questions about prices because they calculate differently. manager on duty refused to explain; when…read morepersisted he threatened me w/social media and police. said it was third time this week (meaning two others not me). bad outlook from service, corporate image;(

I love this store. It is always clean, well-stocked, and organized, and the staff are fantastic. I…read moreusually deal with Alex or Adriana, and they are kind, professional, and always greet their customers with a smile. I highly recommend this store in Waltham!

I recently went in to buy a new bird feeder, to replace one that was about 15 years old that had…read morefinally cracked. I mentioned this, and the store told me that this company offered a life time warranty and they could fix it for free. Great, I thought, as I have another one even older that is also broken so I brought it in. They repaired the first one, and told me that the second one was so old that the model had changed and they couldn't get the parts to fix it. So they gave me a brand new one, not under warranty - just gave it to me for free. I was stunned. This level of customer support is amazing. This is my go to store from now on for all things bird related. And by the way, very helpful and knowledgeable staff, happy to answer questions about different species of birds and the best way to attract them, etc.

Love this store! The people who work there are very nice and knowledgeable. They can help you…read moredetermine the best bird feeding stations and houses for your area.

We hosted my daughter's 8th birthday party at Sweet Meadow Farm after reading about how amazing…read moretheir birthday parties were and we were absolutely blown away by our experience. From the ease of the booking process to the day-of execution, the entire process was 10 stars. Hannah and her team went above and beyond (which I now understand is their standard MO.) They effortlessly managed all of our decor, seemlessly and joyfully wrangled 12+ children (and twice as many extremely excited adults.) The experience was educational and extremely interactive (We decorated mini horses! We held/pet so many incredible animals! The kids rode unicorns!) Even the coloring pages had our daughter's name printed on them. There was not one aspect of the day that felt like an after thought. The attention to detail and the care they show is so amazing. I really can't thank Hannah and her crew enough for hosting (far and away) the best birthday party my daughter has ever had. Core memories were made by all of us.

Beautiful barn, highly recommended. amazing service, very nice people there. love it.read more

We love wild birds Unlimited we became yearly members as we enjoy it so much and enjoy the…read morediscount that comes with membership. They are so welcoming and friendly and very informative. It is so much fun to get food and accessories to increase the birds in our yard and make them happy well fed and feel welcomed. So much education on how to keep squirrels out of our feeders, and also this year with their guidance, we are going to attract some orioles. If you love birds you will not be disappointed.

From the owner: For more than 7 years our store has been part of the local Woburn community. You know us for the…read morehighest quality bird foods, feeders, houses and more!

i always board my animals here when i go away, very kind and knowledgeable staff. joey and lauren…read moreare so helpful and love to help with husbandry and care questions.

The girl who works here is very rude. This is not a typical bird store. Most birds are boarding…read more There is a nursery but that's locked up. Pretty much don't look or talk to any of the birds unless you want to get yelled at. Just walk in and wait 10-15 minutes for someone to be available and just sit on your phone. These people are really really really mean. We walked out we were so uncomfortable!

Hi. My name is Mike. First time today I went too JJ pet shop too buy a female Finch. These owners…read moreare amazing. They have everything u need for birds! There prices on cages are so cheap and look so good. Very clean. No smell at all. They know so much about birds. I never seen pet shop like this one. I will be a reg customer from now on. Try guys!

Last year, I just happened to be driving down 2nd Street, saw the sign to this small out-of-the-way…read moreshop, hoping to find supplies for my other birds--We have 2 green cheek conures, 2 cockatiels and 2 parakeets--Quite the full house! I was impressed with the shop, fully stocked with absolutely everything anyone could use/need for their birds, including knowledgeable staff. Food includes: specialty, gourmet, pellet, seed. There's another area in the store for feeding+watering supplies/receptacles...Everything! Great variety of toys and different cage items to keep them busy, from being bored. You wouldn't think they could fit so much into a smaller place, but they do...Only it isn't cramped or crowded by any means. Anyway, because I just adore conures, happened to notice that there were 2 of the most precious little ones I'd seen, and needed them immediately. LOL. Sure, it was an impulse buy--Usually regretting impulse buys, but not this time! They'd just arrived at the shop not long before my visit, so there was an observation period the shop has, just to make sure the birds are healthy, to take care of birds' medical needs if present, and of course to make sure they aren't giving you an ill pet. About a week later, they came home with me. Owner provides histories and updates on the pets. Joe will keep you informed if there is any special need. One short adjustment period later, we trained and cared for "Charlie" and "Lady", and we now have FOUR conures---These are the two I picked up that day, super-healthy, super-happy little birbies! THANK YOU, JOE AND STAFF!!!!

