They took over from a previously neglectful company and had to pick up a lot of slack.read more

I've worked with Anna and Angelika from Safe Property Management IL for about 6 years for a condo I…read morerent in Chicago. They have always been super helpful and responsive. Even in the cases when there have been some 'emergencies', they are always on top of things, even after business hours. They communicate well and are very willing to get issues resolved. Also, our building always had the policy to keep our costs to a minimum, and they both always have done a great job in that regard! I would recommend them without hesitating!

The timing is uncanny,, our landlord John Mola , Condo Association decided to install the smart…read moreheat , and new thermostat , to economize the cost of heating in the Condo Complex. Advised by our landlord, Property Management to give the new technology time, but to no avail our heat had been drastically reduced in our condo complex. Originally, advised to install the smart heat with an new thermostat in the Spring, Yet, still have old thermostat in the condo complex via landlord, john mola.

Jeri G was very helping. Could not have been more professional and knowledgeable. She answered…read moreevery question and helped guide us through a very upsetting issue.

terrible management service. they have done absolutely nothing for our buildings besides raise our…read moremonthly costs. their maintenance person they hired "missed" a 40,000 dollar water leak but they have plenty of money to hire a lawyer to come scare people to vote for a special assessment. if anyone sees this and they plan on moving into a building that this company manages, RUN! Run and do not look back your pocket book and nerves will thank you.

I moved out of my South Loop condo on October 13, 2022. It is February 2024 as I write this, and I…read morestill get calls, patched to my cell phone, from people trying to get buzzed into the building. Apparently, 16 months after I escaped the building in a mad dash to avoid getting hammered with a five figure roof and service elevator repair special assessment that had been rumored to be on the way for many months, my name and number are still in the intercom register and I can freely let people into the building's lobby, where all the tenants' UPS/FedEx/Amazon deliveries are just haphazardly strewn about in the mail room. The mail room has camera surveillance, but given the number of people in that building who used to complain about stolen packages, they either don't work or (more likely) the maintenance guy is too busy looking at his phone in the basement to ever check. Life hasn't been perfect since I left that building, and house ownership has its own challenges, but I will never miss being at the mercy of an association management company whose inattention to details like these is perhaps the only thing that stacks higher than the number of dollar bills needed to fix that neglected roof and elevator. I spent 3 months at war with a renter neighbor who destroyed property and played deafenly loud house music every night from 1-4 a.m. Did it matter to TMS? No, not until they learned that the people who owned the unit hadn't disclosed the presence of the renter and she could collect a $500 fine for that. (I only know about this because the entire building was accidentally copied on the email where they demanded the fine be paid.) The third floor had a massive, I mean massive, pantry moth problem that persisted across years of complaints. I finally just resorted to putting a trap outside my unit door, which was extremely off-putting to come home to but caught hundreds of them (literally hundreds!) every few weeks until I had to replace the trap and catch hundreds more. I sent photos and asked what in the world the maintenance guy was doing instead of cleaning the place, and I didn't even get a response until I let slip that a large block of unit owners were considering a bulk sale of their units and things like this were creating issues with saleability, and TMS wanted in on the gossip. The bugs were still all over the hallway walls as I moved out. I wonder, if like my phone number, they're still there today. If I had no scruples I could just buzz myself in and find out! These issues were legion during the decade-plus I lived in the building and they "managed" it. All the while, our monthly association fees continually trended upward -- I was paying roughly $220 when I moved in in 2005 and roughly $650 when I moved out -- and all the while, despite worsening service and lazy moves like dumping packages in the mail room instead of having them delivered to units like they used to be, the building's financial reserves were always hanging by a thread anyway. Prayers up to those holding the hot potato when that special assessment comes/came due. Unless you were part of the block of people who voted against selling the whole building, in which case pass me a mug of your tears and watch me drink it. I'd left a scathing review of TMS back in 2013, following the neighbor incident and a subsequent water leakage problem, among other details I've mercifully paved over in my memory, but I decided to delete it just in case TMS punishes tenants with even worse service in exchange for speaking freely. In between posting and deletion, I received a message from someone who wanted some more details because their building was considering TMS for its management. I didn't see that message until years later and I'm sorry I missed it. This, following yet another reminder that countless people across the Chicagoland area can still waltz into a building they no longer live in via the intercom system -- and probably could while I was living there, complaining as part of the choir about packages going missing -- is my make-good on that. I'm free of that building and free of Tairre Management, and if your building is contemplating bringing them in, I urge you to choose freedom as well.

We have worked with Cary for 9 years. Highly recommend. She is friendly and very helpfulread more

Joyce in the office is the first one that you will probably meet. She is the most caring and…read morewonderful person that you would ever want to meet and she will make you feel very welcome and right at home! She is quite a lady!

Julie Mckenzie is the worst priperty manager in Illinois. Very dishonest and corrupt. In a recent…read moreparking project we have 108 assigned parku g spaces. Only 32 were done and 3 of the 32 were given to a corrupt board member. 75 other owners were excluded frim the project but we basically all paid for it as associatuon funds were used.

