I booked a night in a Tower room since my work holiday party was being held in the Salmon room at…read morethe casino. The tower rooms are very conveniently attached to the casino and easy to get back-and-forth to your room. If you stay in a Resort Room, that building is not attached and you have to walk through the parking lot to get to the casino. I would say that that's the only downfall during the winter time of staying over there. But that is where the pool is so it just depends on what you're looking for at your stay. I have no complaints about the room, very clean and nice decor. My husband wished there was room service for breakfast the next morning but that is not available. I also wish they had valet parking. There is not nearly enough parking in the parking lot so if you don't find parking, you have to park in the parking garage and then walk all the way around back in to the hotel. Hotel staff were very friendly and the checkout process was easy. The second part of this review is going to be on the service from my work holiday party. The room was beautifully set up and the food was delicious. The staff that were coming around refilling water and taking plates were very attentive and friendly. We really liked Richard. The one employee that we encountered was the bartender assigned to our room. My first encounter from her I thought she was just having a bad day and I let it go. Not welcoming or friendly at all. Not even a smile. But as the night went on people started talking and it seemed everyone was having a not so good encounter from Robyn. She did not ID anyone all night, except my coworker that asked for a mocktail. She was rude to some people and unprofessional to others. It just progressively got worse. Yes the management will be reaching out to the contact they have at the casino to let them know. I was just so taken back about how somebody could go out of their way to be so rude at a fun holiday party. Other than that, the experience was great and I would highly recommend renting an event room there. Is it worth the drive?...yes

We stayed at the resort side of the two hotels. Two nights was over $700. Overall, pretty…read moredisappointing. The rooms were clean but old. Low water pressure, noisy fridge, loose fixtures, not enough outlets. The pool is unusable as it's enclosed in glass and is a 100+ degree humid greenhouse. They also didn't service the room after the first night. Just left a pack of soap, didn't touch anything else. The pricing is way too high for a room that is less nice than a Holiday Inn Express. The casino is not classy. It's all digital and feels more like gas station with carpet. There aren't a lot of hotel options up in the islands but we won't be staying here again, the price point doesn't reflect the amenities.

We have used Semper Fi's exceptional car services many times now. They are always punctual,…read morespotless, and ready to get us where we need to go. We love to use them for a trip to a Cheney Stadium ballgame, we have also used their services for our wedding and a retirement party. It takes all the stress of driving out of your outing and you can relax and enjoy the day. I love to use them to go to the airport. It is nice to come home knowing you do not have to deal with traffic on the home. With the exorbitant cost of parking at the airport, why not be dropped off and picked up in style right at your airline doors?

Leery about leaving feedback here as reviewing other reviews in Google, the owner tends to get…read moredefensive and not show remorse or necessarily apologize. Not sure customer feedback is taken seriously. We have been regularly using another transportation company in Kitsap with personal door-to-door service. We thought we would give this business an opportunity. We booked and paid for a Cadillac Escalade for 2 with 4 large luggage pieces and 2 backpacks as we were headed out of the country for a few weeks. 15-minutes before pickup we received a call from the owner of the company telling us the Escalade was being repaired and a transit van was picking us up. At the time the driver was supposed to be at our doorstep, they called and told us they were running late because they had to fill up the vehicle with gas. They were 15 minutes late arriving. When we opened the front door to haul our own luggage out with barely any help, noticed it was a panel/passenger van that had the most unprofessional and ugly Space / Cosmic wrap around it. Definitely not the beginning we thought we paid for to start our luxury vacation. The driver nonstop talked the entire drive to the airport. I am not kidding when I say they barely stopped to take a breath. We got to hear a lot of personal life stories which certainly don't mind a personable experience, but it was definitely TMI. Then there was the jumping off the offramp to skirt ahead of slower traffic only to jump back on the on-ramp after the overpass, speeding with a near miss. We took our own luggage out of the van ourselves with the driver joking, with gratuity in hand, that they have learned to not rush to the luggage because most male customers would pull the luggage out themselves. Nice. A few weeks later, it was the night before our international flight home. We are nine hours ahead in London at our hotel, in bed, getting ready to sleep. We receive an E-MAIL (not text or call) from this company, office receptionist, that they are unable to pick us up the following day. We are literally overseas the night before our morning departure without a lot of time to find another service. The office clerk who emailed wanted to know if we wanted a refund or to leave a credit with Semperfi for future use?! They also indicated that they had "tried to find a driver" but were unsuccessful. If anyone has been stuck overseas in a different time zone, hours before their flight back home without a service to pick them up, they will understand the complete frustration and unprofessional service by this organization. At a very minimum Semper Fi, should've contracted with Uber to send us home from the airport. Stay away from this company, for us they were unprofessional, unreliable and did not deliver. Oh, one final concern is that the driver bad mouthed our other transportation service and gloated how great they were. Truthfully, and in the future, we would rather use Uber Black, or another personal chauffeur service. That night, when we thought we were stranded in London, we contacted our former transportation, chauffeur service, and without hesitation, they agreed to pick us up the following morning, thank goodness!

