Don't go to the AFC Urgent Care in Wendell, unless you are in need of actual medical assistance -…read morein that case I would advise you to go elsewhere.
I would like to point out that they have no email listed on their contact page here: https://www.afcurgentcare.com/wendell/resources/contact-us/ , only a phone number.
So anyways, I went to the AFC Urgent Care in Wendell after I received a cut to my nose in a bicycle accident, which was not life threatening. The front desk receptionist asked me for $100 up front to be seen, and I told them to bill me later - the bill ended up being $191 instead of $100!
But let me tell you what happened during the actual visit with the nurse whose name is listed as "Bunn, E" on the bill. She briefly looked at my nose and manipulated me into going to the emergency room at the nearby hospital. Her reasoning was that "our x-ray machine is broken" or some hogwash like that, when all I really needed was for them to fix up the wound. She used some incredibly coercive tactics on me, such as saying I couldn't leave the urgent care without signing a waiver first (???), and then having another lady watch over me in an attempt to prevent me from leaving. She practically bossed me into taking an ambulance to the hospital instead of driving there (I was perfectly capable of driving back home instead of that hospital or the urgent care), and I only agreed to it because I had ambulance insurance that would cover the whole cost of transportation.
And the EMTs were pretty unprofessional too, asking me to sign a waiver that stated "I wasn't being kidnapped." Oh, and then the hospital billed my medical insurance $10,000, leaving me with a $2,300 bill for a 2 hour stay, and listed as an "auto accident" even when I told them multiple times that it was just a low velocity bicycle accident? All of you guys can really do better, especially when I wasn't being rude to anybody. In the itemized hospital bill, they are asking for $5,300 for a CT Scan, $252 for a Diphtheria, Tetanus, and Pertussis Vaccination, and $1100 for an x-ray. On top of that the doctor at that hospital billed me seperately (???) for $202? Please, try to take the maximum amount of money you could possibly charge from somebody else, not me please. Maybe from somebody with lots of spare change, robbers.
Back to the original issue - the urgent care representative told me "the office manager will call you later," even when I requested to communicate via email, not by phone. They do not give a single damn about their customers it seems. Go ahead, have a good laugh at my expense, and post some glowing reviews to balance out your review average. But I object to most of these absurd medical bills you gave me.
