The therapists and psychiatrists are quite helpful, with one exception: They are not good managers…read more The receptionist desk is a crapshoot. Sometimes you get a receptionist who is friendly and helpful, other times you draw a receptionist who goes out of her way to be unpleasant. As to the latter, if there's a way she can give you bad service, she does it. So the treatment you get depends on who's on duty when you come in.

The location isn't the easiest to access, you have to park down the street a little bit unless you…read morehave an afternoon visit. The building doesn't look like a doctor's office at all from the outside. This being said, the rest of my experience was amazing. The receptionist was very helpful when I called to make a new patient appointment, and when there were issues with my insurance, she worked with the company for the entire hour I was in my appointment. I saw Dr. Moss. I waited less than 5 minutes in the waiting room, and since I arrived early, I was seen right on time. Dr. Moss is a great listener. She offered advice but didn't give the impression that her way was the only way. She helped me come up with some strategies and "goals" that seem realistic and greatly reduced my anxiety. She made sure to ask if there were any "pressing" issues that we hadn't covered before I left. Overall, I've had a wonderful experience with this practice and Dr. Moss.

I originally came for a one-month stay but I enjoyed it so much I decided to stay for longer. The…read morehighlight was the customer service but overall I enjoyed all aspects! Food 3/5 Overall the food is good quality and very well made. The kitchen staff are friendly and always willing to help. There are only a few downsides, the first being that there is no menu for actually ordering your meal. Pro tip: If your food is cold, do NOT try to send it back. There are a variety of delicious milkshakes, the homemade strawberry flavor is the best, 10/10, I recommend! Entertainment 4/5 There is a full program of activities provided for your personal enjoyment. This includes yoga, art, bookclub, walks, and more. The highlight was a dance performance from the staff. Some of them did not appear to be classically trained but it was a free event so I can't complain. Amenities 3/5 There is a laundry room and unfortunately guests are expected to do their own laundry. The only problem being that the dryers do not exactly dry. Upon contacting customer services I was told that new machines would be installed the next day. This was four months ago, please see my review of Lowe's for more details. The bathrooms are good but only open at certain times and staff like to look before you flush. It's weird but they said it was all part of the inclusive all-expenses-paid experience. There are some complimentary meds available to guests. I'd rate the Phos-Nak 7/10 because it's good but not as good as other Phos-Nak I've had. Guest safety is a priority and there were two fire alarms during my stay. Unfortunately the first was my first night at 5am. As I stood outside in the snow, I wondered if it was some kind of weird hazing, "or" I thought, "maybe this is a regular occurrence designed to build character." It was neither, I was just unlucky. Customer Service 5/5 The customer service is excellent. The staff are all so dedicated and hardworking, and were so patient and understanding with my accent barrier *cough* heartburn. To enhance your stay they often organize 'spirit weeks'. I once participated in a 'staff meeting' during which most of us were wearing onesies and someone was dressed in Harry Potter pajama pants. Our attire, coupled with the fact that I had a milkshake in hand made the whole thing surreal. There is one particular staff member who stood out due to her tendency to eat off of others' plates. She once taught me how to insert my own NG tube, and pull it out! Just kidding, that stuff DEFINITELY never happened. Pro tip: If you want any privileges, I recommend poetry as a highly effective tool. In conclusion, I give Veritas 5 stars, 10/10, I highly recommend! It is a great place to recover, to grow, to learn about yourself, and practice stand up comedy routines. In all seriousness, this place helped me make progress that I didn't think I could. Thank you Veritas!

DO NOT GO HERE!!!!!…read more I attended Veritas from November 2020 through February 2021, and years later, I am still not fully healed from the traumatic experience I had there. I still have nightmares about this place. During my stay, the facility felt more like a prison than a place for recovery. It was poorly run and extremely understaffed, and despite being in an adult program, I felt like I was constantly treated like a child. The rules and overall environment made an already incredibly difficult period of my life even worse. They are so incredibly unempathetic that it felt more like a torture chamber than anything else, to the point where I genuinely wanted to eat the 'forbidden slushy' (the gel inside the heating packs) just to secure my way out of that hellscape. While there, I developed refeeding syndrome, which they caused, which is crazy because they are supposed to be medical professionals. On top of causing a dangerous medical emergency, they actually expected me to pay thousands out of pocket for an ambulance to fix their error. When I told them hell no, they made me sit around and wait an absurdly long time before finally giving me a ride to Duke University Hospital in one of their vans, all while being completely rude and hostile about it. What makes it even more ridiculous is that Duke was literally within walking distance of the facility. I was stuffed like a Thanksgiving turkey, and by the time they finally let me go, I was almost 10 pounds over the heaviest weight I had ever been before checking in. Even after moving into their PHP and IOP programs, they just kept trying to "refeed" me. To make matters worse, at one point they ran out of my prescription medication, which caused me to experience withdrawal symptoms. I also felt trapped by the financial consequences I was told I could face if I chose to leave AMA. I went there because I needed help. Instead, I left with an experience that I am still trying to heal from years later. They can rebrand to 'The Emily Program' and change their name all they want, but I will not let a name change protect them from the 1-2 star reviews left on the original Veritas page. I am here to warn the masses that whether they call themselves The Emily Program, Veritas, or whatever else, they can NEVER BE TRUSTED AND WILL TRAUMATIZE YOU, NOT HEAL YOU.