Made arrangements for a cab to meet us at the ferry. Driver was prompt and courteous, and we…read morecontinued to use their services throughout our stay. Sometimes we had to wait, but we were always advised in advance. Also took a beautiful, relaxing and informative tour of the island with this company. Our driver/guide was fantastic, telling us he preferred that if we wanted to spend some extra time somewhere for photographs to let him know; the clock was our friend and not his rule book. Just can't say enough - thanks, everyone!

I had a very easy going time with taxi and tours, my driver James was very nice and polite overall…read morewould reccommend using taxi and tours.

This company doesn't appear to be in service. The website link doesn't work, and they don't have a…read morephone in service.

Called the driver directly as the company I (had) scheduled a ride with "OOObahh" - no showed…read more Driver came up from Bremerton to Poulsbo to give me a ride. THAT was appreciated. Gave a decent tip.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Great service helpful and professional Driver arrived early…read morefor pick up and the car service we Order spaced for 6 us in a sprinter van Reasonable price.

I used Freedom Runners Jan 5, 2025, and again on Jan 9 for SeaTac / Poulsbo transportation. I…read morehighly recommend this company so don't think twice about using them... just book your trip. You won't be disappointed. Stephen and Ted are both very professional and the best at what they do. Due to unforeseen family circumstances, I had to change my return trip to SeaTac three times and Stephen was very accommodating and his customer service was excellent. Their communication throughout your quote, booking and pick-up is superb. They are always on top of it. Their prices are very competitive compared to other car services and rideshares. Book you trip with Freedom Runners, you'll be happy you did!

Highly recommend Freedom Runners for your airport transportation needs. Stephen was very…read moreaccommodating and helpful in transporting my child and I to SeaTac airport from Silverdale. The rates were priced very competitively compared to other rideshare services and parking lot fees at the airport for our two week trip. I cannot speak highly enough about what a tremendous help Stephen was in getting us safely to the airport and back home.

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

If you need a ride on Orcas, Terry is your man. From our first steps onto the island to our last…read moresteps off, Terry was sure to get us where we needed to go on time. This man over delivers on customer service in every aspect. He learned our itinerary and was able to make ride plans for us in advance to ensure a perfect experience. He is very personable and genuinely cares about people. You will be happy that you met this person, as I'm sure everyone is. Seriously. Call Terry. I felt like we had a private driver for our entire stay. Contact: (360) 298-8414

Terry was very agreeable to all requests. Helped work out our timing, was prompt in arrival times,…read moreknowledgeable, skilled, etc. Can't go wrong with OISS. See photos for contact info.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Rates are not transparent. We didn't find out until we got to our home that a 1 mile ride was $17,…read morewith a $2 fee to use a card. The car itself reeked heavily of cigarettes, and the driver rolled up the window that I had open so I could breathe. Will for sure be using City Cab from now on. Driver was polite, though. Credit where credit is due!

Awful experience driver stated he could take our ride then made us wait an hour to say he couldn't…read morewith no explanation. Very unprofessional