I gotta say that knowing the reason behind this company, I'm grateful for it. Living about…read more2500miles away from my mom, it's helpful knowing I can trust who is there with my mom. I FaceTime with my mom, at different hours, sometimes the caregivers are there & I get to "meet" them this way. I looked thoroughly through all the paperwork & was glad to see the release for pictures to be posted on all social media & her website. My mom has taught these caregivers new skills, since they get to do activities with her. Thanks again ladies for the pictures of you guys canning, sewing & baking. I know nursing has high turnover, and am grateful for consistent caregivers.

The owner, Kimble Breazell-Clark has been meticulous to delete any negative reviews about her…read morebusiness, which can be deceiving to those who are honestly on a quest to find the best care possible for a loved one. Her business is listed as A Family Friend, LLC or A Family Friend Home Care. I strongly urge that you do your research and go with a well-established, seasoned company. ESPECIALLY, if you are out of town. Here are the reasons why you SHOULD NOT use, Kimble Breazell-Clark and her home health care agency. 1. Kimble does NOT do much paperwork with regards to completing tasks for Long Term Care Insurance if that will be your source of payment. It has been a constant headache in trying to get her to successfully complete necessary documents for paid benefits. 2. Kimble, does not fill the weekly/monthly pill boxes correctly for my mother as witnessed. In addition, medication was not distributed between the a.m. or p.m. correctly according to the bottle's instructions but rather randomly. One med that was to be given once a day was given twice. The bottle specifically said once a day. Also, she does not want to make copies or mail receipts to validate purchases made against your card on file or for her to invoice. 3. Mommy has complained that she hadn't felt well or she complained that she had ongoing eye issues. Her complaints fell on deaf ears as Kimble did not respond by always scheduling an appointment for an in-person or telemedicine visit when needed. This was a service that was supposed to be provided according to the top tier package that was chosen. 4. Also, communication tapered off to becoming almost non-existent between Kimble and myself, my mother's legal representative/advocate. 5. Kimble's business has a high turnover rate with staff. Several staff members shared how she bad-mouthed the client, client's family, and even staff members. We worked with 5+ staff members in 9 months. Consistent care from the same caregiver is essential for the client. This fact did not matter. Kimble assigned aids without matching them to clients based on personality, interests, etc. 6. No shows or staff didn't always complete their shifts (Bessie). So, beware of the possibility of abandonment of your loved one. 7. The activities that Kimble's aids did on a non-consistent basis appeared to be done for the purposes of photo opportunities for advertising your company. I had asked over and over to see the list of activities that she supposedly had for my mother to be physically engaged and mentally stimulated. Kimble was never able to produce a list. This was key to one of the reasons why the hours were increased being that Mommy has dementia and companionship that was engaging was so important. 8. The key to my mom's house according to her neighbors was left VISIBLE and easily ACCESSIBLE to strangers. This is not a safe circumstance for anyone in 2020, but especially a client who is elderly and/or sickly. 9. Although we are in a pandemic it was not clear what Kimble's protocols and procedures were in order to protect elderly clients. I never got a satisfactory answer. In one instance, an eye witness saw Kimble walk into the home and begin to fill the pill pack without washing her hands or wearing gloves putting my mom an elderly, dementia patient in harm's way in her own home. 10. Kimble posted a video on her company's Facebook page. My mother specifically shared with Kimble (in front of her neighbor as a witness) that she did not want to be used publicly in any manner for A Family Friend, LLC or A Family Friend Home Care. In addition, Kimble took a review from Facebook that I initially wrote a month after working with her company, and placed it on her company's website without my permission. This only came to my realization last week....months after I had deleted the post from Facebook due to my frustration and dissatisfaction with her service. She never asked me for my permission to use me as a marketing tool for her business. She refuses to remove it. Terrible experience!

