I couldn't be happier. I had a very old opener which was working OK until the remote failed to open…read morethe door. (Yes, it had a new battery.) They came out and tried hard to find a substitute remote in order to save me some money. When that failed and I ordered a new opener, they scheduled me for the next morning, guy arrived on time, was courteous and respectful. Installed quickly and cleanly. Informed me how to use the features. Cleaned up everything. Nothing more I could ask for.

These days, many companies advertise and talk about their commitment to superior customer service…read more Unfortunately, few of them "walk the talk". Garage Door Specialists in Neenah, WI is a true exception. They truly do "walk the talk". My garage door opener broke and needed to be replaced a few hours before my scheduled plane flight on an extended multi-month trip. I contacted three garage door/opener companies in the area and told them of my predicament. Not surprisingly, all of them were fully booked for the day. However, Garage Door Specialists in Neenah was the only one to go out of their way and re-schedule their crews to accommodate me and my situation. The company and their service man Mark were simply amazing. The work I needed done was completed well before my scheduled flight. If you need any garage door work done this is the company to call. I HIGHLY recommend them and you will get great service and products at a fair price.

Kyle is a very good installer and very knowledgeable.He did an excellent job and was very…read morereasonably priced. Would recommend him highly!

Kyle showed up at the time I was told. He listened to my description of the problem and agreed the…read moredoor needed balancing. Before balancing, Kyle checked a few things, lubed the hinges, bearings and pointed out some fluid dripping from one of our car's tailpipe. After balancing the door, he tightened the chain, moved the door closer to weather strip, and even discovered and removed several wasp nests in the soffits. All of this for a price that I consider very reasonable. Now the door opens and closes properly and is much quieter. I felt as if I made a new friend that morning. Thank You.

So I didn't get past the sales estimate phase…read more 2 (sets) French doors. 25,000+ was quote. Yes I said....25,000+. Nothing special with them (doors). Out of 4 quotes they were almost 8,000 more than the next highest....so truth to "nothing special". If I were 65 years old I'd file a complaint for sales exploitation. Do homework on estimates prior to doing biz, unless money to burn. Disappointed in attempted money grab....hence the review.

Complete garbage bought a house with there windows 12yrs old and there seals are shot and the sweat…read morelokw crazy called them they said that windows manufacturer had gone outa business big surprise there manufacturers probably all go outa business every 10yrs run away from this company just salesman trying to scam people

I have had to make several follow-up phone calls to get the service I initially requested…read morecompleted. Despite my misgivings, I added on additional services of which, one has been completed and one was not. I left several messages, none were returned. I decided rather than making yet another follow-up call, I would just leave a review and get someone else to make the repair. All in all, very disappointed with communication. Satisfied with work that was completed (repairing a crank-out window and a replacing a broken window).

I commend Tri City Glass for their exemplary customer service and support on Wednesday morning,…read morewhen a representative quickly addressed my daughter's needs after her accident and arranged for a windshield replacement in Appleton the following day. Having required two windshields in one year, I wholeheartedly recommend your services to friends and family.

So many concerns about the entire process of this from 1) being told the plaster work would be…read morecompleted with 2 coats of mud (not done, only one very poor coat with several areas of damaged drywall where it was filled in with mud and is cracking and uneven in the wall- as pictured), 2) the contractor continuously tracking snow, mud, and salt through my house and carpet when there was another door he could've used, 3) breaking the window during removal and not cleaning it up from the bathroom THEN tracking broken glass through our carpet and dining room (we have 4 small children and a dog). The installer took a break halfway through the day to run and pick up drywall screws (he informed me he forgot them) and left a bedsheet over the 22"x46" opening in the wall for about an hour when it was 20 degrees outside. When we asked the installer about what we were told about the 2 coats of mud and drywall being completed, after checking with and confirming with both the salesman and contractor several times, we were rudely confronted with the contract we signed which indicated they were not responsible for finishing the drywall; at least they left us the bucket of mud to do it ourselves. We were finally given a referral for a mason to complete the brickwork on the outside since it currently has what looks like cardboard (were told that they would give us the contact info for someone they recommend when the salesman was here). Lastly, be aware that you will need to contact the city inspector yourself to purchase and apply for permits since nobody at ECS ever said anything about it until we were scheduled for the install already just one week prior. Would never recommend these amateurs to anyone who wants a job well done, lots of other options out there who would do much better! ** follow up to review (^) from last week, Gary was very quick to contact me and return to fix the drywall. Now it looks great and he even apologized for the installer's unprofessional job.

we had a patio door, entry door and storm door installed in July of 2025 very happy with the…read moreproduct purchase. Installation seemed to go well very efficient. Since then we have needed service work done wrong size screws used in door set screw keeps popping out and the storm door wouldn't latch and leaked on top and water runs down inside of window. Four different times we have had service technician out. First time they adjusted latch never fixed leak or missing screw. called again same problems this time the service technician scrapped up the whole frame a rap trying to get it to latch still did not fix leak or screw. Had to send video and pictures of that shoddy work done replacement parts ordered.We had to call them to see if parts came in . Since then two no show one due to weather. today they show up 12/18/2025 with not all the parts because proper parts were not ordered still leaks and a screw that does not tighten. So to say the least there is no communication between management and technicians. During this whole process which is still ongoing there have been multiple call and a lot of unanswered messages. It took a call from the sales representative to get communication back from the company

They replaced 8 windows for us, it took several months for the windows to be built, but they were…read moreinstalled in a day. One of the windows has an air leak, my husband has called multiple times to complain, but the managers are always in a meeting and no one ever calls back. They bragged about how high their customer satisfaction ratings are, but we were too dumb to check for ourselves. The leaky window is in our bedroom, next to my side of the bed. I guess if you ignore something long enough it will go away.

This is an initial review. May change it if they make things right. First of all their…read morecommunication is lacking majorly. Second they scheduled a time for install and never showed. Got a call the next day to reschedule for the following week. Then the installers showed up late and left after 2 hours of work. The next day the same thing happened. Not happy at all. Called the company and no one called backed to resolve the issue.

Horrible experience with the sales rep! Very very pushy. Almost wanted to call the cops to get him…read moreout. He just kept on pushing and pushing us to buy. Would not take, "we need to think about it", for an answer. I wouldn't even give a star to Anderson.

Everything was completed as they kept me informed about my new windows…read moreLook great all done well. Reason for my ok rate, less than 4 months after not sure what caused it but we have a hole in one of the screens when I called about it I was told replacement would cost $382.00. The screen is not made of gold. Really $382.00

I just had an issue with my garage door over my lunch hour. I called Dan's Door service and they…read moresent a tech over and they fixed the door by 1:35. Technician was very friendly and described what happened and showed me his repair. The sales person on the phone was very friendly and acted like I was a priority. I highly recommend them.

From the owner: Dan's Door Service has been providing fast and effective GARAGE DOOR and OPENER sales, service and…read moreinstallation since 2003. We have offices located in Fond Du Lac and Wild Rose and service over 15 counties. Residential, Commercial, Agricultural, and Industrial , no project too big or too small at Dan's Door Service we do it all !