These guys go above and beyond with integrity. They made sure our reservation met our needs and…read morethat we had everything we needed. Their communication is top notch. We highly recommend this establishment. Thank you so much for making our move go as smooth as a move can go. Reliable, honest, courteous.

We needed a Uhaul to move from Waco to Flower Mound and chose Ritchie Road Self Storage randomly…read more(since it was on our way to the library). I was greeted by a courteous young man who I later learned to be the owner's son. He set me up with exactly the service I needed, and he offered a few perks without me even asking. Then he did something completely unexpected... he offered to work out a plan to accommodate my needs during his off time since I was on a tight schedule. I was shocked. The owner contacted me later that day and we confirmed the plan. RRSS is an outstanding family owned business that puts the needs of the customer ahead of all else. I enthusiastically recommend them. I haven't used their storage offerings, but the facility is neat, clean and modern. If my own Mother needed uhaul or storage services, I would tell her to call RRSS.

Raylene and Grandolyn are both treasures to work with ! The plane feels safe and secureread more

Ms. Grandolyn was amazing! She was so pleasant and informative. We look forward to seeing her…read moresmiling face during our rental period. Update So they go up on the storage fees every 3 months then they keep people hard earned money. If you move out early (5days) at the start of a new month you have to pay the whole month with no reimbursement. So end up paying almost $600 for 5 days. Because that's was the easiest we could move in the our new place. After a year 4 months of paying storage fees with them going out all the time. This is how they treat people!!!!

Great place to store your student's stuff over the year. It's a safe area, clean and spacious!…read moreFriendly staff and rates are good, too!

Hard to get ahold of initially... but the local manager was amazing getting us setup. Great…read morelocation and nice facilities! I also enjoy the app for easy access

Terrible service. I have lived here my whole life and I can tell you that you are way better off…read moregoing to Lake Ridge Storage. They do not honor their word: Two weeks prior to the last day of billing I spoke with them about moving out since I had moved and didn't need my storage. She said I had to fill out paperwork or something, didn't mention the lock and such. Then she called me the day before the last day to tell me I wouldn't be cancelled because I needed to come back and do my lock and remove a bike in there. Due to work, I needed an evening to come back since I now live 50 miles away. The person agreed for my arrival on Tuesday evening on a Monday and then they sent me a Past Due late notice for the very thing we agreed on that Tuesday. The management on property is terrible and unprofessional: The lady did not keep her word! Bad business ethics. Worse than this is the fact that they are consistently not at the property when their posted hours are. Not sure if the owner knows that or not, but it was sometimes hard to get a hold of them or get help from them onsite. She brings her kids to work with her in the summer too, which I get sometimes, but not the whole summer basically last year. The experience was terrible: Overall, I had a terrible experience with people who over-charge, didn't keep their word or provide decent service. It sucked. The units are good, but not worth the risk of management that don't care and don't have enough cameras to make up for it: Trust me, call anyone but them in Midlothian and you will be better off. Don't let the property fool you, it is nice but the person running it over there is not going to be helpful to you.

Buyer beware. This storage facility is designated as being in a flood zone. Lost 30+ years worth of…read morememories and family keepsakes. Reviewed lease agreement and while there's plenty of verbiage regarding how they are not liable for loss due to water damage, there is of course no mention of it being in a flood zone. Rent at your own risk.

If all you're looking for is someplace secure to store your things and money isn't an issue, by all…read moremeans come here. I was initially "forced" to leave a good review, but now that it's been some time i need to share what happened. I left my stuff there over the summer, and when i collected my stuff I asked them if i needed to sign anything or do anything since i'd be ending my lease there. I was told no... that was a lie. I ended up getting charged another month of rent, and when i called they said i needed to sign some papers. Well i signed them but they told me i did it "too late" and would still need to pay another month of rent. However, they said if I agreed to leave a good review and a donation, they could help me get out of that rent. Low key felt like black mail, i still have the transcript of the voicemail they left me too. I did do it, but i'm a broke college student and couldn't afford another months rent. Which they still did end up charging me! Anyway, my roommates recommended i try and call someone or report it, i eventually got to the boss and most i got was an apology, no refund though... So, if all you're looking for is a safe place to store stuff and don't mind being scammed, by all means come here. maybe that was just one employee, but i personally won't be risking that again.

Great place and very nice, very helpful staff! I highly recommend if you're looking for short-term…read morerentals (I did!) or long-term. You can't go wrong with these guys.

On 10/16/21 I needed to rent a unit, my son was moving. I can tell you the two men working that day…read morewere professional and very helpful! I cannot say enough good about the facility It's clean Well lit And accessible Thank you for helping

Horrible customer service. They cannot keep property managers. Then when you try to change your…read morecredit card information, nobody answers their phone! They can't do anything to help you, even over the phone, and their online website doesn't work. This place is ridiculous. I don't know how they stay in business.

"I was impressed with Rite Space Storage the moment I walked in the office. Office was clean and…read morethe associate was very professional. After seeing my unit I knew I was going rent there. The facility was immaculate."