We live in an old farmhouse with a basement that's not exactly friendly. We decided to go with…read moreSure-Dry to spruce it up a bit and make sure everything stays dry. So far they've been great for us. The most recent example was today. I had spent the entire morning trying to get our sump pump to work, and had tried everything to thaw the pipes. I had come to the conclusion that maybe it was the pump itself that was having issues, so I decided to give them a call. The person I spoke with was very friendly, knowledgeable, and professional, and had someone sent out same day to take a look. I believe his name was John and he was excellent. Super friendly and knew his stuff for sure. In the end it did turn out to simply be frozen pipes, but John took care of it, and not to mention had to work outside on the coldest day we've had in a long time. Excellent job, Sure-Dry, keep up the great work!

8/6 2025 Had kelly from sure dry service my sump pump and clean out system .He did a outstanding…read morejob had a world class attitude.

My basement flooded every spring and through summer. My house was built in 1946 and no sump pump…read morewas installed, and I live next to a large river so the water table is pretty high. I had water coming up through the floor and coming in from the walls. I had a few estimates to "waterproof" my basement. I knew that it was going to be expensive, so I wanted to make sure I found a company that actually cared about my situation and wasn't money driven. I called ABT and Dan came out within 48 hours to take a look at my basement and give me an estimate. Dan took his time, measured and took pictures of my basement. He gave me an estimate; again, I knew it would be expensive, but the cost was pretty competitive with the estimates I had already received. What pushed me to decide to use ABT was the fact that they actually cared about my situation. I opted for the whole package - sump pump and under floor bleeder lines and baseboard system. Once I gave them the go-ahead, they put me on the schedule quickly. It took 3 days to finish the work and each night, before the Jermellio and his crew left, they made sure to clean up. They were very respectful and explained to me what it was that they were doing each day. On the last day, they explained to me how everything works. All was great! About a week after the system was installed, I noticed that water was seeping through a crack in the floor. I called Dan and told him about it. No hassle, no fuss - they got someone out immediately to fix the problem - no extra charge. Great! About a month after the install, I noticed a lot more water coming up from one section of the basement floor. Once again, I called Dan and he had someone come out and assess the situation. After about 45 minutes of testing the system and taking measurements, it was discovered that the pitch was off on the bleeder system under the floor and the water was not draining properly. Again, no hassle, no fuss, they got someone out to my house - dug up the concrete, re-pitched the bleeder lines and tested it - works great, poured more concrete and it was finished - only took a couple of hours. Again, no charge. Bottom line, ABT cares about their customer satisfaction and will not stop until the customer is satisfied with the results. I will not hesitate to contact ABT again for other concrete needs. I ABT

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.