This amazing company went above and beyond what was agreed upon in our project and did a…read moreoutstanding job! They got us scheduled the very next week and finished ahead of the projected time even though they did more work than anticipated. Very impressed with your professionalism and the whole crew was so friendly! We will be using you again next year!

This evening Desmond was in our neighborhood doing one of their contracted jobs. My wife approached…read morehim to see if he could cut our front lawn quick because unfortunately I had a heart attack a couple weeks ago and I'm not able to do it. This wonderful man came and did it for nothing! We demanded he take the $25 but he refused and said it was on him. I love the Google reviews of this company and I sure hope this reaches the masses because this fine gentleman was beyond what we could have asked for.....a huge ! Thank you so much and we wish you much success. Once again....DESMOND is an amazing man.

Brett Meuret came to my home today to take care of a clogged shower drain. Brett arrived on time,…read moregreeted me in a polite, pleasant , professional manner. We discussed the problem and Brett got right to work. Brett helped me with the ceiling tiles in the basement that had been damaged when the shower overflowed onto the floor and leaked down into the basement. Then he went to the shower and power rodded the drain and discovered a giant wad of hair that had been obstructing the drain. He made sure that the drain was free flowing and then cleaned everything up so it was all neat and tidy. Brett was very knowledgeable and explained everything in a thorough manner. I would happily recommend Brett and Black-Haak Heating and Plumbing for any work of that nature that you need to have done. Everyone at Black-Haak is friendly, professional and they get the job done in a timely and efficient manner.

I had Black-Haak cut down my radiator, and upon a more detailed inspection after they left, Brennan…read morethe tech did not cut the radiator symmetrically under the window. Now I am unable to install my new cabinetry. When I asked Eric at Black-HAAK to come out and fix it, he initially quoted me at $250 to come fix their mistake. When I asked about this, he had to do an "investigation", then came back to me and said he would only charge me $100. To fix their mistake! The crazy thing is, I was about to move forward with $2000+ of work with them. Because of this, I very reasonably asked if they could waive the fee since it was their mistake they were fixing. They then began to ignore me! Completely unprofessional company that does not stand by the quality of their work.

The people at the front desk were so nice and I got in for an appointment right away. Great…read morecustomer service. They were fast and did a wonderful job. Highly recommend

I know prices are up all over, but for the service I have received from Tri-City, I would not…read morerecommend them. I'm looking for another company who can keep their appointments and also not accidentally replace the wrong window in my unit.

ABSOLUTELY THE WORST!!!! I never expected a "chalkboard " finish, however I DID NOT expect big…read moreareas of pooling water NOT related to landscaping issues, many cracks and holes because I paid for 3 inches but got less then 1 in many areas!! Heaving and lifting. We had issues after the first 3 days!!!! They promised to come and look at it after bill was paid in full ONE YEAR AND A DAY- THEY sent out their Pave Solutions ( never did they see the issues themselves after numerous emails, pictures calls and texting) only to be told " it was one of the worst they seen and they couldn't fix it" Pave Black refused to return any messages. Please save yourself the money, time, trust, frustration- look at the reviews and BBB. Feel free to come and see the horrible job they did on our driveway. Their talk is unreal!! Spencer will try to threatening you. John and Spencer are the most dishonest people. Spencer would rather " update his contact annually"- to cover his poor work than strive to do HONEST QUALITY WORK! They did NOT deliver on quality, service, honesty!! They made zero attempt to fix their bad choice of skimping out. Cheated us for what we paid for. I made have been left with a loss of thousands of dollars but I don't want others to deal aa so many have by this group. I wish I could leave all the pictures- absolutely the worst!!

Update to 1star rating: Pave Black Asphalt came back and…read moreprovided a "no-charge" seal coat Spring 2025. I appreciated that they rescheduled a few times due to non-conducive weather conditions. The driveway looks much nicer.

The service I received from overhead doors unlimited, LLC has very professional and fair! I'm glad…read morethat I chose them to work on my garbage door.