At AIM They ARE Respecfull , Caring, & Down to earth Real Humans . Every one I have interacted…read morewith From the phone being answered for Me, to The office staff, & of course My Provider Who help Me to Maintain My Mental Health.. I am blessed to have been helped through some very difficult times and also been helped with the things that have been passed down to Me from My family. The provider I see is extreamly intelligent & Also very Kind and compassionate. I share this review today because I am no longer embarrassed to let the World Know that I Care about My MENTAL HEALTH If You keep Your car Maintained so it can keep going strong ... Then I Say let's stop the stigma surrounding this subject. And start looking out for Ourselves at least as well as We look out for Our Cars.. lol

My Dr makes me feel comfortable and supported, giving me new insights to my life. This is a very…read moregood office with friendly staff

Nurse Rogers is so down to Earth and knowledgeable. I had an Uncle and who was going through a…read moretough time medically towards the end of his life and Nurse Rogers was so helpful and empathetic to our needs. She was available for face-to-face consultations as well over the phone. We just needed info about medication management and side effects. If you need a local nurse, or even over the phone, I recommend Nurse Rogers.

My mother has been taking my father here for approximately six months. My father has Alzheimer's,…read moreand has done really well there as they are so welcoming. They are warm and loving and go out of their way make it fun for the people there. My mom has absolutely loved it. I highly recommend this facility for your loved ones.

This franchise in Raleigh NC address 2245 Gateway place 27607 she is a phony she looks for the…read moreworst in some of the employees and favor others, she never turn down a client no matter the sisuation with them being that it is bed ridden, psychotic, as some has been, some have diseases and mental impairments that the caregiver and PCA are not equipped nor trained medically to handle, the owner Marshall throws her workers under the bus and sticks them with any clients to deal with as long as it mean that she gets to make more money by not turning down a single client no matter their medical sisuation, there has been so many injuries at that facility Sarah care Lake boon trail and The owner Marshall covers it all up and ask that her workers do the same oh yes she tells them what to say and how to handle these injuries with the family members, There have been many family members removing their relatives out the care of Sarah care Lake Boone trails because of all the cover up and injuries sustained in the facility, even the workers at the facility gets fed up and not take care of the clients as necessary like they should, it even becomes too much for then at times to the point where they say to one another that they will leave the clients with poop on them, and that's what happens some of the clients go home poop and smelly like urine, The owner Marshall only cares about money the more clients she can keep squeezing in the door the better for her, the place has been over Crowed a lot so much so that she comes down hard on the workers to do everything becomes too much to do and tend to all at once, exspecially when it comes to toilets and changing diapers, This is one place would not recommend my friends nor family to bring their relatives to, i see too much go on here at this place and it is not a pretty site in fact it discussing, and a disgrace

Ms. Renee is AWESOME she keeps it real. She is available in all situations; if she can not talk she…read morewill respond via text or email about her next availability to process your self reporting. Ms. Renee meets you where you are with what you self report with barriers to assess and process your thoughts to get positive behaviorial outcomes and she keeps you aware of what, you, the individual need to do to best assess self control. Jo Ann Freeman

Ms.Hopkins has been our therapist for 4+ years. She has helped my son more than I ever thought was…read morepossible. She is truly a blessing and I wouldn't know what to do without her. She is patient and understanding about everything. She also takes her time discussing and understanding the problem at hand. I am so very thankful for her!

Dr Boyer is friendly, welcoming, and kind. I submitted a request for an appointment online after…read morefinding her practice through word of mouth. She called me back personally within 24h and scheduling was easy. Dr Boyer listened to myself and my child with respect in addition to collecting all necessary material in advance of our meeting. She is well educated in treatment options and detailed a clear and specific plan we all felt comfortable with. Dr Boyer is a great resource.

The counselors here are amazing. Victoria and Tabitha helped me walk through a really dark time…read moreand helped me to have hope. I cannot recommend this practice enough!

I know Tabi professionally and am super impressed at her wisdom, skill-set, and compassion. Without…read morea doubt, I recommend Tabi and her team to help you through the rough patches that life throws your way!

Sarah is one of the best, she is working with my daughter and after the second appointment we as…read moreparents saw a huge improvement in her behavior. After about 2 months, my daughter 19 yrs. old is a totally different girl. She is happier, determine and wants her independence so she is looking for a job. As a parent, it's a miracle since we had issues for awhile. We should have done this a year ago. I recommend Sarah E Moore to anyone seeking mental health. Sarah is such a soft spoken lady. Thank you Sarah for getting Lauren on a path to a better daily life. See you soon again.