The management company adds fraudulent charges to ones ledger, I have $250 violation notice that is…read morenot valid. They do not know how to read, I have in black and white the bylaws for our complex, I have not violated, yet I was fined!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

June 17, 2025 Re: Review of RowCal Community Manager, Rachel…read moreQuiroz, Arlington Heights, Illinois It is with great pleasure that I am writing this letter of recommendation for Rachel Quiroz, who serves as the Community Manager of Vista Del Lago, Park Ridge, Illinois. Rachel has worked for Vista Del Lago for many years. Our relationship began when Rosen Management was our management company, and Rachel has guided us through the successful transition with RowCal. As the Vista Del Lago secretary and current interim Treasurer, I have had the privilege of working closely with Rachel for several years and can certify her immeasurable worth as an exemplary community manager. Rachel has displayed incredible competence in her role, along with an unshakeable sense of diligence and responsibility. Although our building is a moderate size, it is an older building and requires frequent and sometimes long-term maintenance projects (we currently have multiple vendors on site). Additionally, we just completed a four-year structural renovation project (with multiple contractors), and her organizational skills during the process were invaluable. One of Rachel's core strengths is her strong communication skills. Whether managing owner relationships or communicating with vendors, she displays professionalism along with a pleasant personality that enhances those relationships. Rachel is a tremendous asset to RowCal, and her commitment to doing an exemplary job has been instrumental to the success of our building. Best regards, Dr. Valerie Gruss Vista Del Lago Board Secretary and Interim Treasurer

This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

Let me start by saying, I would never recommend doing any sort of business with the RentGreat…read moreAgency to my worst enemy. Unfortunately, I didn't have a choice as the building I was renting was purchased by a new owner who had Rent Great managing their properties during the end of my lease. As an educated and certified young professional working in forensics, this Company was screaming red flags from the second that they began communicating with me. Their website contained a page with staff names and the pictures of all the staff were pictures of babies. Nearly every email that was sent to me contained grammatical or spelling errors which I found extremely odd considering they claim to be an "accredited business."  I immediately felt like I was doing business with a bunch of uneducated children.  Before even asking me what I would be doing once my lease ended, they sent me multiple emails with move out instructions. I found it weird that this was the first communication I was receiving from them as the new owner. It took a turn for the worst when one day the power and heat in the building's stairwell, that the owners are required to provide per the terms of the lease, were not operating. This was the second time that this had happened in under two months. I emailed the new owners as soon as I noticed the outage as I feared that we would not have hot water nor heat for another 30 degree night. I also left a voicemail and submitted a maintenance request but heard nothing until the following morning. I received an email stating "you should certainly contact your former landlord and the former owners to ask why they have had this shut off even after we Transferred this service to our name. They are the ones who stuff of the power not us." Please notice the lack of professionalism,accountability, spelling errors, and grammar in this email. Given that they were new owners, I was confused why I or the previous owner would be responsible for finding a resolution. So, I called COMED and they informed me that the current management of the new owners had to contact them in order for services to resume. I informed the COMED agent that I was told by the new owners that I or the previous owner had to figure it out. The agent advised me to call the city to report the management agency. After the call, I emailed RentGreat expressing my frustration with not only the situation but the unprofessional manner that they were handling this. They quickly replied with the email attached stating that the situation was all my fault since I had called COMED reporting and outage, that I made the right decision to move out and that I was a nasty person. I was extremely taken back by the response considering this was coming from an "A+ Rated" Business on the BBB which they loved to share. It began to feel more like a threat and personal attack to ensure that I move out as soon as possible. I shared the email with my friends and family, and they were all stunned. Out of extreme frustration, a relative angrily called and confronted the individual that was sending the aggressive emails. Shortly after this call, I got an email informing me that they had received a "threatening and violent call" that they recorded and allegedly reported to the police. RentGreat "demanded that I cooperate with the police investigation regarding this matter." Before I finished reading the email, I received a phone call from a man named Jack at RentGreat who threatened that I cooperate with their police investigation and hung up before I could even speak. Minutes after the call ended, they sent me an email with a picture of my relative stating "They are assigning a detective from the criminal division to assist in this investigation" because their cowardly employee was seeking medical assistance for severe emotional distress signing the email "Sincerely, jk ." I couldn't help but laugh that their employee could hide behind a screen sending such unprofessional, malicious emails, but couldn't take it when it was given right back to her. If this employee is reading this, I recommend getting a real education and learning how to work in the field of business where you provide professional services to customers. I would also recommend growing some thicker skin if you're going to hide behind your screen firing off such vicious and hateful emails to individuals that are doing business with you.   If readers get anything from this review, I hope it is to NEVER do business with RentGreat. If you do, make sure you keep all the receipts of the comical yet unprofessional emails they will send you! It was comforting knowing that several other tenants in my building shared similar horrendous experiences with this company. Thanks RentGreat, you were so far from great! I look forward to never doing business with unprofessional, uneducated individuals like you ever again .

Me and my roommates moved into their property on Sheffield in August. The building is in great…read moreshape, rent is reasonable, and maintenance requests are always addressed!

Johnny was great. He answered the phone right away - every other company put me to voicemail (and…read morea week later!). He came soon after to survey the job for his estimate. He had a lot of great ideas and options for the job at hand - we really wish we had found him and his company earlier to contract the main job (installation of a new shed). He is really personable and it was really great talking to him. He involved my wife when she came out - and we kind of lost track of time as we were talking about some of his previous jobs, his work at his home, and even his cool truck. The job was done when he scheduled it, and done very well (better than the people who would later put up my shed). We had him put down a framed, gravel base and it turned out great. We highly recommend Johnny and Velasco Landscapes. We already are planning our next job!

It's been two years since Johnny did our New concrete patio and fence we are still loving it!…read moreEnjoying it to the max! He did a wonderful job our stamped concrete looks beautiful! We get lots of compliments not only did he do our concrete but he did our neighbors, our neighbors' brother's, and a couple of other neighbors' concrete patios on our street, everyone is very happy and satisfied and we highly recommend Velasco Landscapes with Johnny! He is reasonably priced, works very hard, and fast! Fantastic Work! They did it all within a couple of days!