Beyond excellent! I've gotten technicians through Yelp multiple times, and I've never had problems with any of them. They all did their jobs as expected, but none of them really stood out. With Ahead AC Air, everything that they did was far beyond expectations. I put out a call on Yelp because my A/C wasn't putting out cold or even cool air on a near 100-degree day. I got several responses, but they all asked for an upfront fee that would be waived if I decided to have them perform the repair. That's pretty standard, but I feel locked in already to just get someone to come out to take a look. Ahead AC was similar, but they simply stated $5 flat fee. They didn't have many reviews, but they were nevertheless all 5-star reviews. I decided to contact them just to see if they could accommodate my schedule and spending $5 for a visit would be well worth the money. A quick message to them confirmed a time that was convenient to me with just an one-hour window instead of the usual 2-4 hours, where I'm basically stuck waiting for them to show up. Tom from Ahead drove up just a few minutes after the start of the hour when he said he would show. He was very courteous and friendly. I quickly led him to the thermostat so that he can take a look to verify the problem I described to him. He then immediately wanted to take a look at the unit outside the house. With the A/C unit on, he took a look and said that the problem may likely be the compressor, which was my initial guess also. As he was opening up the panel to check, he just said that the problem could be something simpler. He blurted out that the unit probably had a bad capacitor. Once he got the panel off, he took a look at the capacitor and said confidently that it's the capacitor that was bad. He tested it with his meter and confirmed that it was bad. He went to his car and got a matching capacitor back, replaced it, and put the circuit breaker back to restart the unit. I went inside the house and checked that the air was cold now. In less than 10 minutes from the time he showed up, he had correctly determined the problem and fixed it. He could have easily tried to upsell me into replacing the compressor also and maybe other parts, but he was honest about what needed to be fixed. Despite him resolving the issue so quickly, Tom didn't give any attitude or showed any arrogance in being right. In fact, he was quite the opposite in being gentle and gracious. He was very professional and so easy to deal with. What he charged me was very reasonable for his time, labor, and part. Now, I am thrilled that I have found an A/C guy that I will always call first if I ever have any other problems. read more