done, only one very poor coat with several areas of damaged drywall where it was filled in with mud and is cracking and uneven in the wall- as pictured), 2) the contractor continuously tracking snow, mud, and salt through my house and carpet when there was another door he could've used, 3) breaking the window during removal and not cleaning it up from the bathroom THEN tracking broken glass through our carpet and dining room (we have 4 small children and a dog). The installer took a break halfway through the day to run and pick up drywall screws (he informed me he forgot them) and left a bedsheet over the 22"x46" opening in the wall for about an hour when it was 20 degrees outside. When we asked the installer about what we were told about the 2 coats of mud and drywall being completed, after checking with and confirming with both the salesman and contractor several times, we were rudely confronted with the contract we signed which indicated they were not responsible for finishing the drywall; at least they left us the bucket of mud to do it ourselves. We were finally given a referral for a mason to complete the brickwork on the outside since it currently has what looks like cardboard (were told that they would give us the contact info for someone they recommend when the salesman was here). Lastly, be aware that you will need to contact the city inspector yourself to purchase and apply for permits since nobody at ECS ever said anything about it until we were scheduled for the install already just one week prior. Would never recommend these amateurs to anyone who wants a job well done, lots of other options out there who would do much better! ** follow up to review (^) from last week, Gary was very quick to contact me and return to fix the drywall. Now it looks great and he even apologized for the installer's unprofessional job.

I was told that someone would be here to measure windows and they did not show up. Called them for…read more3 weeks and never got a reply or even an answer to my phone call. Always had to leave a message. I had also texted a Krystal who was the original person that set up appointment, but she also never answers me back. Not sure this is a legit business. I had given them $100 for my deposit on my contract. Thankfully it was a small amount. Buyers beware.

Mad City Windows & Baths of Green Bay

Mad City Windows & Baths of Green Bay

(26 reviews)

I was approached at my residence by a very polite sales rep for Mad City Windows & Baths services…read more In all honesty, I am making the assumption that based on my location; that they were based out of the Green Bay office but I can't be certain. I provided my information and I was asked if my spouse would be available for the quote / visit the next day. I recognized this as a pressure sales technique and I stated that they would not be available nor did they need to be as I would be managing the project. When I was being "verified" by the call center for MCW&B, I was again asked what my spouse's name was, I again stated that they were not available. I was told by the person on the phone that it was "required" that they be available to provide the quote. Needless to say that I immediately thanked them for their time but that because of their high-pressure sales techniques that I was no longer interested in their services. I am writing this not to highlight Mad City Windows & Baths as a poor service provider. In all fairness I have no idea how well they would have performed their services had they not tried pressuring me into a sales opportunity. But I can say that in my many years with the services industry, that I have never had a positive result nor built trust with a company that used these techniques.

Very high priced high pressure sales approach. Prices are extremely high compared to other local…read morecontractors. I recommend getting other estimates.

Garage Door Squad - garage_door_services - Updated October 2026

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