I needed transmission fluid replaced. It took them about an hour and some almost to complete mine…read more Nice guys though and they offered cold water. I probably paid cheaper than taking to the Lexus dealership.

Usually when we come here we talk to "Clay" hes very knowledgeable and honest. This visit we spoke…read morewith the heavy set Hispanic guy. Came because truck shifting is hesitant After two hours he stated " it would cost you $895 to get started". " Your 4th gear is sluggish and you have no 5th or 6th gear". (I'd just returned from Florida 2days before) My transmission fluid needs replacing " and held up a cup with black fluid in it. "Whatever else WE FIND (which Im sure they will) you can pay when were done." I took my truck to VALVOLINE on Morton Ranch Rd (KATY TX) and received a transmission flush, oil change, wipers and fluids capped, tires aired for $260 in like 1.5 hours. Truck running GREAT!! The team there did an EXCELLENT job. My advice to you SPEAK WITH CLAY OR DONT COME AT ALL. Especially if youre a female and nothing about vehicles.

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

Mixed bag of an experience. I've been looking for a local mechanic and received several estimates,…read morebut I went with this shop because of the distance and reviews. Their pricing is on the medium-to-high side for the area, though still cheaper than the dealer. I needed an oil leak repaired. There was an $80 inspection fee before repair, and it didn't count toward the total repair cost. I did appreciate how quickly they handled everything and that they offered a ride home. When I picked up my vehicle, I had some questions about my bill. I politely asked about the labor charges because I was confused by how high they seemed. It showed $80 in labor to fill the vehicle with oil, even though it was already in the shop and had been drained after the repair. While my service advisor was reviewing it, another advisor helping someone else made an unsolicited snarky remark: "We have to charge labor--what, you want us to fill it with your used oil?" I had no issue paying for new oil; the labor charge just didn't make sense to me. My advisor found that it had been entered in error and removed most of that labor charge. There was no apology. I'd like to think the mistake would have been caught even if I hadn't said anything. As for the quality of the repair, it's hard to say for now--everything seems fine, and time will tell. I also later learned the repair should have a two-year warranty, which was never mentioned. Overall, I left feeling upset and irritated by the experience.

I had a great experience at Auto Check Sugar Land and will definitely be coming back. I came in for…read morean oil change on my Corvette, and the team handled it with no hesitation. If you have a specialty or modified car, you know not every shop is comfortable working on them, but these guys clearly know what they're doing. The quality of the work was excellent and everything was handled professionally. The owner is very upfront, courteous, and transparent. He even offered to show me underneath the car while it was on the lift so I could take a look myself. That level of honesty and openness goes a long way, specially when I know I can be a little picky on how things are done considering it's modified! The rest of the staff was also very friendly and professional, and the whole process felt smooth and straightforward. On top of that, it was a great value for the work done, which is always a plus. It's really nice finding a trustworthy shop close to home that can work on modified cars without the typical dealership hassle. Highly recommend Auto Check Sugar Land if you're looking for knowledgeable mechanics, honest service, and great value.

Auto Check First Colony was so curteous and helpful when our car battery died in the parking lot…read moreacross the street. They did not hesitate to drive over and give us a jump. Excellent customer service!

I had my 1985 IrocZ transmission rebuild with Alltech Transmission I have say that best customer…read moreservices and do the best work on my car transmission . I was waited for two months to do this review just to make sure that my car is running good. Excellent

Had transmission work done here and my husband and I are more than satisfied. The tow from home to…read moreshop was free. Had to come back twice because of a leak. We were charged the first (we purchased the transmission and had them put it in so the seal leak wasn't their fault but still took a little off the labor) but on the second visit, though well within their right to charge to repair a leak unrelated to the transmission, didn't charge us. These people are GREAT! Front desk, owner, mechanics...everyone is so friendly, the repairs are prompt and pricing is fair. We have another car we will be bringing back soon. Ask for Eddie!

