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Pediatric Therapy Associates

5.0 (2 reviews)
Closed • 8:00 am - 6:30 pm

Services - Pediatric Therapy Associates

Physical therapy

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Raleigh Therapy Services

Raleigh Therapy Services

3.3(10 reviews)
4.0 mi

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

Chain Effect - Dr. Taylor Pope, DPT, FDNP

Chain Effect

5.0(13 reviews)
0.3 mi

5 stars is not enough for this place but there's no option to add more so...5 it is. :) From the…read morevery first phone call I had with Letty to ask some insurance questions and learn more about their services, I've been blown away by how kind and genuine every member of their team is. You can tell they all really care about each client and are truly passionate about helping people. I think the word "vibes" has officially been overused at this point but I can't find another way to articulate that this place has great vibes. It just does. I've been working specifically with Amanda for about a month now and always look forward to my appointments with her. She's extremely knowledgeable, helpful and so easy to talk to. Their gym is clean, quiet and has everything you could want in one place (even that weighted thing you push around on the fake grass if that's your jam). Every time I go to Chain Effect, either Honey or Letty are at the front welcoming people and always share in your excitement of the progress that's being made, whether it's PT or nutrition. So glad I found this place and highly, highly recommend!

I would like to share my personal experience with Chain Effect Physical Therapy and Performance…read moreEnhancement First, they are true professionals starting from booking an appointment till receiving treatment. Upon arrival, the clinic was totally COVID safe, and measures are taken very well. I used to take physiotherapy sessions in the UK, and I needed to continue them in the USA. I was fortunate to meet Taylor; he is very friendly and explained everything in simple terms that I could understand. Personal opinion Taylor was one of the best physiotherapists I ever encountered; he diagnosed and treated the first session's problem. The issue was having pain in my right shoulder and continue to my figures. We tried dry needles and other treatments. I highly recommend the treatments at the clinic. Yousef,

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Chain Effect - Caroline Pope, MS, RD, LDN, Owner

Caroline Pope, MS, RD, LDN, Owner

Chain Effect
Chain Effect

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Pediatric Therapy Associates - physicaltherapy - Updated May 2026

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