Marla was fantastic!! provided a great price & quality product. Stayed in touch until it was…read morepicked up by the installer. A friendly, gracious woman! We recommend Marla and Jasso's (a family owned business) RECOMMEND 100%!!!

We discovered Jasso's when we were shopping for St. Augustine sod. They had the best price my…read morehusband could find, and the sod was in perfect condition, unlike a lot of the sod at the big box stores. They loaded it up for me and even held the rest for me for a few hours when it wouldn't all fit. It's been over a month since we installed the grass and it's doing really great. While there, I couldn't help noticing all the great plants in their nursery. They had everything I usually see in all the beautiful landscaping around town, but can never seem to find. Bonus, they were also at a great price, so I picked up three that the owner suggested for shady gardens. They too are in great shape a month later and really thriving. I highly recommend Jasso's as an awesome local nursery with great customer service.

I am a developer and I can't say enough how great the service is- friendly fast and they are so…read morenice and have the best prices!!

Small selection but good prizes and good people. The washed river rock was muddy and if you want…read moredelivery, it's an extra $100 on top. Next time I'll go to Whittlesees down the street.

Four Hands Home is one of those places that consistently delivers when you're looking for something…read morebeyond the ordinary. The selection is impressive--modern, unique, and thoughtfully curated without feeling overwhelming. What really stands out is the team. The staff is knowledgeable, approachable, and genuinely helpful without being pushy, which makes the entire experience feel elevated and easy. I've found pieces here that not only look great but actually hold up over time--solid, well-made furniture that feels worth the investment. It's the kind of place where you can walk in just browsing and leave with something you didn't even know you needed. If you're in Austin and want distinctive, high-quality pieces that last, this is absolutely a spot to check out.

Relaxed atmosphere. Low pressure. Those running the place are interested in the customer and want…read moreyou to find and buy what you like.

We are mostly done with our bathroom remodel. However, there are few items we still need to buy,…read morealthough there is no rush to do so. For example, we want to get a new chandelier to match with the new decor. We have had our existing chandelier for 24+ years, so we're ready for another one. During lunch today, I popped into Lighting Inc. to check out their selection of chandeliers. I understood they were having a sell, so I was all in. Lighting Inc. had a good assortment of chandeliers. Abraham and another sales person greeted me as soon as I walked into the store. Abraham also showed me how to look online for even a greater selection. This was super helpful. I was scouting out some potential chandeliers and then I was planning on conversing with the hubs on a final selection. More work still to do..

Summary: Poor Experience with bad expectation setting and not following up on what they say they…read morewill. You're better off going elsewhere for lighting as it is not worth the hassle or headache in any way shape or form. My wife and i visited the store a few weeks back to look at lighting. We were initially ignored throughout the store until walking all the way to the back, to eventually have someone ask if we needed any help. Already off to a bad start given there were numerous employees walking past us, some happily chatting to one another instead of looking out for customers. When we were helped, the gentlemen was very helpful and went through numerous books to try and find the style of light we wanted, so we cannot fault that, it was great. Our experience from that point onwards with Cassidy in the store, and Scott over the phone were both poor. Cassidy set us bad expectations that the two lights we ordered (not in stock in the store at the time) would take a few days to arrive (they took a few weeks), which was extremely frustrating to say the least. After spending time calling and chasing them, Taylor who was very helpful multiple times on the phone, advised Cassidy would return our call to explain the delay and bad communication issues. She did not and so we spoke with Scott, her supervisor after calling back again to chase. Scott offered an explanation as to why there would be a delay (freight related), and called to check on the status of the two lights at the warehouse. While that was appreciated, he also did not return my call to give me accurate times for delivery as he said he would, because 'he got busy' as he put it. These interactions show that little value is put on the customer here, and more focus is on high transaction levels and making money. Overall this is absolutely poor customer service and the opposite of what we expected, given we could have bought the light elsewhere online and received it much sooner. To remedy this, Scott delivered the lights to us the same day which we appreciated, but it does not make up for the poor communication, lack of service and terrible way this store handles its customers. I would not recommend this as a place to visit to purchase your lighting fixtures, but if you must, look around and then buy it elsewhere; you will be glad you avoided the same headache we have for the last few weeks.

