Terrible service. We had an initial phone call with lots of questions about our child to get set up…read morefor an evaluation. Then answered the same questions at that evaluation (which there were several issues scheduling). Then had to complete a survey with the same questions prior to the first actual appt. Each time we scheduled an appointment for the first evaluation and then services, we'd then be asked to move it (this rescheduling happened twice for the initial evaluation), or we scheduled the first actual appt for services and they cancelled the appointment day-of (less than two hours prior) because the provider was out/couldn't make it. It's been well over three months of dealing with cancelled, moved appts, repeated paperwork and our child has still never been seen for any care. Would not recommend!

A great pediatric occupational therapy group- my sweet nephew received services here and his mother…read more(my sister) cannot say enough great things about this group. We are amazed at how far he's come all thanks to EPT!

Maddison is the most caring professional in this industry, and I'm so glad I found her. She…read moregenuinely cares about your health and well-being and listens attentively to your concerns. If you're looking for a doctor who truly cares about your individual needs, I highly recommend her.

Working with Hunter Cooper at Animo Sano Psychiatry has been such a positive experience. From the…read morevery first appointment, I could tell he genuinely cares about his patients. He's easy to talk to, incredibly accessible, and meets you right where you are -- without any judgment or pretense. Hunter is an excellent communicator and takes time to make sure I understand every step of my care. He's thoughtful, grounded, and always approaches things with both compassion and good sense. I really appreciate how intentional he is in making sure any decision feels right and sustainable. It's rare to find someone who listens so deeply and treats you like a whole person, not just a list of symptoms. I'm truly grateful for his care and would recommend him without hesitation.

Ms. Jan was excellent to work with. She keeps the children happily engaged, such that they don't…read moreeven realize they're learning anything! She truly has a gift in this profession. My sister-in-law is a speech pathologist in a different state and recommended this place to me. I am so glad she did. They were also very accommodating when it came to working with our insurance company. Highly recommend!

ZERO STARS!!!!!!DO NOT WASTE YOUR TIME!!!!!!! I called and received a sketchy call center who would…read moregive my number to Helen. With in a two hour window she repeatedly called me like an ex after a breakup without leaving a voicemail. When I called her back she seemed annoyed that I was calling her back. I wanted to talk to her about general practices she would do with my son for stuttering and all she wanted to talk about was insurance billing and pricing and what school he attends. I am sorry, but your fee of 65 dollars a week and 250 dollar upfront fee is not worth stressing about if we're talking about a child's speech that will impact the rest of their life. When I expressed my feelings of not being sure why she kept talking about insurance she hung up on me. If your child's speech is important I would quote Helen " you would be better suited for looking for another practice." Thanks Helen

Professional medical service with professional and caring staff. They take their time with you and…read morereally attentive to your needs.

I have received excellent care at this medical center. Dr. Jaseela Illath conducts very thorough…read moreexaminations. She is professional, very knowledgeable and provides complete, easy to understand information. NP Jeni Lynn Carrico is also a knowledgeable, understanding care provider. You will receive excellent treatment and care from each of these professionals.

I very strongly do NOT recommend Karen Saylor NP. I feel I received near malpractice level care…read morefrom her. Her lack of attention to details of my health issues and concerns as she treated me over the past year was appalling. She put me on an extremely high toxic dose of T3 thyroid medicine that has made me extremely ill. I was never informed of what to watch for in the way of reactions (to this med or any of the many supplements she had me take). There is another Yelp review where the same thing was done to another patient. I also received almost no guidance or support in the process of tapering off the meds. I had to pay $25 to ask medical questions. Her answers were always to suggest something I was already taking or something I had already told her I couldn't take as if my chart wasn't even checked. I did not find her care 'integrative'. There was no talk of mind, spirit, or nervous system regulation. No checking with symptoms. Everything was based on $$$$ in labs which were treated with $$$$ in supplements. Her focus was pushing energy when what my system needed was gentle support and nurture.

I forgot to mention that even from the initial contact that I had with DeMarcus for scheduling, I…read morefelt completely welcomed. He is extremely compassionate and made the booking process very seamless for me. I was in dire need at the time, and he saw to it that I was seen as fast as possible, keeping my availability as well as theirs in mind. Interacting with the team at IMC NC has been nothing short of comforting and miraculous!

I went to this practice because of my history with preeclampsia. My blood pressure started to get…read morehigh so I called the practice for help. The on-call nurse told me that they "didn't have time" to see me because someone was on vacation. She told me that if my blood pressure got up to 160/110, I could go to OB triage (basically the ER for pregnant women), but otherwise I could not get any treatment. I put in an official complaint with Duke Hospital, reminding them of their previous medical neglect that I could have sued them over, and they magically had appointments available in the clinic. Lawyers shouldn't have to get involved to be able to schedule an obstetrics appointment. The doctor who did my induction was so awful, I ended up dismissing her.

I had my first trimester screening and ultra-sound to check the baby's nuchal thickness here in the…read morefetal diagnostics center. I thought the facility was VERY nice. Probably close to brand new. It's on one of the top-ish floor of the building which also includes apartments, offices, and restaurants. Make sure you park on top, right near the entrance, or staff will advise you to move your car. Check-in and wait time for my appointment was nominal, and my ultrasound and blood work went fairly flawlessly. The ultrasound tech was very friendly and walked us through the various parts of the baby she was looking at to check for which birth defects or development deficiencies. During the ultrasound the tech found a small mass in my bladder that was causing her some concern, so she called in Dr. Sarah Ellestad to take a look. Dr. Ellestad asked me some questions about my medical history and explained that she was concerned about it and wanted me to get it checked out further, which I totally understand and I respect her opinion, however she was a bit excited (maybe a liiiitttle less coffee for her) and got my husband who was also present a little too worked up about this mystery bladder lump, too. I don't know about you, but I prefer my medical professionals calm and level-headed. All that aside, I'm very grateful that the ultrasound tech found this small mass. It ended up being nothing, but had it been something bad, like cancer, I would have especially grateful that they found it early because I never would have known it was there. I plan on going back in a few weeks for my 18-20 week anatomy scan.

I have never experienced such poor customer service at check-in! The front desk staff refused to…read moremake eye contact, or even acknowledge me or my child, and I for what seemed way too long; with no one else in line. When I was finally acknowledged, the front desk staff continued to hold her cell phone, and rudely asked my child's name as if I was interrupting her social media time. The service from the provider was not any better once my child was seen. I've never seen a provider mock a child so much. I was totally annoyed and taken back by the unprofessionalism that the staff members showed at Chapel Hill Pediatrics.

Good doctors and staff. My only problem is it is so hard to get a real person on the phone when you…read morecall. Average hold time is usually 5-10 minutes on the phone.

My child had a speech appt for today sch dyked for 11am and the speech therapist didn't show up…read moreuntil 11:20 am leaving only 20 minute session before his physical therapy at 1140am.

I've been going here for a few months and have seen at least 5 different physical therapists. They…read moreare all excellent. The place is well run, they are friendly and welcoming, all are experienced, and I'm feeling much better now. I've been to other PTs and many are treating multiple patients at a time, and stick you on an exercise bike for half the time. Not so with these people. I got 1 on 1 attention tailored exactly to my needs.