1. Shelly Hummel Therapy, LMFT

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Wake Forest, NC

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Shelly Hummel Therapy, LMFT

5.0 (2 reviews)
Open • 8:00 am - 8:00 pm

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9 years ago

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Perkins Counseling & Psychological Services - During the building of our new location at 10580 Ligon Mill Rd. Ste. 210 Wake Forest, NC 27587

Perkins Counseling & Psychological Services

3.0(5 reviews)
0.3 mi

While I love who I was working with at Perkins, and the front desk people are really nice, the…read morefinance department is terrible. The amount of times I have had to resend them my insurance card because they kept trying to charge me for not having insurance. Now they are saying the co-pay ive been paying is wrong and they are going to charge me $100 each time. Plus the message I got from them about it was rude and unprofessional. I will be canceling any remaining appointments I have and leaving to go somewhere else. I would avoid this place if you can.

Unfortunately, I've had to change my 5 star review to a 2 star review. The staff there are…read morewonderful, but the finance piece of the business is a mess. It has been this way since I started working with them a few years ago. They've been audited and I had to be refunded money they overcharged and now recently my insurance claims have been charged differently because they've changed the way they bill medication management appointments. While I don't believe they're able to control this, they did tell me that the copay would remain $10; it has not remained the same and is $80 and I am now having to back pay for all appointments up to this point for appointments that I was told would for sure be a $10 copay. If they were able to get their finance situation under control I would absolutely recommend them, but constant uncertainty about how you're being charged is not okay. This situation is just the straw that broke the camels back.

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Our incredible clinicians!

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Shelly Hummel Therapy, LMFT - psychologists - Updated October 2026

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