Blake Laugen has been absolutely wonderful to work with. My home remodel project lasted about a…read moreyear and I feel like I've been working with Blake for about that length of time. When it was time to make selections for kitchen appliances and a washer and dryer, Blake was extremely helpful. He kept my budget in mind and explained the pros and cons for the brands/models I was considering and I actually ended up purchasing a completely different model based on his recommendation. I LOVE all of the appliances that I purchased and I don't think I would have purchased them if Blake hadn't put them on my radar. Days before I planned to move into my house, my kitchen appliances were stolen which was a nightmare! I called Blake just to give him a heads up that I'll probably need to order another set of appliances because I needed them in order to move into my house. Before placing my replacement order, Blake expressed his apologies for what had happened to me and was quick to provide all of the necessary information for the police report. From what I remember, I didn't even ask him to do that. The replacement appliances arrived super fast as I stressed the importance of expediting the order because I wouldn't be able to move into my home until I had appliances. Both install processes were fast and easy - no issues. Not only is Blake extremely knowledgeable on the products he sells, he truly cares and is very honest which in my opinion, is hard to find in a salesperson. I've also asked Blake for appliance recommendations for family members who live out of state and he's provided his insight even though they can't order through him. I highly recommend working with Blake at Factory Builder Stores.

Call Jenna at FBS if you want help selecting the best appliances for your home. Service is 5 star…read more Installation was excellent. I ordered a microwave, oven, washer and dryer! I'm a very happy customer.

So many cute Disney, Sanrio items and so much more! Novelties for all ages and for all genders!…read moreThey even have scents and skincare and make up! Not to compare but much better quality items than Daiso.

Came here with some friends and we had a great time!! I love the k beauty selection and they had a…read moregood variety of blind boxes.

Complete scam. These guys took my order for some lights and didn't ship it. When I followed up…read moreasking for a ship date, they gave a new date which came and passed with no further comment. Followed up again and they refunded my money, and promised to ship product. Followed up a few more weeks, but I soon gave up, as I kept receiving empty promises to ship. Looking over the others' comments, it was the same person and the same pattern. Avoid.

So I had a Kuna smart camera and light which broke, and I wanted to replace it with the same model…read more(it was a nice design). The manufacturer did not make it any longer, but I came across Stars and Stripes because their website indicated they still carried what I sought. I put in my order, and waited. And waited. And waited. Eventually I reached out, and they said that it should be there soon. So I waited. And waited. I reached out again. Another promise to try and get a shipping confirmation number. I eventually asked for a refund, which they did honor. I was refunded on my credit card the next day. Curiously, they said that it was too late to cancel the order, so they said I should expect to eventually receive my light, which I could keep (though, that was several weeks ago, and it hasn't come yet, so I suspect they just didn't know). I debated about whether to leave 1, 2, or 3 stars. On the plus side, they responded quickly to my follow-up inquiries, and they did issue me a refund when I eventually demanded it. On the negative side, they did not send me any proactive updates on the order, and of course, I never got what I wanted. Looking back, I suspect that this business is legit, but is just a drop shipper, placing orders from somewhere upstream perhaps in Asia. It may work out some of the time, but if you can get what you want via Amazon or whatever, that is probably preferable.

Service Great Selection of otherwise hard-to-source natives Great prices/value…read more Knowledgeable staff, and personable. I'll definitely be returning!! (With a laundry list! LOL)

As some yelpers have already mentioned, this place used to be under a different name, but it…read morelargely still looks the same as the previous nursery. Most everything here is priced, but the smaller potted items have signage denoting their prices next to them. Here you will find herbs, veggies, shrubbery, annuals, perennials, and trees. Inside their small greenhouse, you will find bonsai, succulents, and tropical plants. There is also a very large organic seed selection along with all kinds of organic soil amendments. Everything sold here is in near perfect condition and the prices are fairly reasonable. The staff is also knowledgeable and helpful. Informative photos included.

This place always has the unit for those who require good working tools. My stuff does not break…read morewhen it counts. I have capitalized off the advice I get here.

They do good work but good luck getting somebody on the phone for help. Hold times and "accidental"…read moredisconnects.

Very friendly and helpful! Was able to get my mattress delivered same day! Delivery guys were very…read moreprofessional and very helpful! Thank you!

Horrible Customer Service…read more My family and I have purchased thousands of dollars of furniture with this company and you would think they would be happy and quick to address any concerns we have. I purchased a King sized bed and when I took my bed home to put it together I noticed one of the slacks were shorter than the others and couldn't reach the hole on the other side of the bed. I called multiple times and it took them over 2 months to get me a replacement slack. When I picked up the new slack, it was the same as the slack that was too short. So I called back to get help and they are asking me to take pictures up close and far away of the slacks and email them as if I'm asking them for an entirely new bed. I'm asking for just 1 slack to be replaced and they are making me jump through hoops to get that. I will honestly say they have good prices on their furniture, but their service is terrible.