Ageint Security's alarm system has been dependable and easy to use. The equipment works well, alerts come through quickly, and the system gives us an added sense of security at home. Installation and setup were straightforward, and everything has worked as expected. Definitely happy with the system. read more

I got involved with this company years ago, and unfortunately the system has never lived up to the expectations that were set during the sales process. Based on my experience, I can't recommend it to others. The sales demo was impressive. They demonstrated a camera capturing a readable license plate from approximately 200 yards away. In real-world use, my experience has been nothing like that. For example, when my neighbor experienced a theft directly across the street, my system failed to capture any usable images that could help identify the suspects or their vehicle. When I raised these concerns, I was told the poor image quality was because I was viewing the footage on my phone. I purchased a high-quality monitor to eliminate that excuse, but the video quality remained well below what was demonstrated during the sales presentation. I also purchased what I believe was an eight-camera system, including a PTZ camera that was advertised as automatically tracking people and vehicles around my home. Despite multiple service visits to "fine tune" the system, it has never performed as advertised. The tracking has been inconsistent, and the overall performance has been disappointing. Another frustration has been the lack of documentation. I was never provided with clear information explaining the capabilities, limitations, or proper configuration of the various cameras, making it difficult to know whether the system was operating as intended or simply not capable of delivering what was promised. Now, with the company's Chapter 11 bankruptcy, I'm left feeling that many of the promises made during the sales process were unrealistic. Whether the issues stem from overpromising, poor implementation, or something else, the end result has been the same: a system that has not met my expectations despite repeated attempts to resolve the problems. This experience has been an expensive lesson. I genuinely hoped the system would provide the level of security that was advertised, but after years of ownership and multiple service visits, I cannot recommend it. When friends, neighbors, or coworkers ask for advice about home security systems, I encourage them to carefully research other options before making a decision. read more

Great local company! Ageint Security upgraded my system with crisp, high-definition cameras and a smart alarm I can easily manage from my phone. The install team was fast and professional, and their customer support is top-notch. I love the peace of mind they've brought to my property. read more

Will not disclose contract terms run as fast as you can! Run do not walk far away from this company. Slimey tactics and don't even train their salesmen properly. They will tell you they have gone over everything that's in the docusign and to just sign the places. They don't tell you they will hold you hostage in a 60 month contract. I've talked to multiple old employees who have been taken advantage by this company and will be reaching out to a lawyer to discuss my options as this company is slimey and sleezy beyond belief. DO NOT FALL FOR THEIR LIES AND TACTICS. They will take advantage of you whether your a civilian or law enforcement don't care they just want to take advantage of everyone. They lock you into a contract because they have the worst Customer service. I fully intend to expose them to all the news stations and social media networks. I hope this company goes out of business. read more

I have used Ageint Security for over six months now and could not be happier with my system. I have multiple cameras covering the front, back, and sides of my house. Let me tell you these cameras are awesome! I have a PTZ camera that can track people as they come up my driveway so I never lose sight of them. The customer service I have experienced has been way more than I would have expected. Anytime I have had a question or needed something, someone always got back to me very quickly. Their monitoring service has been quick to let me know if my alarm has ever gone off. Which it has because of the cat getting the zoomies a few times. TLDR Ageint Security is a local company who provides great services. read more

We've been with Ageint Security for 5 years and have only compliments. We had our old system overhauled with new cameras, alarm panels, and transferred to their monitoring service. Any customer service needs are quickly addressed and their monitoring company is very responsive to alarms- easily within 2 minutes. We have felt confident when recommending to friends and family as well. Being a veteran owned business is a bonus! read more

I signed the contract for the cameras on 8/7/21. The Ageint Salesperson, Brian, sent the docusign only to me. I was under the impression that the docusign was for the cost of the cameras only, so I mistakenly did not read the entire contract as I mistakenly trusted Ageint. I was looking for the cost of the cameras, $6,527.25, to sign off on so that the order could be quickly transferred to financing. We were not told by Brian that we would be placed in a monitoring contract for 5 years. My husband, Craig, is listed on the contract, however it was only sent to me for signature. I believe if it would have been sent to both of us as it should have been, then this would have been caught. It wasn't until I contacted Ageint to cancel the service due to us moving that I was told we were under a contract, and I owed $934.97 in order to cancel the contract. Please see estimate 2695 attached. I spoke with Veronica in Accounting and what I understood from that conversation is that she was going to provide us with a discount to remove our cameras and reinstall them at our new home. Please see estimates 2768 and 2769. To remove our cameras would be $1181.01 and to reinstall would be $1399.67. We paid Ageint $6527.25 for cameras that aren't even worth 15% of that. The control panel no longer works, and the cameras are not the best technology. I believe that we were conned. I realize that I should have read the contract thoroughly before signing, however I was not looking nor expecting for something to be snuck in. I was concentrating on the amount of the cameras and confirming that was correct before they submitted to financing. The thought of paying Ageint $2,580.68 to uninstall and reinstall these substandard cameras is mind-boggling as well as paying $934.97 to cancel a contract that was snuck in. We should have been verbally told that we were signing a five-year contract in addition to purchasing this substandard cameras/system. We filed a complaint with the the BBB and they were unresponsive. Not surprised. I do not recommend this company. read more

Amazing products and exceptional customer service. I've been a customer since 2022 and have zero complaints!

