The therapists and psychiatrists are quite helpful, with one exception: They are not good managers…read more The receptionist desk is a crapshoot. Sometimes you get a receptionist who is friendly and helpful, other times you draw a receptionist who goes out of her way to be unpleasant. As to the latter, if there's a way she can give you bad service, she does it. So the treatment you get depends on who's on duty when you come in.

The location isn't the easiest to access, you have to park down the street a little bit unless you…read morehave an afternoon visit. The building doesn't look like a doctor's office at all from the outside. This being said, the rest of my experience was amazing. The receptionist was very helpful when I called to make a new patient appointment, and when there were issues with my insurance, she worked with the company for the entire hour I was in my appointment. I saw Dr. Moss. I waited less than 5 minutes in the waiting room, and since I arrived early, I was seen right on time. Dr. Moss is a great listener. She offered advice but didn't give the impression that her way was the only way. She helped me come up with some strategies and "goals" that seem realistic and greatly reduced my anxiety. She made sure to ask if there were any "pressing" issues that we hadn't covered before I left. Overall, I've had a wonderful experience with this practice and Dr. Moss.

Speaking from personal experience, I sought eating disorder treatment from this center and left…read moreworse than I arrived. Please do your research before you or a loved one admits to this location. Treatment was not personalized like it was advertised to be on the website so there was a lot of generalization happening. Which ended up making treatment difficult for individuals differing behaviors. The patients were honestly the most helpful/supportive part about my experience there.

I sought help for my daughter. I allowed her to go there to see what it would be like. Within…read morehours, during which she primarily slept, they recommended a very strong medication for bipolar and schizophrenia, which I promptly declined. Turns out one of the side effects is rapid weight gain. That's how they get their results? From utilizing medication that isn't appropriate for the patient!!!!! Very self serving. Got my daughter out the very next day. Months later I received a bill for 12 DOSES of various medications they say they gave her during her 27 hours there. She said she remembers taking two doses of medicines so I can't decide what is worse the fact that they are indicating that they gave her 12 doses of medicine during those 27 hours or the fact that they're billing me for medicine that they didn't give her? There is something very wrong about this whole thing, and I would like to dive further into it.

i have been working with dr. whitenack for over 7 years. i'm in my 60's, married 40+ years, raised…read more2 children and have an mba with a 4.0 gpa. i've worked in finance my entire career and been around the block a few times in my life. i find dr. caleb whitenack the best psychiatrist i have ever worked with. my son began seeing a psychiatrist in 2nd grade, diagnosed with ocd that was a huge alteration to daily life, even challenging today in his 30s. the physician was very good with degrees from duke and yale. this was my first time working with a psychiatric. since this time, i have worked with numerous psychiatrists for my son, my daughter with add and my own personal challenges. what i find outstanding of dr. whitenack, in addition to his clear expertise in the field, is his ability to actively listen, clearly connect with his patients, articulate clearly, be professional and is blessed with great intuitiion. this by itself makes an amazing psychiatrist. although, he additionally goes out of his way to seek and quickly provide the most cost effective ways for patients to acquire and afford their medications. even knowing local discounts for specific meds and rx cards that work best. this is critical to many patients. i personally know individuals who have stopped taking medications because of cost, which has been detrimental to their health. in summary, he is an expert, has the full package of personal skills to successfully connect with his patients and be knowledge of medication avenues for patients to successfully acquire them. everything that gives his patients every possible opportunity for success. amazing caring expert!! cynthia w.

Seeing Dr Whitenack has been life-changing for me. He is an excellent listener, thorough and…read moreknowledgeable. In a few visits we had a plan that is working so well, I fell like I am living my life again. The office is friendly and comfortable, and he is so kind and easy-going, the whole experience is a positive one. Dr Whitenack is a great asset to our community!

I inquired about seeking services from this company, specifically Dr. Sophia Caudle. Dr. Caudle…read morerecommended that we first meet via Zoom to "see if we were a good fit". Prior to the meeting, she asked that I fill out several pages of paperwork, one of which included my credit card information. I did so, but told her that I wanted to know up front if any charges would be placed on the card. At the end of our Zoom meeting, Dr. Caudle informed me that she didn't accept my (BCBS) or any other insurance and that she would be charging $300 to my credit card for the Zoom meeting. After I expressed concern about being charged $300 for what she described as an informal meeting prior to beginning any treatment services, she sent me a series of belligerent emails where she claimed that "her time was worth it" and that the cost for this meeting was "in the paperwork that I signed". Neither of these things were true and her unprofessional behavior makes me wonder about how she could possibly be effective as a therapist if she is unable to be honest with her clients. She advertises online that she has offices in Wilmington, but after speaking with her she admitted that even that was not true. I would recommend that anyone seeking the services of this doctor seek care elsewhere as she is completely deceptive in her practices. I am also filing a state board complaint against her over this incident.

From the owner: Bull City Psychotherapy is the largest sex addiction practice in Raleigh Durham, North Carolina…read morewith a comprehensive program offering a full service, one stop experience for clients including, both individual and group counseling, as well as medication management, functional nutrition, massage, and acupuncture.

When I'm asked for a referral, Beth Newton is the first name that comes to mind. She is a wonderful…read moreclinician!

I refer to Beth Newton, LCSW frequently for couples therapy. Being a couples therapist requires…read morethoughtful and dedicated evidence based training and I refer to Beth because she, unlike any other couples therapist in Durham, dedicates the time and devotion to the proper training. Many therapists say they work with adults, children and couples. There is no way to be adequately trained in all three. Beth is singularly focused on couples. That makes her outstanding in the field.

Lifeologie Counseling is one of the warmest most informing environments i've ever been in! Love the…read morestaff!!

I have been a client of MPH for several years, and recently had my teen start therapy as well. MPH…read moreis always a good place to turn to, their staff are all very friendly and professional as well as personable and understanding. We highly recommend MPH for all your mental health needs. You need to have patience when you first arrive, but they provide the best people to have on your side.

I had a great experience with my therapist but everything else was TERRIBLE. Billing was murky at…read morebest, they would just withdraw 300 from my bank account just kinda whenever they felt like it would withhold my ability to join my tele-appointment until I gave them a valid payment. This place will create more stress than a good therapist is worth, find somewhere else.