We had a great experience with the Consciously Fresh Tree team. We had them cut down two massive…read moretrees in our back yard. The were responsive to give us a quote (when other companies missed their appointments). They showed up on time. They were professional, respectful and did a wonderful job cleaning up multiple times during the job and after. We have even recommended them to our neighbors.

I contacted Consciously Fresh Tree Service (owner Robert Wheatley) three to four months ago to cut…read moredown a big cottonwood tree in my back yard. He felt he could handle the job and emailed me an estimate shortly after that. He scheduled Aug 14th, Wednesday, to cut the tree down. He came out the night before and gave my wife every indication that he planned to be here the next day to cut the tree down. Wednesday morning came and he never came. He never showed up nor did he call. He didn't have enough respect for me, as a customer, to call and tell me he couldn't handle the work. As a business owner I would never blowoff a customer. If he couldn't handle the job he should have been man enough to let me know.

They were fast, had all the necessary machinery, and even helped with a wasp nest the day before,…read morewhich I appreciated. However, while grinding the stump, they cut through our buried pet fence wire and didn't mention it until we brought it up. I would have liked them to ask upfront if we had anything buried before starting the job -- especially since we have a pet fence sign in the yard, and I believe the wire was marked. After my review, I received responses from Jason and Chad. I've since spoken with numerous people, all of whom said they should have asked about underground systems before starting. Chad disagreed and pointed to the fine print stating it's the homeowner's responsibility to inform them. Here's how I see it: * Homeowner's part: Yes, it's our responsibility to mention private underground lines, but most homeowners don't think of things like pet fences unless they're asked. * Contractor's part: As professionals doing below-surface work, it's standard due diligence to ask about buried systems that won't be marked by 811. Not asking at all shows a lack of care, and they've likely run into this scenario before. In my opinion, this was a shared responsibility, not solely mine. A reasonable contractor would at least acknowledge the mistake and possibly offer to help with repairs, especially if the fix is minor. Overall: 2 stars -- Some good, some bad, but the post work communication left a sour taste.

Rude - both on phone and in person. When I called to complain they lied about the encounter where…read moreservice person was borderline abusive. Do NOT use this service

these people moved there equipment across my lawn and driveway to my next door neighbor. didn't get…read moremy permission. got indentations in my lawn. pour bold Company. whole crew are nonprofessional. there lucky I didn't sue them. get someone else for jobs. they have a attitude problem.

Professional tree monkeys ( and I mean that in the best terms)…read more HUGE tree needed to come down on my property. Called Bucklin - gentleman came out the next day assessed the situation - gave me a quote - and they were back in two days. A small army came and dissected this huge tree in a matter of an hour - they pointed out and trimmed a couple other trees quickly - AT NO ADDITIONAL CHARGE. They ground up everything on site, removed the stump. Fast, efficient, polite - PROS I wish I would have video recorded it. HIGHLY recommend!

Arbor Care of the Fox Valley did an outstanding job! They were efficient and my yard and driveway…read morewere left in perfect condition - no branches or shavings anywhere!! They gave good advice on the best approach to use for my trees. I would recommend their services without any reservation! Outstanding, Friendly, and Professional. I had full confidence that they knew exactly what they were doing!

We contacted Arbor Care to remove an Elm tree on our property. They provided a quick response and…read moreoffered advice for a replacement tree that better fit the location. Would recommend their services without any reservation.