I've come to them for two different cars to have CVs replaced and have my differentials drained and…read morerefilled, and they've been great every time! I brought my own parts, they gave me recommendations and texted me about updates, and they have a great turnaround time.

Took my car in because I had a oil leak.. They told me that it would take a week to fix.. at the…read moreend of week 2 I haven't even heard about a update about my car until I showed up at the shop.. when I show up they tell me they needed a "special tool" and that's why it's taking so long.. so I don't get my car back until week 3.. as soon as I pulled off I notice a loud noise.. the plastic that was under my car they broke some of it and the plastic clips that holds it.so instead of doing the right thing they tried to zip tie everything down . And the manager told me that I brought my car to them that way. And that it's just "old plastic stuff like that breaks". If you can't take plastic clips off a car then you shouldn't be working on cars!! Then if you use a credit card they charge you 3% for using it.Bad customer service stay away!!!

Service was quick! They don't take appointment but you can walk in and have your Honda/Acura looked…read moreat. I was quoted a horrendous price for brake pad replacements at the Doggett Honda Dealership so I skipped over and got a quick estimate for work here. They ordered parts and quickly got my vehicle back out in working order. I appreciate the communication the mechanic has with the clients. Waiting room is comfortable with comfy chairs, coffee, water, charging station, and pleasant music playing in the background. There is a great lunch spot nearby called Fresh & Savory so plan to head there while you wait.

Would give No stars, if I could. Been a long time customer, since Mark and Craig were owners and…read moreshop was good.. Now Hitler, is the extremely rude, greedy receptionist who is running off customers. After having my Honda towed there, becsuse I needed a few things done., Was told I had to pay $72.50 per item I wanted looked at. Plus she complained that I had work done at other shops (absolutely, because other shops are open on Saturday's) I had tow company pick up my vehicle and take to COLONY ONE AUTOMOTIVE. On Dulles ave. Great reviews. And FRIENDLY, KIND , people work there. Also recommend MIKE TATE /

I have taken 3 cars there and never had a bad experience. Mike and team are honest and fair. Very…read morefriendly and helpful. Highly recommend.

The service was excellent my car was completed on time and the price was very fair. Also I thought…read moreI needed new brakes but was told I didn't, very honest owner.

I brought my chevy express cargo van for third time to their shop…read more I had a great experience with them, they gave me great service with a fair price and time, they rebuilt my transmission with 12 months warranty. I really recommend them for all

I can't say enough good things about CarTrans. I came in thinking I might be facing a major (and…read moreexpensive) repair based on what other places had told me--but this shop was refreshingly honest. Instead of pushing unnecessary work, they clearly explained what my car actually needed and saved me a ton of money. Their communication was top-notch throughout the process. I felt like I was dealing with someone who truly cared about doing right by their customers, not just making a sale. That kind of integrity is rare these days. I'll be bringing all my cars here from now on. Highly recommend!

These professionals are professional. Their work is 2nd to…read morenone. Get your car the care it needs. I got blessed when I found them.

They over charge you and their mechanic look like he is on something , always Moody and you have to…read morecheck after him he put everything back where it should be

This place is awesome. I had a motor blew out of me, these guys were not only able to help me out,…read morebut told me that the cheapest option to do this too. The following week, my other car start to breakdown... with my horn not working, and a piece of the bumper starting to come off... Not only did they help me, but they also gave me a pretty nice rate, and most importantly were nice and extremely helpful. Being a manager of a facility in downtown, it's nice to run across places like this, showing me that not all auto shops are about your money. Some are about just helping people in general. I will recommend this place to all my family and friends and highly recommend the same for you guys

I had my air conditioning unit replaced, oil changes, and some minor stuffs. Doc, their service…read moremanager is highly knowledgeable, competent, and reliable. Their pricing is resoanably competitive. I am happy overall with their service. I will recommend anytime to anyone who needs their service. I will rehire. From May in Stafford TX