A loyal, family owned business! After requesting their professional opinion about the condition of…read moreour basement after an inspection marked a wall in our basement questionable to today's standard, this company came out after doing a project over a decade ago. The owner educated us and gave us peace of mind that our basement was great, especially given the age. He didn't try to sell us work that wasn't necessary. Their previous work was done in 2008 and still holds up and looks great. No basement leaking or foundation issues. Thanks for taking the time to follow-up. We will definitely use this business in the future and refer loved ones and friends!

We dealt with Andy, the owner of the business, on a deal to acquire some heavy equipment he was…read moreselling, an old loader that he wasn't using any longer. We communicated with him for a couple of weeks, test driving the machine, inspecting it closely, and asking a lot of questions about it. It had a lot of miles/hours on it, but we decided to purchase it fully aware and understanding the issues with it (leaky diesel tank, leaking air from the tires, yet the transmission was good). He was firm on his price, we felt he was being fair, and he spent a lot of time with us during the process. On the day the check we wrote to him was approved by his bank, he had us come by to pick up the loader to take it home. Andy assured us that the batteries in the unit were good. Trusting his communication, we drove it off his property over 1 mile away to meet the flatbed truck delivering the loader to our Milwaukee address, and when we arrived at the meeting point, we shut the loader off awaiting the driver's arrival. When the driver arrived, we proceeded to try and start the loader to drive it on the flatbed, but it would not start. After trying lots of different tricks, we couldn't get it started, and finally decided to drive a few miles to a farm supply store to purchase some batteries, which once installed, allowed the loader to fire right up! The batteries cost us an extra $275 + $150 for the driver's time just to get it home. When we followed up with Andy via his cell phone leaving him 3 messages over the course of the week that followed, he would NOT return our phone calls. Before he had our check for the loader, he was VERY responsive. But upon calling to ask him about the batteries and the additional $$$ he cost us, he wouldn't respond. We were hopeful he would be understanding and share the costs which inconvenienced us following his comments that the batteries were good. Not knowing Andy beyond this transaction, I question his desire to do the right thing, and thought others should know about it. Is this how he provides customer service to others?

We live in an old farmhouse with a basement that's not exactly friendly. We decided to go with…read moreSure-Dry to spruce it up a bit and make sure everything stays dry. So far they've been great for us. The most recent example was today. I had spent the entire morning trying to get our sump pump to work, and had tried everything to thaw the pipes. I had come to the conclusion that maybe it was the pump itself that was having issues, so I decided to give them a call. The person I spoke with was very friendly, knowledgeable, and professional, and had someone sent out same day to take a look. I believe his name was John and he was excellent. Super friendly and knew his stuff for sure. In the end it did turn out to simply be frozen pipes, but John took care of it, and not to mention had to work outside on the coldest day we've had in a long time. Excellent job, Sure-Dry, keep up the great work!

8/6 2025 Had kelly from sure dry service my sump pump and clean out system .He did a outstanding…read morejob had a world class attitude.

We recently had a fireplace installed and were very happy with the overall experience. The pricing…read morewas reasonable for the area, the delivery and installation were completed quickly, and the crew was professional, respectful of our home, and took the time to put down tarps to keep dirt from being tracked inside. My only suggestion for improvement is the billing process--I would have appreciated the option to pay by credit card on the day of installation and receive invoices by email, and including a return envelope with the mailed bill would have been helpful. Overall, we're very pleased with our new fireplace and would recommend this company.

Unreliable Service, Wasted Time…read more I scheduled two separate appointments for fireplace maintenance with Darboy Stone and Brick. The first time, they claimed I had canceled, which was impossible as they had an incorrect phone number on my account. For the second appointment, they gave me a 3-hour window but never showed up. Their failure to show up twice, especially after I confirmed the correct contact information, resulted in two wasted days for me. This lack of communication and reliability is unacceptable.

Fox Valley Roofing and Siding provides efficient and cost-effective gutter service from…read moreinstallation to cleaning to replacement and even re-roofing. They offer full-service options with upfront estimations so you know what your project will look like before you get started. I love my new gutters and siding from Fox Valley Roofing & Siding which they had done last month. Perfect 5-star rating!!

We got estimates from four different roofers over 2 years and finally went with Fox Valley. I was…read morevery clear with the issues we were having from time to time (not every rain). They assured me the new roof would address those issues. Now the leaking is much worse. They have tried to fix it three times over a year and still we are getting more water damage than ever. They have not responded to our latest request to stand behind their work and make this right. The damage to our home is getting worse. We have lost important items due to water damage and they will not even tell us what the problem is so we can hire someone else.

We were in need of someone to come out and fix our basement floor drain that backed our into our…read morebasement. When we called they said that they could get us in that afternoon because they had a guy in the area. We asked how much it would be and the lady said $225 an hour and $200 an hour after that. She never said anything about fuel charges. When the guy got to our house he was here for 45 min and charged us $395. When we asked why it was so different then we were quoted he said it was the fuel charges. So they charge $160 to go 10 min. Away and he wasn't even here an hour!!! I would not recommend this company for not being transparent with its costumers.

I was just over charged $335 to snake a bathtub. I have used this company at least three different…read moreoccasions at several of my properties in the last 2 years. At no occasion exceeded $250. The last time they charged me $225 which unfortunately is what this type of service cost in my area. The technician was very nice and respectful. We even chatted after he was finished, which was under an hour. They told me that he was there over an hour. He worked for 30 minutes at the most, and we chatted for the rest. I do not believe that I should be charged for chatting, and when any of my previous contractors have worked for me they have never charged me anymore, especially when they put their tools away

Joel and his crew are the best! They're extremely knowledgeable and did a fantastic job stretching…read moreand professionally cleaning my mother-in-law's carpeting. I highly recommend them!

They didn't show up but I think they had something messed up. No pictures or anything else. Just…read morethat.

I have went through 4 plumbers, and had probably 4 others come to my home for estimates, and Tureks…read moreseemed to be the most knowledgable and fair of all of them. The prices seemed on par with the rest too, but let's be honest, I'd gladly pay a little more if it means I'm getting quality service. Kyle installed a water softener, fixed some of my water shut-offs downstairs, and checked over the hot water heater. He was very nice to talk with and even cleaned up after himself, which is something I'm not used to with tradesmen. I would definitely recommend them!

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

This company was hired by my builder to do concrete at my home, and I even hired them to do…read moreadditional work, plus referred them to other people. They would not come back and finish the work or fix defects once I was paid in full. It's been over a year and they still will not. They are very difficult to work with, and I would never recommend them to anyone.

Had United Concrete put in a new driveway and two front patios for me back in 2008. Tim Hippert…read morewas very professional. The workers did a FANTASTIC job. Unlike some construction companies who have only several people working while others seem to stand around and watch...United Concrete workers all worked like a finely tuned machine. There was not even any "down time". Never saw anyone work so hard and everyone was very professional. Highly recommend them :-)