Had the pool service for almost a year after we purchased the house. I didn't know much about pool chemicals so we continued with the ongoing service. Antonio was our pool guy, very friendly, knowledgeable and when tell you if he saw any problems. Antonio left , The company subcontracts to other guys. I have new faces coming in my backyard plus I have kids from all this covid stuff. The service is weekly but will skip weeks sometimes. I have cameras all over the house which alert me every time someone is in my driveway and backyard. I called the owner just to ask did my days switch? I keep my dog in the house so he doesn't bother him. They don't check for chemicals levels just eyeball is what I was told. I never heard of a contractor, Dr, Teacher, etc eyeball. So I decided to test my water 2 days later. My chlorine was well over 10 which is super high! I brought it to the owners attention and he stated the summer is ok and it needs to last a week. Plus he told me that my filter might be the problem because it was old and dirty. I asked why didn't you mention this before? Too many issues and wasn't worth the money for 20 minutes a month $100 smh The people you hire reflect your company, do a better job! read more