Elena is the most thorough groomer, and she is patient and works with dogs that are a bit nippy. My…read moredog loves her, and I would never go to another groomer. She does appointments through phone, and her hours are very flexible, which is amazing for me because I can get my dog groomed on the weekends. I usually wait in the room while my dog gets groomed, and the whole process is usually just over an hour.

I am a former vet tech and current people nurse. We've been taking our 6 dogs to Pardeeville Vet…read morefor 3 years, and have always had a very difficult time getting in touch with anyone there, even during business hours. I also don't feel like they listen well to my concerns, and have repeated labs that incurred additional charges, and given prescriptions for meds (ear cleaner) that they know I can't get into one dog's ears. I long considered getting a second opinion on my oldest dog who is 17 but has been very happy and healthy until this last year. I'd planned to transfer to another clinic that is easier to get in touch with, and requested copies of my pets' records over 2 months ago. At that time, I was told by the receptionist (Dr. Terry's wife, who is a wholly unpleasant person to deal with) that copies of charts cost $20 each, unless we have them sent directly to another clinic. I requested the records be sent over to my other clinic of choice at that time, and it was not done. Since then, the other clinic has requested my records multiple times on my behalf, to no avail. I finally have run out of patience, as my oldest dog now has an appointment at this other clinic tomorrow, and I was told (after 2 phone calls and an email) that I had to pay $20 and wait 7 to 10 days for his records to be sent. Additionally, I was told that I misunderstood the vet's wife 2 months ago, and that charts cost $20 regardless (I didn't, and my partner was given the same information at that time from the same person, independently of myself). I paid them their $20 so my new vet can compare labs on my old boy, and help make him more comfortable in what is likely to be the last few months of his life. Dr. Terry is a gentle and kind vet, but his wife should not be involved in the business at all, and I question their unsavory business practices. If you care about your pets, don't bring them here. All they seem to be after is money. They just got the last $20 I'll ever give them.

I was referred by a friend so I thought I would try it out. I drove 30min from the Madison area, it…read morewas totally worth the drive. Beautiful clinic setting! Separate rooms for cats and dogs. The staff were amazing! The Vet extremely compassionate and knowledgeable! Best part can't beat the rates, had all four of my cats seen with annual shots and complete exam for $215. This place is a hidden pet owners gem. Try it out you wont be disappointed. Side note- while I was waiting a man brought a dog in that was hit by a car,it was bloody and looked like it was in bad shape, I was extremely impressed how quickly they went to action and stabilized the dog. I'm a nurse so I see people often times get flustered in an emergency, not these guys they were professional and efficient- saving that dog

Update on previous post: New vet did receive the records. I received a receipt in the mail for my…read morevet records, along with a nasty little note that reads, "Yes we do charge for records. A state statute says we can. We could also require a written, signed statement of consent before sending. We can't just 'push a button.' Dr. T releases all records but he is only ONE vet with a limited staff. We have no HR department, no certified technicians to do his work for him. Because he is so busy he has to do them after hours & weekends when he has a few minutes. We have not received any responses to multiple calls for information [note: I received exactly zero calls regarding this]. We're sorry you feel you have to give Dr. Terry bad reviews for something that he had the right to do. He works very hard for the Pets and doesn't deserve unnecessary, hurtful bashing." Also, please note no such 'bashing' has been aimed at Dr. Terry personally, just the poor business practices of the clinic.

I have two dogs that were not behaving, not listening to my commands, going potty everywhere. I…read moreread through other dog training reviews and found this one was best not only price wise but experience too. My dogs are listening more, and not being loud in their kennels like before. I definitely would recommend this company for training ur dog.

We had Dennis from The Family Dog help us get acquainted with our new puppy and give us helpful…read moretips on puppy training. From the first time we had Dennis come over our pup immediately took to him- he's a dog whisperer! We are forever grateful for him giving us the confidence & training in helping us get to our desired behavioral outcomes & making sure we have the necessary tools & tips moving forward. Definitely recommend The Family Dog!

I found this business on a Facebook ad. I have a very active dog and cold/wet days can be a…read morechallenge. I'm typically weary of indoor facilities, but I was very impressed. First, it smells clean. They keep the schedule moving. The pool is clean, there are human and dog bathroom amenities. Need a towel? A toy? A dryer for the dog? Maybe a bench to sit down? They have it all. It really is a one stop shop.

From the owner: Madison's only indoor dog pool!! we offer: hydrotherapy, open private swimming for your dog,…read moreswimming lessons, private dock diving session, dock diving lessons.

The staff has very pleasant and professional. My dogs love…read moretheir dog walker, Kyle. My labradoodle is very reactive toward men, but he took to Kyle right away and is always happy to see him. My sheepdog is very hyper, so Kyle makes sure she is calm before the walk. I highly recommend OutUGo!

I have been a regular with Out-U-Go for a few years with two different cats and they have always…read morebeen reliable, friendly, and caring. The updates with a photos at each visit are appreciated so I know exactly when they were there and how it went. My cats (both from shelters) can be a bit challenging, and they were fed, freshly watered, given treats, litter cleaned, played with and affectionately petted. They've been able to adapt to new instructions about kitty care between visits. They worked with me a few times about my keys - home security is important! The payment software doesn't allow for tips so I'm not sure what the dog owners are doing or what's expected? Overall, the updates come from people who love what they do, reassurance when I'm away and miss my kitty!

My Sally loves this place. She always smells so good. Shawna always reports about skin problems she…read morefinds. She offers excellent services.

Shawna and her staff are so patient with my 2 dogs. They are always happy to go there.read more

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!

My 13 year old terrier mix Charlie and I had a great experience with Max! Really appreciate their…read moregentle approach, means a lot to know my pup is in good hands.

I made a grooming appointment a couple of weeks ago for noon on a Sunday. In the past week I have…read moregotten two notices from Square Up (the app they use for scheduling) changing the time to 11:00, then later to 11:45 - and zero communication from the groomer. It's weird. As a side note, they're located 40+ miles from my home, even though they came up when I typed in my ZIP code. I live in a medium-sized city, not rural at all.

Joey has done a wonderful job; very professional, great communicator, so kind. Our lawn looks…read morebetter than it has in years!

Dave and his crew were great! Excellent work on our patio and landscaping. Very prompt with…read moreaddressing concerns and very good at keeping us informed throughout the work. We are very pleased with the results of our project!