I stopped by unannounced with parts in my hand. I walked up to Shay and his crew and explained what…read moreI was hoping to have done. Not only were they happy to help, but they did it without charge. A big THANK YOU to UDU! Signed, A customer for life

We recently had a fireplace installed and were very happy with the overall experience. The pricing…read morewas reasonable for the area, the delivery and installation were completed quickly, and the crew was professional, respectful of our home, and took the time to put down tarps to keep dirt from being tracked inside. My only suggestion for improvement is the billing process--I would have appreciated the option to pay by credit card on the day of installation and receive invoices by email, and including a return envelope with the mailed bill would have been helpful. Overall, we're very pleased with our new fireplace and would recommend this company.

Unreliable Service, Wasted Time…read more I scheduled two separate appointments for fireplace maintenance with Darboy Stone and Brick. The first time, they claimed I had canceled, which was impossible as they had an incorrect phone number on my account. For the second appointment, they gave me a 3-hour window but never showed up. Their failure to show up twice, especially after I confirmed the correct contact information, resulted in two wasted days for me. This lack of communication and reliability is unacceptable.

horrible....!! mike came over and provided me with a verbal…read moreestimate for work i was looking to have done as well as an approximate date as to when he could fit the work in. within several days the number he provided me as an estimate, was still in my head and i was looking for the numbers to be put on paper so i emailed him for a written estimate, which i never received. several weeks later i attempted to contact mike again with regard to the work being done to see if we were still on schedule as well as to inform him that one of the several projects i was looking to have completed no longer needed to be done as my dad had taken over that project. again no response. another week or 2 passed and i send a text message to mike, again checking to see if the work is still on schedule, and again, no response. this is not the way to run a business. if something changes, not replying to a customer is horrible business sense and i WILL NEVER RECOMMEND THIS PERSON FOR WORK ----- QUITE THE OPPOSITE......I TELL EVERYONE ABOUT THIS HORRIBLE EXPERIENCE I HAVE HAD WITH JACOBSEN HANDYMAN SERVICES

I had Mike Jacobson do some repairs to the outside of my house, and was very pleased with his work…read more He arranged to meet with me to see the work that needed doing at a time convenient for me. He was on time and gave me a verbal estimate right then. He seemed very knowledgeable and did the repairs well and in a reasonable amount of time. The final bill came in below his estimate. The repaired parts of the house look great. I will certainly call him again the next time something breaks and recommend him to my friends.

A loyal, family owned business! After requesting their professional opinion about the condition of…read moreour basement after an inspection marked a wall in our basement questionable to today's standard, this company came out after doing a project over a decade ago. The owner educated us and gave us peace of mind that our basement was great, especially given the age. He didn't try to sell us work that wasn't necessary. Their previous work was done in 2008 and still holds up and looks great. No basement leaking or foundation issues. Thanks for taking the time to follow-up. We will definitely use this business in the future and refer loved ones and friends!

We dealt with Andy, the owner of the business, on a deal to acquire some heavy equipment he was…read moreselling, an old loader that he wasn't using any longer. We communicated with him for a couple of weeks, test driving the machine, inspecting it closely, and asking a lot of questions about it. It had a lot of miles/hours on it, but we decided to purchase it fully aware and understanding the issues with it (leaky diesel tank, leaking air from the tires, yet the transmission was good). He was firm on his price, we felt he was being fair, and he spent a lot of time with us during the process. On the day the check we wrote to him was approved by his bank, he had us come by to pick up the loader to take it home. Andy assured us that the batteries in the unit were good. Trusting his communication, we drove it off his property over 1 mile away to meet the flatbed truck delivering the loader to our Milwaukee address, and when we arrived at the meeting point, we shut the loader off awaiting the driver's arrival. When the driver arrived, we proceeded to try and start the loader to drive it on the flatbed, but it would not start. After trying lots of different tricks, we couldn't get it started, and finally decided to drive a few miles to a farm supply store to purchase some batteries, which once installed, allowed the loader to fire right up! The batteries cost us an extra $275 + $150 for the driver's time just to get it home. When we followed up with Andy via his cell phone leaving him 3 messages over the course of the week that followed, he would NOT return our phone calls. Before he had our check for the loader, he was VERY responsive. But upon calling to ask him about the batteries and the additional $$$ he cost us, he wouldn't respond. We were hopeful he would be understanding and share the costs which inconvenienced us following his comments that the batteries were good. Not knowing Andy beyond this transaction, I question his desire to do the right thing, and thought others should know about it. Is this how he provides customer service to others?