Pet Shop is a longtime neighborhood pet store in Allston that has the kind of character that is…read morebecoming harder to find. Instead of the polished feel of a large chain, the shop has a classic, independent atmosphere with shelves packed with pet supplies and rows of aquarium tanks that immediately catch your attention when you walk in. It feels like the type of local business where you can take your time browsing and always notice something new. The aquarium section was easily the highlight of my visit. There was a nice variety of freshwater fish, aquatic plants, and tank supplies, making it a fun place to explore whether you are starting a new aquarium or just looking to add something to an existing setup. Beyond the fish selection, the store also carries a good assortment of everyday supplies for cats, dogs, and small animals, so it works well for picking up pet food, toys, treats, or other essentials during a quick stop. One of my favorite parts of the visit was seeing the resident pets wandering around the store. It gives the shop a welcoming personality that you do not often find at larger retailers and adds to the relaxed neighborhood atmosphere. It is the kind of detail that makes the experience feel more personal and memorable. The owner was friendly and clearly knowledgeable, especially when it came to fish keeping and aquarium care. I appreciated being able to ask questions and get thoughtful answers instead of feeling like I was just another customer passing through. That personal interaction is one of the things that makes independent pet stores like this stand out. One thing to keep in mind is that the store's future is uncertain, so it is worth checking hours before visiting. If you are in the area and need pet supplies, it is a great opportunity to support a longtime local business while it is still around. Overall, Pet Shop is a charming neighborhood store that offers much more personality than a typical pet supply chain. Between the impressive aquarium selection, friendly service, resident shop pets, and old-school atmosphere, it is a place I am glad I had the chance to visit and one that is well worth supporting.

It's a good store. 4 stars is fair considering the fact that it's really difficult to run a non…read morechain pet store in the area where aquarium hobby is dying. This is more of a review of the other ignorant reviews here. Folks writing 1 star reviews are being overly dramatic. They claim the tanks are dirty and "full of algae"(?). Algae growth is a sign of healthy tank water. I would worry if the tanks looked sterile. In the aquarium hobby sterility kills. The other pets may look "miserable" because they were rescued but you didn't bother to inquire about that, did you? Confront the owner first, then write your review. Seeing mature and well cycled tanks with plants and a bit of algae is always a good sign in a fish store and if the water is good for the cat to drink, it must be good for you as well. Someone even suggested the owners should "wash their cat". Do they even know how cats WORK? Those who scrub their tanks, end up busy fishing out corpses the next day and I'm sorry to say, if you put in your tank a fish that has been swimming in the store tank for weeks and it dies the next day in your tank, it's ON YOU for improper acclimation or wrong water parameters. Having good test results doesn't mean that other parameters like water hardness and temperature check out. Most fish I bought there had no issues. Occasional fish death and illness can be random but can't be blamed on the person who just sells them.

Best dog groomer I've found in Boston. They do such a good job. Front desk is rlly nice and the…read moregroomer rlly knows what they are doing. Always happy with the results

Staff is very friendly and helpful, they do an excellent job and have nail colors for puppies! We…read morelove this place!

The staff here is really friendly and helpful. Would definitely use again. Lots of products.read more

They did an ok job on grooming my dog. I would suggest going to a professional dog groomer to get a…read morereally good haircut even if it is a little bit more expensive.

Petco emailed me saying I'd earned two $5 coupons. "Come on down and spend them!" So I did…read more They were having a tank sale. Despite the mixed reviews on the Imagitarium line, I figured a 2.5-gallon rimmed tank was low-risk. How bad could it be? Laughably bad. I got it home, set it on a level stand, and the frame was so badly warped it couldn't get all four corners on the surface at the same time. I'd heard about issues with the rimless Imagitariums, but being unable to manufacture a 2.5-gallon rimmed tank correctly is wild. Whatever, things slip through QC from time to time. I went back to exchange it. The employee explained they couldn't do an exchange, that I'd have to return it and purchase another one. Fine, no problem. Except the return didn't credit back the $10 in store coupons I'd used. To replace the defective product they sold me, they wanted me to pay $10 more than I originally paid. For what it's worth, the staff here have always been friendly and knowledgeable. This isn't about them. It's about the store refusing to exchange a defective item. I'd bought cat litter here for the last 15 years, but I won't be back.

Petco did a huge online campaign for Valentine's Day promoting their "Smoochable Snouts Valentine's…read moreSocial". This location was scheduled for 2-4pm with a photo booth and also things for kids. I was dogsitting so I met up at the store with my dog as well as a friend, her daughter and their dog. The sign was at the front of the store for the event, we looked around and saw nothing. A girl who was working asked if we needed any help, we pointed to the sign and said we came for the photos. She didn't know anything about it (not HER fault, that is a fault of the store manager) and went in search of a coworker for more info. A not-so-friendly young guy said they weren't doing it - so why have a sign???? - but pointed to some free treats if we wanted any (no). Petco's marketing department shipped them the sign, surely the store manager knew to actually do something for the event? Nice idea by Petco with a bad execution in Waltham. I looked on Facebook later (where I had seen it advertised in the first place) and people around the country posted that they had also gone to stores that weren't doing anything. Also had a 20% off storewide coupon for the day but didn't bother to buy anything. It's a convenient location but the store also needs a remodel so it isn't stuck in 2005.