Stay as far as you can get from this rip off company. They will tell you anything to get you to purchase their no name junk. Worst experience ever. read more

My wife and I feel so much better about our home security since switching to AGEINT Security. The installation crew was amazing and super professional and Jake Harvard is who you want to speak to for getting set up. Five Stars all day. Not sure what else I can say but get Ageint Security for your home today. read more

Ageint Security - Home Automation Near Me - Conroe, Texas

the install of our equipment has been a nightmare, august 2024 the technicians sent where not of top quality, one sat on my desk and tried to flirt with me during the install then we had nothing but issues for 2 1/2 months. One of the original technicians said it cost to much to come out here to service equipment then why did you agree to do business with us if it was to far? They eventually sent another crew to take the split lan off of our time clock then we still had issues with their router constantly reissuing ip address' on our network, and it is Still having issues and they are not returning phone calls, emails, paid a lot of money for the new cameras and monitoring system. they got our money and bailed on customer service. read more

It's been about 5 months since we got our Ageint Security system. I have had zero issues with it. I have been nothing but impressed. I posted some pictures below. One being a screen shot of my phone and one in my "man cave." I get alerts anytime someone comes into the "Geo Fence." Which is a perimeter you and the technician set upon instillation. With being a new Dad and working 24 hour shifts as a firefighter, having to leave my newborn and wife at home, I can't tell you how much better I feel knowing they have that extra layer of security. Many of my friends have moved to this company, leaving their old security system because of how impressed they were when I showed them my setup. Not to mention, they take care of first responders!! I don't leave a lot of reviews on things, only when they deserve them(good or bad) if you're in the market for a new security system, give them a look. I promise you won't be disappointed! read more

Ageint Security - Home Automation Near Me - Conroe, Texas

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After a lot of research and speaking with friends who had security systems, we decided to go with Ageint security and we could not be more pleased. The cameras that surround our home capture clear and detailed images. The security system itself is very user friendly and convenient. I love that I can lock the doors or set the alarm on my phone before I go to bed or from miles away. Overall, this is a great system. read more

Ageint Security - Camera - amazing quality - Home Automation Near Me - Conroe, Texas

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My own Ageint Security cameras were so impressive to my sister that she couldn't wait to get hers too! They responded quickly and had her up and running in one day. Thank you Ageint Security! read more

Ageint Security - Ageint Security Cameras Installation - Home Automation Near Me - Conroe, Texas

After being a Agient Security customer for only a few months, I can say that Agient Security is a top-notch company. From day 1 Agient Security has provided nothing but the best for me and my family with It's top-notch products and high-quality video footage and easy to use alarm. Just look at that picture quality. I am able to keep track of work done in my yard and also know when my daily Amazon package has arrived to the house. Agient Security is hands down the best security company you can ask for in the greater Houston area. read more

Ageint Security - Home Automation Near Me - Conroe, Texas

This service is SO expensive!!! Can't imagine an ordinary citizen would be able to afford it. Was told that if you post a positive review about it that they will waive the fee. But here's a novel idea... Lower the fee and provide excellent service. read more

Can't add pictures here but after being shown what they had to offer by salesman and stated cost was tad under 4k fir 4 camera system they came out. Priced a 6 camera system and added almost 3k more totalling right at 7k After installation had hard time getting help functioning then noticed I could not zoom to see plates on vehicles and distorted not clear. Was told by owner it was because I was using my cell phone and to buy a cheap monitor for office. I said ok and bought midgrade and still bad imaging. They brought out a ptz qty-1 and said try this. Same bad quality I messaged and emailed complaining then after 2 months and finally posting information from salesman on Facebook he argued with me then deleted what I posted he sent to me during sale. Finally decided to leave a Google review and did. Days later got a call from their quality department asking about issues then stated they wanted to make it right and just go ahead and replace all with the best they have. I felt like wow that's great. He said he'll schedule a time to come out and meet and once they replace and I accept to please remove review and leave a good review. He showed up, we talked and then he said he'd give me 1 more ptz and take other camera's there. I replied then I won't have camera's on other side of property then he said I'd have to spend another 2k or so then I'd have 3 camera's. I said no sir, I pd way more than initially agreed and got a trash system. I agreed to 3 ptz that should cover what my 6 cover and we'd be good. They since haven't fixed or replaced the issues. Took the $$ and ran and now ignoring texts and calls knowing I work 2 jobs. Customer service sucks at this point along with quality. read more