i have been working with dr. whitenack for over 7 years. i'm in my 60's, married 40+ years, raised…read more2 children and have an mba with a 4.0 gpa. i've worked in finance my entire career and been around the block a few times in my life. i find dr. caleb whitenack the best psychiatrist i have ever worked with. my son began seeing a psychiatrist in 2nd grade, diagnosed with ocd that was a huge alteration to daily life, even challenging today in his 30s. the physician was very good with degrees from duke and yale. this was my first time working with a psychiatric. since this time, i have worked with numerous psychiatrists for my son, my daughter with add and my own personal challenges. what i find outstanding of dr. whitenack, in addition to his clear expertise in the field, is his ability to actively listen, clearly connect with his patients, articulate clearly, be professional and is blessed with great intuitiion. this by itself makes an amazing psychiatrist. although, he additionally goes out of his way to seek and quickly provide the most cost effective ways for patients to acquire and afford their medications. even knowing local discounts for specific meds and rx cards that work best. this is critical to many patients. i personally know individuals who have stopped taking medications because of cost, which has been detrimental to their health. in summary, he is an expert, has the full package of personal skills to successfully connect with his patients and be knowledge of medication avenues for patients to successfully acquire them. everything that gives his patients every possible opportunity for success. amazing caring expert!! cynthia w.

Seeing Dr Whitenack has been life-changing for me. He is an excellent listener, thorough and…read moreknowledgeable. In a few visits we had a plan that is working so well, I fell like I am living my life again. The office is friendly and comfortable, and he is so kind and easy-going, the whole experience is a positive one. Dr Whitenack is a great asset to our community!

I inquired about seeking services from this company, specifically Dr. Sophia Caudle. Dr. Caudle…read morerecommended that we first meet via Zoom to "see if we were a good fit". Prior to the meeting, she asked that I fill out several pages of paperwork, one of which included my credit card information. I did so, but told her that I wanted to know up front if any charges would be placed on the card. At the end of our Zoom meeting, Dr. Caudle informed me that she didn't accept my (BCBS) or any other insurance and that she would be charging $300 to my credit card for the Zoom meeting. After I expressed concern about being charged $300 for what she described as an informal meeting prior to beginning any treatment services, she sent me a series of belligerent emails where she claimed that "her time was worth it" and that the cost for this meeting was "in the paperwork that I signed". Neither of these things were true and her unprofessional behavior makes me wonder about how she could possibly be effective as a therapist if she is unable to be honest with her clients. She advertises online that she has offices in Wilmington, but after speaking with her she admitted that even that was not true. I would recommend that anyone seeking the services of this doctor seek care elsewhere as she is completely deceptive in her practices. I am also filing a state board complaint against her over this incident.

From the owner: Bull City Psychotherapy is the largest sex addiction practice in Raleigh Durham, North Carolina…read morewith a comprehensive program offering a full service, one stop experience for clients including, both individual and group counseling, as well as medication management, functional nutrition, massage, and acupuncture.

When I'm asked for a referral, Beth Newton is the first name that comes to mind. She is a wonderful…read moreclinician!

I refer to Beth Newton, LCSW frequently for couples therapy. Being a couples therapist requires…read morethoughtful and dedicated evidence based training and I refer to Beth because she, unlike any other couples therapist in Durham, dedicates the time and devotion to the proper training. Many therapists say they work with adults, children and couples. There is no way to be adequately trained in all three. Beth is singularly focused on couples. That makes her outstanding in the field.

Lifeologie Counseling is one of the warmest most informing environments i've ever been in! Love the…read morestaff!!

From the owner: At Lifeologie Counseling Durham, we believe therapy should be as unique as you are. Our…read morecollaborative, compassionate team offers personalized counseling for children, teens, adults, couples, and families. We help clients navigate anxiety, depression, trauma, relationship challenges, grief, life transitions, and more. Our clinicians draw from a variety of therapeutic approaches, including CBT, DBT, ACT, and EMDR, to create treatment plans tailored to each person's needs and goals. What makes us different is our fresh, creative approach to mental health care and our commitment to matching you with a therapist who understands your unique experiences. Whether you're facing a difficult season or ready to make meaningful changes, we're here to help you feel understood, build on your strengths, and move toward a healthier, more fulfilling life. We welcome you to connect with us and discover how therapy can help.

I sought out Carolina Partners after having a different mental health practice in the area…read morereschedule my appointment 4 times! I'm really glad I did. I called the intake line for CP and was set up with an appointment with Paula Sumner about 2-3 weeks later. Paula is fantastic. Her style is personable and real - she's not afraid to crack a joke and "gets" sarcasm so you can really be yourself around her. This is a rare quality in my experience! She approaches mental health as a collaborative process with her patients, taking time finding the right solution for each symptom/issue, rather than just prescribing whatever knock-'em-out pill is being pushed by the pharma reps this year. She has a wide scope of training and expertise which includes overall physical health, mental health, and alternative therapies as well. Over several months, Paula and I have found the right fit of meds/holistic therapies/lifestyle changes to truly improve my quality of life...something I have never been able to achieve through a traditional psychiatrist. If you are interested in having a true partner in mental health and well-being, Paula Sumner is a wonderful one.

I have been a client of MPH for several years, and recently had my teen start therapy as well. MPH…read moreis always a good place to turn to, their staff are all very friendly and professional as well as personable and understanding. We highly recommend MPH for all your mental health needs. You need to have patience when you first arrive, but they provide the best people to have on your side.