Love my security system!!! Agent security is the best!!! Love the fact it's veteran owned and operated. They are good to their word. They will not stop until their customer is satisfied. With my personal experience, I recommend this security company to everyone. read more

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Hands down best security system. My husband works 24 hour shifts and I finally feel safe at night. Installation was easy and fast. The staff was very knowledgeable and took the time to sit down and show us how it works. I highly recommend ageint security!!! read more

These guys are truly pros and great at what they do. They multiple times came out to my house to help me get my system exactly how I wanted and functioning. Very honest and trustworthy folks. read more

Overall this is a great company. They make sure the client comes first. However, I am a little disappointed that we were told we'd get a ring/sky bell and we've yet to receive one after almost 2 months of being our security providers. Though it's not a need, we just wished we didn't have to constantly reach out about a product we were told we would be getting and if it is included as part of the GreenSky loan amount. But overall I'd still recommend to anyone looking for an Affordable service. read more

Stay away from this company! My experience with them was expensive and has been a nightmare from day one. . I spent $5000 on a home security system. Proper installation took months. I continued to have problems and their tech would troubleshoot problems over the phone until I insisted that he come by. Now the system continues to fails and they will not return calls and the tech refuses to respond to any attempts to contact him. What a horrible company!! read more

Awesome. Just freaking awesome. Technician lost the last chipped key to our work truck, so needless to say our work day was completely ruined. But thanks to these guys we had our technician back on the road in a couple of hours. They had someone to his residence within an hour, accepted a credit card over the phone so neither company owner had to reschedule their day and emailed me a receipt after payment was made. If you're in a bind and need a reliable company, I'd highly recommend Ageint Security! read more

Great customer service along with affordable, high quality products. Only company I found that carties PTZ and license plate reader cameras. They also offer different payment options like financing and cash discounts. I like that it's a veteran owned and operated company that stands behind their word and the work they provide. read more

We have been so fortunate that we called Ageint Security to help us on our Security system. Darrell has always taken care of us from day 1. We can still call him today with any questions on our security system and we have been treated as though we are #1 customer. This is such a good feeling to have in today's world. Call Darrell if you are considering a new system or even an upgrade : (713) 962-3558 read more

I've had these cameras for about a year and a half now and still performing extremely well. I live in a safe area but it's still good to know that we have extra security for piece of mind. The cameras are also very helpful in identifying packages not delivered, or things getting accidentally hit on the street. Glad we've had them. They even helped us find our dog! read more

We finally did it! We installed security cameras along with a monitored alarm system. There is no movement on our property without it being recorded. We chose to go with Ageint Security. They are efficient, helpful and have done a great job at keeping us informed and educated. I would recommend them to anyone thinking about increasing the security of their home. Its awesome to be able to see the kids come home, look at the dogs in the backyard and see who it is that is ringing your doorbell!! read more

We had Ageint Security install an alarm and camera system at our previous house. We loved them so much we took them with us! They made the move as easy as possible. Great group of people! Excellent products! Highly recommend. read more

Living in Kingwood I was never too worried about crime but after a cars got stolen, several more broken into and a house broken into I decided to call these guys. The owner himself came out to see the place and worked with me to build an awesome system customized to my house and needs. I sleep soundly every night knowing I have Ageint security protecting my house. If you're in the market for security, these are the guys you want!! read more

I can't overstate how impressed I am with my experience with AGEINT and their cameras. I was referred to them by a coworker. When Darryl came out to the house to tell me about the system he was great. Very friendly and easy to talk to. Very upfront and honest with what they have and why it's good. I didn't feel pressured. I like when a company lets the product and quality of their workmanship do the sales. That is what you get with AGEINT. After we decided to sign up everything moved pretty smoothly. They called quickly to get the installation set up. The installation crew was very friendly and hard working. I liked how they explained what they were going to do and how long it should take so I was as informed as possible. Once the cameras were installed they gave a training on how to use the system and helped optimize it for what we wanted. I am seriously blown away at the quality of these cameras. We have had a few WiFi cameras in the past but they are nothing compared to these. The cameras are high resolution enough you can actually see faces and license plates on cars. It's incredible. Also there really is almost no lag time from when someone crosses into the camera view and when it starts recording and notifies you. All WiFi cameras are at least a few seconds delayed. I tend to travel a bit for work and these cameras will help my wife feel more at ease at night. She can just pull up her phone and see our entire property in high definition. Another thing about the company is their follow up and customer service. They do a great job of communicating with you and following up. Calls and texts making sure that you are happy and that you know exactly how to reach them if you do have a question or concern. One last bonus is the company is veteran owned so it's nice to support someone who served our country. Great service, great product. Definitely happy with my choice. read more

Darrell is the best and willing to work with you. His team is very professional and fast to respond to any problems you have with your system. They will not stop working until your happy with you system. I highly recommend them. read more